Paycom Review
April 29, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom to manage hiring, process payroll, and the offboarding process. It is an all-in-one solution. It eliminates the need to have separate programs or multiple spreadsheets to keep track of things. It is a great piece of software and has really been a game-changer for us.

Pros

  • Process payroll
  • Track time and attendance
  • Manage the hiring process.

Cons

  • Reporting could be better
  • More integration with other software
  • More self-directed support
  • Paycom has saved me hours each week when doing payroll
  • The price we pay is definitely worthwhile as I spend less time doing repetitive things.
  • Self-service tool for employee is a game changer.
Previous solutions were always a lot of promises but the delivery never quite lived up to the expectations. The multi-system integration definitely reduces errors and puts more of the onus on employees who enter their own information. Thus, if the information is not correct, it's not reflected back on the company but rather on the individual employee who put in their own information.
The automation is great. By using information that it has already gathered, Paycom is able to automate many of the redundant tasks. It also helps to create errors as the information entered is generally more reliable as it is coming directly from the employee user.
In my opinion, Paycom is leaps and bounds ahead of Paylocity. Paycom is a much more sophisticated piece of software that has made the entire employee experience so much more palatable.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Extremely well suited for small to midsize companies seeking to streamline all their processes. It allows for you to identify candidates, screen them, set up interviews and ultimately hire candidates. All the information then rolls over seamlessly to payroll making it an easy process.

Paycom Feature Ratings

7.7
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
8.4
Pay calculation
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
8
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Integration with other HR capabilities ()
Not Rated
7.8
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
10
Multiple review frequency
8
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
8.0
Individual goal setting
8
Performance tracking
8
8.5
Job Requisition Management
8
Company Website Posting
6
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
9

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 7 months ago
    It's thrilling to hear that Paycom has been a game-changer for your organization! We're proud to provide an single software solution that streamlines your hiring, payroll and offboarding processes, eliminating the need for multiple vendors and passwords. It's great to know that our software has saved you hours of time each week and that you feel the investment is worthwhile. We're especially glad you're finding value in our self-service tool for employees, which not only empowers them to take ownership of their information but also reduces errors and increases data accuracy. Thank you for sharing your positive experience with Paycom and for being a valued member of our community!

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