"Innovative Communication Tool Beyond Expectation"
November 22, 2021

"Innovative Communication Tool Beyond Expectation"

Mst Rahima Khatun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is widely used throughout our organization. It has a very user-friendly interface and is highly intuitive. It is fully customizable, including the platform's colors. Every day, we use Slack to communicate with our coworkers and colleagues. To get a hold of the business, the majority of people use this piece of software. Slack was the only tool we used to start conversations about tasks, quick meetings, document sharing, and other things during this uncertain period across the world. Click "Add apps" to quickly connect Slack to third-party apps like Zoom, MS Doc, Outlook, and more in the sidebar.

Pros

  • Improves communication between departments, as well as the ability to contact and notify people quickly.
  • With a variety of color schemes, the user interface has a distinctive appearance.
  • It speeds up the update process, and the two-factor authentication provided by Google Authenticator is dependable and error-free.
  • Using Slack on a mobile device is just as easy as using the desktop version, and the Huddle feature has made it even more convenient.

Cons

  • The program occasionally freezes, probably due to overload, but it isn't delightful.
  • The options for formatting text in messages are limited, and Slackbot doesn't always work as intended.
  • Slack has significantly improved team collaboration and communication, and as a result, a large number of users are now able to communicate more effectively.
  • It's easier to handle remote work with Slack because it's so simple to do so. On small projects, better communication and collaboration are essential.
  • When it comes to business environments, Slack is the best. Saving time by automating routine tasks is one benefit of the technology's existence.
In comparison to WhatsApp Business, Slack is a better option. One reason could be that I work in a software development organization rather than a manufacturing or sales one. Slack's interface is more user-friendly than Discord's. Microsoft Teams has more integration options and features to keep all communications organized. We can share many types of data in various ways, not just text. It simplifies data management and allows users to personalize the app. It also facilitates and streamlines collaboration.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Our software development teams and project managers find Slack helpful within the businesses. It is the most widely used networked communication platform. For teamwork, project management, and meetings, it's our go-to app. The Zoom/Outlook integration is fantastic. The Quick Huddle is my favorite feature. I use it to collaborate and share screens with my coworkers. We can also use it to share files, images, and URLs, among other options.

Slack Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
9
Mobile Access
9
Search
9
Visual planning tools
9
Chat
9
Notifications
9
Discussions
9
Surveys
9
Internal knowledgebase
8
Integrates with GoToMeeting
8
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
9
Versioning
8
Video files
8
Audio files
8
Document collaboration
8
Access control
8
Advanced security features
8
Integrates with Google Drive
8
Device sync
8

Comments

More Reviews of Slack