ONE OF THE BEST TOOL IN THE MARKET, JUST AWESOME!!!
November 17, 2021
ONE OF THE BEST TOOL IN THE MARKET, JUST AWESOME!!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
We use Talkdesk to connect to our clients in the US and it is being used across the whole organization. It has solved the issue of connecting with clients across different countries. It has been a very useful tool for the entire organization and the best part is there is no latency. UI is amazing and is very simple to use. I highly recommend it to everyone and believe me you will not regret it!
- Amazing voice clarity
- Easy to use
- Bold and simple UI
- Mute button does not work sometimes
- Call transfer option will be cherry on top
- Some US no.s go engage, an update should fix this
- Reduced handling time
- Increased my productivity
- Increased first call resolution
Talkdesk provided me support throughout my working hours in my organization as it helps me in connecting with my client. I have not faced any issues reported by my clients on call clarity and not able to hear me. Talkdesk helps me in managing my work efficiently and effectively at my workplace.
There is no comparison of the above-mentioned products as they are nowhere near the features that Talkdesk provides. Talkdesk has a unique UI which is very helpful and is easy to use. There are no random disconnects and voice clarity is exceptional as compared to the other products mentioned here.
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
Yes
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes