The good, the bad, the ugly, and why we stick with it.
May 16, 2023

The good, the bad, the ugly, and why we stick with it.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use all for HRIS, Benefits with EDI feeds, Payroll, Performance, Flexible Spending, COBRA, scheduling, timesheets, onboarding with E-Verify, employee document storage, expenses, LMS, and recruiting. It allows a single product vs the multiple that we previously had.

Pros

  • Benefit enrollments
  • Learning management/assignment
  • Time Cards and Schedules

Cons

  • Give more control for configuration changes to Administrators! We don't have time to send request changes or complete a form for every change and wait. Example: Security Role changes/customization.
  • Improve delay of pushing changes over from one platform to another. Example: Benefit changes to Payroll setup. Approved changes should reflect immediately.
  • Improve Reporting to include the option of every single field in every single platform in any report. Reporting is getting better but still seem to have the need to run multiple reports and combine them to show what we need if the info is in different areas of Paylocity.
  • Benefit Life Events is clunky and always seems to need a administrator adjustments to get it as intended. This should be seamless and completely self-service.
  • Feeds from Benefits to COBRA platform should be immediate or minutes, not days. It makes me worry about compliance with notices.
  • Make Flexible Spending platform easier, clean up the dashboard with options to hide terminated on the dashboard.
  • HR Compliance Dashboard is great but buggy with still showing issues that have been resolved.
  • Reduced errors
  • Improved efficiency
  • Better data and history
  • Processes automated and consistent
  • Single product for multiple processes for employees+managers+leadership
Greatly improved employee experience with onboarding and benefit enrollment. Gives more time to employees and sets the right tone for incoming hires. The multiple solutions that Paylocity offers has reduced costs by allowing us to eliminate multiple products.
We have not had a chance to use those tools yet.
Better than Paycor in almost every way. Paylocity Reporting is stellar in comparison to Paycor. ADP SmartCompliance far outshines Paylocity in every way. ADP Workforce Now is much more robust than Paylocity, offers more features, puts more control in the hands of the Administrator when it comes to configuration, but with that richness comes more complexity and costs. Paylocity is still the right fit for us.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

We have been with Paylocity 1.5 years and we just finished up full implementation. It has been painful, but I think worth it. At least it will be. It is still a work in progress but better than the product we came from and improving. It is not as good as some of the products I have seen, but good for the price point. The employee-facing side is great and we get good feedback from staff, especially for benefit open enrollment.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
3
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
5
Pay calculation
5
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
5
Benefit plan administration
5
Direct deposit files
7
Salary revision and increment management
6
Reimbursement management
6
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
4
View and generate pay and benefit information
7
Update personal information
8
View job history
5
View company policy documentation
5
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
7
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
5
Company Website Posting
6
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
5

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