TeamViewer Reviewed
January 11, 2024

TeamViewer Reviewed

DAVID YERKS | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed that was not readily available on my laptop. I would also use it to correct PC issues with friends and family.
  • access files remotely
  • connect to anyone anywhere
  • works well over smaller bandwidth
  • easier connectivity to VPN systems within our company
  • security integration with my current security software
  • Remote access allows me to work from any location
  • Ability to show customers previous projects from anywhere
  • If I forget any files at the office, I can still get them through teamviewer
Immediately. Allowing me to work from any location has allowed more actual working hours for accomplishing tasks that would normally require being at the office
Teamviewer allows me to access specific computers where RaiDrive only allows accessing the network drives

Do you think TeamViewer delivers good value for the price?

No

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

8 Teamviewer was easy to use and easy to teach others how to install and use. In my opinion, the cost is the only issue I have with Teamviewer. Everyone that had Teamviewer was able to quickly understand how to use it and would take less than an hour to install and begin using it.
We have not been able to implement Teamviewer into our current "PureTechnologies" secuirty software and have been forced to use RaiDrive through our IT company
Teamviewer was great when it was able to be used under a free service. In my opinion, cost and inability to integrate into our security software has made Teamviewer unable to be used

TeamViewer Feature Ratings

Screen sharing
7
File transfer
8
Instant message
4
Secure remote access with Smart Card authentication
7
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
4
Centralized management dashboard
4
Session record
8
Monitoring and Alerts
8
Multi-platform remote control
8