TeamViewer - Connect to them and you will never lose a remote connection
February 10, 2022

TeamViewer - Connect to them and you will never lose a remote connection

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is an excellent product that provides remote access to several devices with different operating systems. In my company TeamViewer is mostly used to support problems with computer configurations, mostly when the majority of the coworkers are working remotely. This tool also allows connecting to some mobile devices that are physically in the office, to test some behaviors that are specific to some operating system version on a physical device.
  • Easy to configure a connection.
  • Support for several Operating Systems.
  • Provides a stable connection.
  • Touch gestures are a little bit hard to replicate remotely.
  • Allows supporting remote workers with their computer configurations, avoiding sending computers by couriers.
  • Share same devices remote access, avoiding buy more physical devices to test.
  • Zoom, VNC Connect and BeyondTrust Remote Support (Legacy)
TeamViewer had a better performance on the company's use cases, so it was the chosen option.

Do you think TeamViewer delivers good value for the price?


Are you happy with TeamViewer's feature set?


Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?


It allowed sharing devices remotely to test some behaviors in the development process. If we didn't have any remote access to them, or we didn't test things on several devices, or the company had to buy a lot more devices.
TeamViewer is great for:
- Providing IT support team connection to coworker computer, and his useful to configure stuff remotely like VPN Clients, install mandatory profiles, etc.
- Having remote access to physical devices like smartphones and tablets, allowing them to be used remotely
- Accessing clients' computers to give some support to them.

TeamViewer Feature Ratings

Screen sharing
File transfer
Instant message
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Centralized management dashboard
Session record
Not Rated
Multi-platform remote control