Rough start, now okay
March 02, 2022

Rough start, now okay

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance

Overall Satisfaction with Rippling

Employee management and payroll. We need a single source of record of all the employees (domestic and international) and to run payroll for hourly + salary employees on a regular basis for domestic employees.

Pros

  • Employee Management
  • Customer Service Team

Cons

  • Initial Onboarding Team
  • Sales Team
  • Gives us leverage in keeping everything in one place
  • In terms of costs, Rippling's slow sales/onboarding process hindered us for a few months, so would recommend starting the process early and anticipating delays
  • Once the payroll is set up, it definitely is easier and more efficient than our previous providers
  • Bulk upload feature is decent and saves time when running large one time payrolls
  • We save lots of time with the reporting, even though it's not perfect
More comprehensive service and scalable
Sales team was really weak, onboarding team was okay, CS team was fantastic

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

No

Would you buy Rippling again?

Yes

Seems to do most of what I want it to do
It seems to be good for the employee management piece. Building out stronger reporting as well.

Rippling Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.0
Pay calculation
8
Off-cycle/On-Demand payment
8
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
8
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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