QB Desktop Enterprise Oilfield Services
Updated June 09, 2022
QB Desktop Enterprise Oilfield Services
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBooks Desktop Enterprise
Basic accounting system, Invoicing, Purchasing, Vendor Payment, Customer Contacts, Vendor Contacts, Corporate Asset Listings. Basic financial reporting, Accounts Receivable, and Accounts Payable management. Sales commission tracking and reporting. Specific reporting requests. Check ledger, Deposit records, Wire transfer records, and associated reporting. Monthly financial statements, annual financial statements. Sales tax tracking and reporting with liability calculations. Custom purchasing reporting and control.
Pros
- Invoice creation using COA defined elements.
- Vendor payment utilizing purchase orders.
- Basic financial reports with some requirement for filtering.
- Purchase orders using COA defined elements.
Cons
- Custom reporting, report writer
- Asset tracking
- Inventory
- Batch reporting based on a standard time period,
- more flexibility setting parameters for A/R
- Better sales tax reporting
- Meets our needs for invoicing, saves manual process resulting in one staff position reduction
- Onsite install saves us several thousand dollars.
- Inventory has caused an external processing and data entry expense - this costs a couple of thousand dollars initially and now annually is a cost of $2,000 labor.
- Statements that are not reflective of individual customer terms render some customers' statments useless.
- Vendor payment management has eliminated late fees saving several hundred dollars per year.
- The new licensing scheme has us looking at competitive systems and we are finding more than we expected at much less cost.
- Customer support for assistance on older versions to recover the admin password cost us 4 months of delay and at least five thousand dollars in staff time.
The scaling has been both growth and decline. The system has allowed us to change customers to inactive and reactivate, enter new customers, and the same for vendors. The use of external service providers to perform basic bookkeeping functions has been a help with capacity control for processing and the selection of QB providers with available time has grown substantially in the last two years. We have added to the COA and kept the same product category accounting which is important from year to year comparisons.
We switched from a previous version at the close of a month/year and were able to become operational in less than a week. This was a complete redefinition of the COA and new standard terms for every customer. The data was not transferred directly from the old system so we still access the old system for historical reporting. Setting up the invoice, purchase order and related forms were also done during the week. All configuration and installation of the QB Desktop Enterprise were done with staff and no IT professionals. We did need to access customer support for a patch to fix the installation.
Nothing unexpected.
- NetSuite SuiteCloud Platform, Sage Intacct, Microsoft Dynamics GP, FreshBooks, Epicor Kinetic (formerly Epicor ERP) and GRAVITY
All competitors do invoice and a/p. Many of the listed competitors do better asset tracking and inventory. The larger packages get too complex too quickly and become an administrative burden as well as an implementation burden. QuickBooks is easier to set up the COA and modify the COA. Reporting in the other packages ranges from worse to better with the better providing third-party embedded tools that outshine QuickBooks.
Do you think QuickBooks Desktop Enterprise delivers good value for the price?
Not sure
Are you happy with QuickBooks Desktop Enterprise's feature set?
No
Did QuickBooks Desktop Enterprise live up to sales and marketing promises?
No
Did implementation of QuickBooks Desktop Enterprise go as expected?
Yes
Would you buy QuickBooks Desktop Enterprise again?
No
QuickBooks Desktop Enterprise Feature Ratings
Using QuickBooks Desktop Enterprise
4 - Bookkeeping, Accounting, CPA, Executive
These are standard functions. We use QB for invoicing, and monitoring sales by item level detail. We use QB for AP and managing purchases. We generate the reports necessary for typical corporate reporting and analysis of sales and costs. The CPA uses QB for everything related to paying taxes, state, federal.
These are standard functions. We use QB for invoicing, and monitoring sales by item level detail. We use QB for AP and managing purchases. We generate the reports necessary for typical corporate reporting and analysis of sales and costs. The CPA uses QB for everything related to paying taxes, state, federal.
- Customer Invoicing
- Purchase Orders
- Vendor Payables
- Monthly Reporting
- Depreciation is not useable as the level of granularity doesn't support the CPA's requirement for our multiple aged assets
- Payroll is just simply too cumbersome and time costly to set up and use so we go the PEO route
- Pricing for customer sales
Evaluating QuickBooks Desktop Enterprise and Competitors
Yes - We used a previous version(s) of QB. The migration to the newer version was rough and we finally just started over and created a new COA, as the mapping of the old did not work out. The thought was the support was important and desired to have it for a current platform. That turned out to be not so good, not so productive, and we just hired local talent to work around the program bugs.
- Price
- Product Features
- Product Reputation
- Prior Experience with the Product
With previous versions we were needing more capability on the COA configuration and tracking COGS. Our multi-user and multi-division needs also grew so the thought was the newer version would be better. Inventory and depreciation of assets is still performed outside of QB as attempts to use QB proved to be a waste of time and inaccurate results.
We would definitely take a dry run on a separate isolated system to just check out the history match and enter in a month or two of transactions for testing. And that is what we are doing now with some other systems. Plenty of vendors want to push their concept of ERP but few understand shop floor control and seem to heavily weight marketing material capability to user paid pricing!
QuickBooks Desktop Enterprise Implementation
- Implemented in-house
Change management was a major issue with the implementation - We learned that trying to enhance the inventory and asset listing and depreciation were not straightforward and post implementation found a better system to use for them. The new COA was easy to implement with the invoicing by using the search features.
- Installing the database remotely and connecting users
- Stability of the remote install - had to use the fix program a few times
QuickBooks Desktop Enterprise Training
- No Training
Had previous users train the newly exposed staff
QuickBooks Desktop Enterprise Support
| Pros | Cons |
|---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
Did not for Enterprise based on past performance.
Using QuickBooks Desktop Enterprise
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Quick to learn Convenient Feel confident using Familiar | Not well integrated |
- Adding Customer
- Adding Vendor
- Invoicing
- checking a bill against PO, as long as the bill and PO match
- Pay bill - write checks or record pay by ACH, do the ACH in different system
- Payroll
- Inventory
- Depreciation
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