Overall Satisfaction with Rippling
I use Rippling as a self-service employee portal. I enjoy the ease of use of adding and changing bank accounts and their % splits. Rippling made onboarding when I was a new employee efficient. The mobile app is excellent and the UI/UX is the best I've seen amongst other payroll services such as Paycor, Paylocity or Paycom.
- Ease of Use
- Mobile App
- I'm looking for my W-2 and it is not available. If they had a time frame of when to expect it, it would be helpful.
- I enjoy the experience and would welcome any additional features they are working on.
- The App store they have doesn't explain what they do well.
- Rippling has had a positive impact with onboarding.
- Our employees all utilize the app and don't ever have negative feedback.
- Easy to use and understand payroll has been wonderful.
I would say that Rippling is the leader out of these I've mentioned. It's very easy to navigate, unlike Paycor or Paylocity. I was not the decision-maker on selecting Rippling, however, I've been very impressed as an end-user/employee. I'd like to learn more about their app store; I'm very happy with the product.
I have not used the support with Rippling yet. I do not have experience writing into support. Our CEO handles support issues and hasn't said any negative things about his experience. This question just doesn't pertain to me. The self-service has been so efficient I haven't had a need to contact support.
Do you think Rippling delivers good value for the price?
Are you happy with Rippling's feature set?
Did Rippling live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Rippling go as expected?
I wasn't involved with the implementation phase
Would you buy Rippling again?
Rippling's strong point is how easy it is to use. The self-service option via the desktop or app has been wonderful. I've used other payroll/HR software solutions and I prefer Rippling over the others. I've been in the app to change bank accounts and percentages that go to each bank, very simple and I appreciated that. I've had to go to HR to ask how to do this in apps like Paylocity.
We are a startup and the ease of use is extraordinary. I like how it lays out the organizational structure. It is nice to know who reports to who and see this information. I would recommend to any friend/colleague that is looking to start employee benefits on the right foot.