The full package with a cost-effective value
May 06, 2025

The full package with a cost-effective value

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use the full HRMS from Paylocity. Recruiting, onboarding, payroll, performance, learning management, benefits and spending accounts. It is the full package deal that is cost effect and user friendly. We were able to consolidate multiple portals and logins into one resource for our employees.

Pros

  • Seemless recruiting and onboarding process.
  • Easy time management and payroll processing.
  • Provides helpful insights into our employment data.

Cons

  • Paid time off Accruals are frustrating due to being effective only on payroll processing dates.
  • Support tries their best but it can be frustrating being sent between the different support teams.
  • Hand off from implementation was not very instructive. We were note made aware of things we would need to do that were not automated.
  • Reduced costs
  • Consolidated systems
  • Enhanced data reporting
  • Easier payroll processing
Automation tools has allowed us to reduce the number of people working to process payroll saving us time and cost.
We utilize surveys quite regularly. They have been an easy, fast method of getting feedback from staff. We have other community functions disabled due to the risk of inappropriate messaging being sent around.
Paylocity is the most cost-effective system across the board that provides all the same functionality in one place. They also stand out with their service teams being much more readily available than other providers.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Paylocity is a cost-effective system that consolidates all HR functions. There are pain points in all the major systems, but Paylocity minimizes those and has a team that continuously aims for improvement.

Paylocity Feature Ratings

9.6
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
8.9
Pay calculation
10
Support for external payroll vendors
6
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
7.0
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
4
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
8.7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

70 - HR & Accounting are the primary functions. Other users are production for time & labor and managers for recruiting, performance, etc.
2 - The Corporate Controller and Human Resources are the primary administrators of the system. This is for HR and accounting related measures.
  • Recruiting and Onboarding
  • Payroll processing
  • Time Management
  • Benefits and Open Enrollment
  • Custom Reporting
  • Benefit Reconciliations
  • Utilizing more of the workflows
  • More use from the succession planning
Paylocity is cost-effective and provides all the resources we need in an HRMS. The system is easy to use and although there are obstacles, the different levels of the support team help come to a resolution.

Evaluating Paylocity and Competitors

Yes - We replaced:
- ADP for payroll processing and benefits
- Expensify for expense reimbursements
- BRi for HSA/FSA management
- An additional learning management tool
  • Scalability
  • Ease of Use
The major deciding factors were a one-stop shop, ease of use, and cost. We wanted everything in one place with one login at a cost-effective rate that would be easy to use and not time consuming.
No changes. Overall, we are happy with our final selection of Paylocity.

Paylocity Implementation

Implementation was mostly fine. The big issue was after implementation. There was no direction on what was automated and what needed to be manually maintained and/or entered.
  • Implemented in-house
Not sure - Not Applicable
  • We did not have enough internal resources working on implementation.
  • We only had 1 person that was "mastering" the system during implementation.

Paylocity Support

There are too many support teams. Issues arise, and it seems each team wants to point the problem to someone else. It would be better if the account manager stayed on the ticket from start to finish so you do not have to explain the issue 5 times over. On a positive note, support is very responsive, and you are always working with the same team members.
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Slow Resolution
Escalation required
Need to explain problems multiple times
I don't think I know about premium support.
Immediately after implementation, our HR manager resigned. Paylocity team stepped up and helped tremendously to fill the gap until we had a replacement that was able to learn the system.

Using Paylocity

The system is intuitive, user friendly, and easy to navigate. On the Admin side, we receive very few questions from the employees about using the system. That makes our job a lot easier.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Not well integrated
  • User experience onboarding and open enrollment
  • Processing payroll
  • Workflows
  • Getting Benefit EDI's properly setup
  • Getting PTO policy setup to work the correct way.
Yes - Works well for users. Not good for Admin.

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