SAP Commerce Cloud is well suited for eCommerce especially if you have SAP S/4HANA
October 25, 2023

SAP Commerce Cloud is well suited for eCommerce especially if you have SAP S/4HANA

Charles Ahn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud

I led teams that designed and implemented SAP Commerce Cloud to enable online B2B and B2C eCommerce for clients.
  • B2C and B2B Webshops
  • Online Product Catalog
  • Reactive user interface development
  • Easy to navigate end user experience
  • Direct inbuilt interface with SAP for order management and fulfillment
  • SAP Commerce Cloud does not have large market share
  • More industry specific templates are needed
  • Better performance monitoring and tuning tools are needed
  • Drive more customers to the web thus decreasing reliance on call centers
  • Reduction of errors with orders taken by call centers or other more manual order entry
  • Better customer user experience with SAP Commerce Cloud than other modules of SAP
  • Reduction of IT development of interface with SAP back office since SAP Commerce Cloud includes prebuilt interfaces to SAP ERP S4HANA
SAP Commerce Cloud can scale much more than other eCommerce software along with SAP ERP S4HANA that is meant to scale larger than most other ERP business software.
SAP Commerce Cloud is the easiest to integrate with SAP ERP with its prebuilt interface with other SAP software.
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

SAP Commerce Cloud is an excellent choice for eCommerce for companies and organizations that already have SAP as their back office ERP order management, fulfillment and financial system.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
9
Product management
10
Bulk product upload
10
Branding
7
Mobile storefront
7
Product variations
7
Website integration
8
Visual customization
8
CMS
6
Checkout user experience
7
eCommerce security
9
Promotions & discounts
7
Personalized recommendations
8
SEO
7
Multi-site management
8
Order processing
10
Inventory management
10
Shipping
9
Custom functionality
8