Flexible solution for flexible businesses.
Anonymous | TrustRadius Reviewer
November 03, 2017

Flexible solution for flexible businesses.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Shopify Plus

We use Shopify Plus for our e-commerce website, some order management, some product management, and some analytics. We needed a strong e-commerce platform that was flexible for a growing midsize company, scaleable with our growth, could also support POS, and had a good API. Shopify plus has provided all of the non-negotiable for us at a really good price.
  • From a web perspective, it's really fast and has great out-of-the-box SEO benefits.
  • The user interface is very, very easy to navigate. Very intuitive.
  • Reporting is built in, allowing you to build customize-able reports for at-a-glance KPIs.
  • Amazing support.
  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
I haven't had experience with other products.
Well suited for growing mid-sized to large businesses who want to remain flexible and agile and are OK making compromises here and there. Not well suited for large corporations that have very traditional requirements for what e-commerce should look like; Shopify is on the cutting edge of e-commerce and they seem to tailor their product to the tastes and preferences of millennials.

Shopify Plus Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
SEO
10
Order processing
8
Inventory management
7
Shipping
6
Custom functionality
10