Overall Satisfaction with SAP Commerce Cloud
I led teams that designed and implemented SAP Commerce Cloud to enable online B2B and B2C eCommerce for clients.
- B2C and B2B Webshops
- Online Product Catalog
- Reactive user interface development
- Easy to navigate end user experience
- Direct inbuilt interface with SAP for order management and fulfillment
- SAP Commerce Cloud does not have large market share
- More industry specific templates are needed
- Better performance monitoring and tuning tools are needed
- Drive more customers to the web thus decreasing reliance on call centers
- Reduction of errors with orders taken by call centers or other more manual order entry
- Better customer user experience with SAP Commerce Cloud than other modules of SAP
- Reduction of IT development of interface with SAP back office since SAP Commerce Cloud includes prebuilt interfaces to SAP ERP S4HANA
- IBM WebSphere Hybrid Edition, Adobe Commerce (Magento Commerce), Salesforce Commerce Cloud and Oracle Commerce
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Do you think SAP Commerce Cloud delivers good value for the price?
Yes
Are you happy with SAP Commerce Cloud's feature set?
Yes
Did SAP Commerce Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Commerce Cloud go as expected?
Yes
Would you buy SAP Commerce Cloud again?
Yes