Rough start, now okay
March 02, 2022
Rough start, now okay
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Employee Management
- Payroll
- Benefits
- Time & Attendance
Overall Satisfaction with Rippling
Employee management and payroll. We need a single source of record of all the employees (domestic and international) and to run payroll for hourly + salary employees on a regular basis for domestic employees.
- Employee Management
- Customer Service Team
- Initial Onboarding Team
- Sales Team
- Gives us leverage in keeping everything in one place
- In terms of costs, Rippling's slow sales/onboarding process hindered us for a few months, so would recommend starting the process early and anticipating delays
- Once the payroll is set up, it definitely is easier and more efficient than our previous providers
- Bulk upload feature is decent and saves time when running large one time payrolls
- We save lots of time with the reporting, even though it's not perfect
More comprehensive service and scalable
Do you think Rippling delivers good value for the price?
Not sure
Are you happy with Rippling's feature set?
Yes
Did Rippling live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Rippling go as expected?
No
Would you buy Rippling again?
Yes