Paylocity is a Great Tool
Updated September 11, 2025

Paylocity is a Great Tool

Lynnette JonPaul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for all of our Time & Labor, Payroll, Recruiting, HR, Onboarding, Community, and Performance. It helps me to be able to address all things with the employees relating to Human Resources in one location. I have been able to consolidate everything into one platform.

Pros

  • Time and Labor: Time keeping for hours, vacation, sick, personal time. Easy for our supervisors to review their teams and easy for employees to clock in/out and request time off. Employees are also able to see available time off at a glance.
  • Recruiting allows us to upload jobs to accept applications, post in various job posting venues, send emails and text messages to potential hires, send offer letters and once the applicant has moved to the hire stage it sends it to onboarding for them to digitally fill out all required documents.
  • HR section is a great tool to keep all employees information secure and accessible to supervisors. Employees can upload training documents or schooling that they have completed for supervisors to see.
  • Performance allows us to quarterly reviews, 30 and 90 day reviews, Performance Improvement Plans and the ability to see these on an employee quickly and easily

Cons

  • Over the last 3 years that I have used them, they have made huge improvements. As clients we can send in suggestions for them to improve upon and they take those and use those to gage where to next build out their systems better. They are improving and adding continually.
  • For me the one thing I wish was more fluid is that if we add it in HR that it auto adds it in time and labor. A lot of different areas to put in the same info.
  • For us it has reduced the amount of time spent on paperwork, whether digital or hard copies has been a tremendous improvement. It has pulled everything together in HR so that it is all accessible in one location. Not having to reenter into multiple platforms has reduce human error greatly. It makes it easy for supervisors and employee team members to know where and how to get the needed information required. With all the data it provides we have a better handle on cost and decision making for employees.
Again for us, it has cut down the amount of time needed to do employee processing in every area. It has also provided tools to make talent acquisition easier.
Our employees love community as it allows for people to be recognize on their work anniversaries publicly as well as birthdays. Supervisor can do a shout out for an employee doing a excellent job or going above and beyond.
It is great but it could be simpler in some areas. Again this the having to input information into multiple areas. If they talked to each other and it would auto populate that would be great.
ADP I would never use for multiple reasons, to many to go into. Paycom I would say is a good competitor to Paylocity as it has some great functionality aspects. UKG wasn't real impressed. Has a couple of good points but for me and the way I work overall not practical.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

For me, it is well suited all around. As I am responsible for all of HR and their platforms help me to do all things in a more efficient and effective way. At this time I do not have any scenarios where it is less appropriate.

Paylocity Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
9
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
9.3
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.9
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

141 - Employees, managers, supervisors, executives, administrative. All of our employees use it at some level. Whether just as a time clock, or supervisor role, or administrator role. Hiring, recruiting, onboarding, payroll, time & labor, and performance.
4 - Our Administrators handle this portion. HR professionals and Financial/Payroll professionals. Skills sets would include data and basic IT, bookkeeping, benefits (HR), time and labor (HR), Performance and Evaluations (Executives), Recruiting and Onboarding (HR).
  • Recruiting and Onboarding
  • Time & Labor (time keeping, scheduling, time off)
  • Personnel Documentation
  • Performance Reviews
  • Benefits connectivity with Navigator
  • Reporting
  • Cobra management
  • Benefits management
Functional for our needs currently

Evaluating Paylocity and Competitors

Yes - ACS
  • Integration with Other Systems
  • Ease of Use
Integrating with other systems to not have to manually duplicate the same information multiple times therefore also making it easy to use.
I have more knowledge of how these systems work and how to integrate that with our needs

Paylocity Implementation

I had to Paylocity employees that were extremely knowledge and were able to help me navigate. I had one which I felt was very much not engaged and was dragging it out.
  • Implemented in-house
Yes - HR, Time and labor
Change management was a major issue with the implementation - It was difficult switching from our old system to Paylocity. Nothing was compatible and had to be done manually
  • Taxes
  • housing
  • deductions

Paylocity Training

  • Online Training
When you come in with no understanding of how this platform works it takes you playing around with it to understand some of the things they are talking about

Paylocity Support

For the most part very efficient and readily solved. Occasionally them not understanding what I am trying to accomplish.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not sure
Yes - Yes it was
Brian has done a great job of helping me to navigate the needs we have and explaining new products that will help us to improve

Using Paylocity

ProsCons
Like to use
None
  • recruiting to onboarding
  • changing positions once someone is in one role and moving to another

Comments

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