Excellent Product!
Updated June 20, 2024

Excellent Product!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Our organization uses Paylocity for all our payroll processing needs. This includes everything from scheduling and time clock management to payroll and tax payments. We also utilize the Paylocity software for our learning management system and employee reviews.

Pros

  • User friendly software
  • Quick response from support
  • No downtime

Cons

  • More consistent features between app and online portal
  • Customer service for end users, not just administrators
  • Reduced redundancy in software
  • Improved Communication
Paylocity's automation tools allow for a quicker workflow of tasks from employees to employees. It also gives a central location for training and documentation to be stored.
Our organization has begun utilizing the survey tools to gain timely, anonymous feedback from our employees.
Paylocity is more user friendly and offers an easier navigation system for employees.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is excellent for organization that have remote or hybrid employees. It is also an excellent program to keep all HR software needs (payroll, benefit information, onboarding, employee evaluations, learning management systems, etc) in one location.

Paylocity Feature Ratings

8.6
Employee demographic data
10
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.4
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
6
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
8.7
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Candidate ranking
8
Candidate search
8
Candidate development
8
9.0
New hire portal
10
Manager tracking tools
8
8.0
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paylocity

58 - All employees of the organization use Paylocity.
1 - Human Resource
  • Payroll Processing
  • Scheduling shifts
  • Continued Education
  • Employee Onboarding
  • Surveys
  • Employee Engagement
  • Continued Education
  • Hiring
  • Employee Documentation
We are extremely happy with the Paylocity product.

Evaluating Paylocity and Competitors

Yes - ADP software was not user friendly and their customer support was almost non existent.
  • Cloud Solutions
  • Ease of Use
Paylocity was more user friendly and web based software than our previous payroll software.
Would not change.

Paylocity Implementation

We had one implementation member that was unresponsive. But their supervisor stepped in quickly to finish our implementation process.
  • Implemented in-house
Yes - Each phase was a separate layer of implementation. We began building the company information, then imported employee data, and began to build our teams.
Change management was a small part of the implementation and was well-handled
  • Quick paced
  • Our employee structure is unique
  • Different pay rates for part-time employees

Paylocity Training

  • No Training
Extremely knowledgeable and understanding of employee's hesitation of change.
Self paced, small lessons that could easily be completed by employees, regardless of location or time of day.
Yes.

Configuring Paylocity

Just right.
Know the information you are wanting to get out of Paylocity before you start importing employee and company information.
No - we have not done any customization to the interface
No - we have not done any custom code
None.

Paylocity Support

Paylocity support is extremely quick with their responses to our issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. There was no option for different support levels. Which is GREAT!
Yes - Yes. It was quickly addressed.
None

Using Paylocity

Extremely user friendly to beginners and technology challenged employees.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Log In
  • Navigation
  • Clocking In/Clocking Out
  • Different features between mobile app and online platform
  • No end user view for administrator
Yes - Excellent for quick access to most information.

Paylocity Reliability

The software can be used by small or large organization. In our case, we are growing from a small to large organization so I feel the software will grow with us.
Online help is available 24/7 and support usually responses within the same day. We have never encountered an unplanned outage.
Extremely fast software. We have never encounter any downtime or slow down.

Integrating Paylocity

Relationship with Paylocity

Very response to our timeline and needs. Never pushy.
Continues to check in with new products and/or needs of our organization.
Start date and billing cycle.
None.
They are quick paced with implementation but it's worth the time and effort.

Upgrading Paylocity

Yes - Yes. Went smooth with no impact on business.
  • Updated Features
  • More consistency between mobile app and online portal.

Comments

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