Excellent Backup and Replication Solution - The Genie backup solution
Updated February 09, 2021
Excellent Backup and Replication Solution - The Genie backup solution
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rubrik
We use Rubrik to backup all our VMs, Datacenters, SPs, and etc. It is used throughout the institution. We wanted Disaster Recovery solutions and instant access to snapshots/files. This product does it all. Rubrik addresses DR across our two campuses with fantastic speed and when you need to live mount or export the data, it is there for you.
- The UI is beautiful and super easy to use. Very straight forward.
- Downloading a backup on-prem was super fast.
- Restoring a server was quick and efficient. Again, the downtime was very minimal.
- Works Well with Azure.
- Format support is great.
- Easy to learn and it's like an Apple Time Machine backup where you can browse for files and mount pretty much instantly.
- EMC Isilon support is great.
- Works well with Nutanix.
- If you have a single Brik, you won't be able to upgrade without downtime to a node.
- It's positive because we no longer have to worry about if backups are working in intervals or if there's snapshots throughout the day. Rubrik does it all.
- A third party vendor messed up on a business application and we were able to quickly revert back so operations is not hindered.
- The SLA is easy to manage and saved us a full time employee dedicated to backups only.
- Avamar
It's like day and night. Rubrik is super user friendly and very fast. Avamar has a learning curve and it is quite confusing sometimes. There is no more guessing on when backups should occur or when it occurs. It is all in a single glance with Rubrik GUI.
Do you think Rubrik delivers good value for the price?
Yes
Are you happy with Rubrik's feature set?
Yes
Did Rubrik live up to sales and marketing promises?
Yes
Did implementation of Rubrik go as expected?
Yes
Would you buy Rubrik again?
Yes
Rubrik Feature Ratings
Using Rubrik
2 - IT and Network Support.
2 - Network Specialist and Network Admin.
- Backup DR
- Live mount SQL Test development
- We live mount and test developed with Rubrik's Live mount feature.
- Run test lab on Rubrik
Evaluating Rubrik and Competitors
Yes - Avamar because it was too complicated to work and it has not worked very well in our environment.
- Product Features
- Product Usability
- Product Reputation
Support and blazing fast backups that is immutable to ransomware sold it to us.
We would have considered to have a Rubrik brik on each campus instead of having one. Evaluation requirements were simple management, upgrade-able, and simply works.
Rubrik Implementation
- Third-party professional services
Rubrik
Change management was minimal - We needed a bigger upload pipe to Azure.
Rubrik Training
Configuring Rubrik
No - there is no facility to customize the interface
No - we have not done any custom code
Rubrik Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, for the peace of mind.
Yes - yes, they gave resolution in a patch.
It was a Sunday night and a few backups were failing and Rubrik support was contacted. They worked on the issue right away.
Using Rubrik
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- SLA and API calls were easy enough to use
- none I can think of
Rubrik Reliability
Integrating Rubrik
- Nutanix
- EMC Isilon
It was plug and play with the right credentials.
- Single Signon
Give support a call and they will make it work.
Relationship with Rubrik, Inc
Give us the best support.
It doesn't hurt to ask what else they can do for you.
Upgrading Rubrik
Yes - yes it was smooth and minimal node downtime.
- Backups are faster and more secured.
- faster performance.