Simple, Secure, Fast
Updated July 19, 2022
Simple, Secure, Fast
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
The IT company we use for technology issues works with us through TeamViewer. When the program is initiated, it populates two codes we tell our IT tech. The tech then enters those codes on their end and it allows them to operate a computer as if they were sitting at our desk, even though they are at their office across town. There have only been a few occasions where they needed to come to our office and take a computer back to their shop to work on it. Otherwise, they are able to fix 97% of our issues via TeamViewer.
- Allows Remote Access to Computers
- Has never worked improperly
- Easy to Install and Use
- Cannot think of anything that needs to be improved. It works wonderfully.
- It has reduced the need for an onsite IT tech by 97%
- Reduced the time it takes to fix IT issues by at least 60%
TeamViewer was recommended by our IT techs. The time it takes to log into GoToMyPC and gain access to a computer is much longer than TeamViewer. TeamViewer has a better dashboard and ease of use than GoToMyPC. I found it much easier to move between remote computer operation and physical computer operation on TeamViewer.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
The reduction in time it takes to resolve an IT issue has allowed us to be more productive and maximize our hours of operation. Instead of wasting time and money waiting for an IT tech to arrive at our office, it takes one phone call and two authentication codes to get a problem well on its way to resolution.
Knowing the internal workings of our business are protected and only accessed by those we allow is priceless. The simplicity of the program in tandem with its security has made it our go-to solution for connecting with our IT techs. Thankfully we don't have to "do" much to take advantage of the security features. Just entering/sending the authentication codes when prompted, is super simple.
TeamViewer Feature Ratings
Using TeamViewer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The program download is quick and simple.
- Remote access only takes two codes and 10 seconds.