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Wonderful product and glad our company decided to use it
April 24, 2019

Wonderful product and glad our company decided to use it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

ScienceLogic is used by the entire managed services section of our company. We chose this product to simplify our event management and reduce our SLA violations.
  • Monitoring.
  • Dashboarding.
  • Event suppression.
  • Support teams.
  • Documentation.
  • Ticket creation has been reduced by 600%.
  • Faster response from the team.
  • Reduced our toolset to a single monitoring system.
Yes - SCOM, PRTG, Nagios and Savision
We now have an easy and holistic view of our customers' environment without having to manually enter all the details.
RunBooks simplifies our daily operations a lot and ensures everything is running smoothly.
  • Service SLA instead of Device SLA.
  • Removal of manual exception lists.
For its core uses, I cannot think of a different tool that can compete with ScienceLogic. Also, license-wise, it is so smart not to squeeze the company. I would recommend ScienceLogic for an organization of any size.