This is how Remote Desktop Access should be
March 02, 2022

This is how Remote Desktop Access should be

Tyler Hanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I am a single power user that requires a lot of remote access to my computers, especially in an emergency. For our organization, we typically don't have a lot of users that need remote access, but for me, it is absolutely essential. In graphic design, motion graphic design, or video editing, getting file access or render status updates from my device (whether it's my phone, my tablet, or another computer) is absolutely a deal maker for me. Splashtop is a dream come true to make that a reality. When function and speed is already there in other competitors, Splashtop rises among them all for price. And for a fiscal spender, that's a big deal.
  • Quick Logins
  • Secure
  • Fast and Responsive
  • Affordable
  • Sometimes sound drivers have been an issue, but that is typically on MacOS' side.
  • The ability to help drive remote design has made me an invaluable asset to my team.
Not hard to seek support. It's been a rare thing, though, because the product (for our use case) has been virtually flawless.
Everything (when it comes to security) is top notch. 2FA encryption, device verification. It's all there. Whether it's somewhat open material or sensitive information, I know (from experience) that Splashtop will have my back. It's commonplace, but it's still a very important factor to consider.
I can go from new user signup to running a remote connection within about 5 to 10 minutes. I am well-versed with installing software and drivers, but that's still an impressive reality of an all-inclusive remote access application.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Good Scenarios:
- Fixing a typo on a design. I just log into my computer, re-save. Others marvel. Everyone wins.
- Finding out the length of a video file that doesn't exist online.

Bad Scenarios:
- Anything involving sound editing or quick, nanosecond caliber edits. The tech just isn't possible, I don't think.

Evaluating Splashtop Enterprise and Competitors

  • Price
  • Product Usability
  • Prior Experience with the Product
I've tried many others, but without having to deal with VPN's, Splashtop just rose above the rest.
Maybe look at even more competitors. LogMeIn was the king at one point.