Excellent Backup and Replication Solution - The Genie backup solution
Updated February 09, 2021

Excellent Backup and Replication Solution - The Genie backup solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rubrik

We use Rubrik to backup all our VMs, Datacenters, SPs, and etc. It is used throughout the institution. We wanted Disaster Recovery solutions and instant access to snapshots/files. This product does it all. Rubrik addresses DR across our two campuses with fantastic speed and when you need to live mount or export the data, it is there for you.
  • The UI is beautiful and super easy to use. Very straight forward.
  • Downloading a backup on-prem was super fast.
  • Restoring a server was quick and efficient. Again, the downtime was very minimal.
  • Works Well with Azure.
  • Format support is great.
  • Easy to learn and it's like an Apple Time Machine backup where you can browse for files and mount pretty much instantly.
  • EMC Isilon support is great.
  • Works well with Nutanix.
  • If you have a single Brik, you won't be able to upgrade without downtime to a node.
  • It's positive because we no longer have to worry about if backups are working in intervals or if there's snapshots throughout the day. Rubrik does it all.
  • A third party vendor messed up on a business application and we were able to quickly revert back so operations is not hindered.
  • The SLA is easy to manage and saved us a full time employee dedicated to backups only.
  • Avamar
It's like day and night. Rubrik is super user friendly and very fast. Avamar has a learning curve and it is quite confusing sometimes. There is no more guessing on when backups should occur or when it occurs. It is all in a single glance with Rubrik GUI.

Do you think Rubrik delivers good value for the price?


Are you happy with Rubrik's feature set?


Did Rubrik live up to sales and marketing promises?


Did implementation of Rubrik go as expected?


Would you buy Rubrik again?


Rubrik is best for disaster recovery, replications, cloud backups, test development, and peace of mind, etc. It's a great product.

Rubrik Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options

Using Rubrik

2 - IT and Network Support.
2 - Network Specialist and Network Admin.
  • Backup DR
  • Live mount SQL Test development
  • We live mount and test developed with Rubrik's Live mount feature.
  • Run test lab on Rubrik
It is our bread and butter for the institution's data.

Evaluating Rubrik and Competitors

Yes - Avamar because it was too complicated to work and it has not worked very well in our environment.
  • Product Features
  • Product Usability
  • Product Reputation
Support and blazing fast backups that is immutable to ransomware sold it to us.
We would have considered to have a Rubrik brik on each campus instead of having one. Evaluation requirements were simple management, upgrade-able, and simply works.

Rubrik Implementation

It was quick and well explained.
  • Third-party professional services
Change management was minimal - We needed a bigger upload pipe to Azure.

Configuring Rubrik

No - there is no facility to customize the interface
No - we have not done any custom code

Rubrik Support

Support is great and always responsive in a professional matter. Gets my request resolved.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes, for the peace of mind.
Yes - yes, they gave resolution in a patch.
It was a Sunday night and a few backups were failing and Rubrik support was contacted. They worked on the issue right away.

Using Rubrik

Backups works and recovery is there.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • SLA and API calls were easy enough to use
  • none I can think of

Rubrik Reliability

It works and is compatible with our software and appliances.
They're always available for support.
I did not find any performance issues.

Integrating Rubrik

It worked well.
  • Nutanix
  • EMC Isilon
It was plug and play with the right credentials.
Give support a call and they will make it work.

Relationship with Rubrik, Inc

They were willing.
They took care of our needs.
Give us the best support.
It doesn't hurt to ask what else they can do for you.

Upgrading Rubrik

Yes - yes it was smooth and minimal node downtime.
  • Backups are faster and more secured.