QB Online is Great but I wish job cost accounting with time and billing could be improved
July 05, 2014
QB Online is Great but I wish job cost accounting with time and billing could be improved
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBooks Online
QuickBooks Online is used for general accounting, accounts payable, and banking.
Pros
- Import bank and merchant banking transactions
- General Ledger accounting
- Bank Reconciliations
Cons
- Customer invoicing for multiple business lines, using different logos and formats
- Integration with Expensify.com for expense reports
- Time and billing system
- Job Cost reporting
- Increased efficiency by importing online banking and merchant banking (Authorize.net) transactions
Using QuickBooks Online
4 - Accounting
1 - Admin
- General Accounting
- Accounts Payable
- Accounts Receivable
- Bank Reconciliations
- Importing Authorize.net merchant banking transactions
- Importing bank transactions
- Personnel working from different offices and from home offices
- Time and billing system, with Job Cost Accounting Reports
Evaluating QuickBooks Online and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
QuickBooks Online Implementation
- Implemented in-house
Yes - Accounts Payable and General Ledger.
Client codes for job costing.
Accounts Receivable and Customer Billing.
Bank Reconciliations.
Departments and Classes.
Importing Banking and Merchant Banking Transactions.
Client codes for job costing.
Accounts Receivable and Customer Billing.
Bank Reconciliations.
Departments and Classes.
Importing Banking and Merchant Banking Transactions.
Change management was a minor issue with the implementation - Convincing management that using increased functionality was easy to implement and would be useful.
- Management resistance to change
- Staffing in accounting department was insufficient to allow time for implementing changes
QuickBooks Online Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success | Not kept informed |
Intuit Customer Support helped me set up our European books (in GBP and EUR).
Using QuickBooks Online
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Bank reconciliations
- Filtering/modifying reports
- Export to Excel
- Email reports
- None
Comments
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