Love this HR tool
January 20, 2025

Love this HR tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management
  • Rippling PEO

Overall Satisfaction with Rippling

Rippling aggregates disparate HR tools into one clean UI. As well it is FAST! Other HR tools are too slow, with too many page loads for any little change. Everything is seamlessly integrated and accessible, all in one place. The fact that Rippling integrates with Okta is amazing. As well the Rippling dashboard allows direct integration with third party HR tools, like elevateaccounts.com,

Pros

  • Third party integration with other benefits providers, for health insurance, etc.
  • Very easy to use org chart
  • Crystal clear paycheck allocation to accounts and tax reporting

Cons

  • Getting support for third party applications (like elevateaccounts.com) can take up to 24 hours.
  • My employer's HR has to contact Rippling and then the third party app's support.
  • It would be nice if there was an online chat where I could troubleshoot issues with a support person directly.
  • It would be more convenient if there was a support ticket button directly in Rippling, that automatically knew the context of my problem, based on the Rippling page open in my browser.
  • Employees spend less time with HR tasks
  • Fewer HR staff can complete HR org functions
  • Leadership has less disruptions due to poor HR org functions
Workday feels archaic compared to Rippling. To be honest I am not sure why my former employer used Workday for so long. Rippling uses best practices in UI / UX design that have been around for while, but nobody cared to implement. Rippling seems to be user-centric, actually caring about the user experience.
Very good support. However, there was too long a wait for support ticket resolution, as my company's HR has to contact Rippling on my behalf. It would be more convenient if there was a support ticket button directly in Rippling, that automatically knew the context of my problem, based on the Rippling page open in my browser

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Using Rippling is as easy as clicking through apps on my smart phone. Perhaps this is because Rippling hires user experience designers who have fluent experience with phone apps? I am not sure, but the theme and usability of Rippling feels like it was made by someone who actually understands what good UX is.
Rippling is just simply easier to use than competing products. Other HR tools look the same as they did 10+ years ago. Rippling pages load faster, the dashboard has a clean layout, navigating tabs is intuitive. All of the company's HR functions, from training to performance reviews, are in a single tool. This removes the cognitive load of doing HR tasks on top of my job

Rippling Feature Ratings

10.0
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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