Reliable fast and secure remote access software
July 17, 2025

Reliable fast and secure remote access software

Nirmal Pai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I have been using this for a while now for remote access. Usually, I use this to collaborate with the back-end for guiding me through specific templates, labelling and meeting quality standards. It lets me switch between devices easily, which actually comes in handy, and I also don't have to wait for any approval to log into systems anytime. Besides, it reconnects on its own once the remote machine reboots and comes online. It provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features.

Pros

  • Gets work done even when the internet is a little bit unstable, with some drop in resolution. There is barely any lag.
  • Notes can be added once the session ends which gets logged as well with history. This helps in differentiating one session from another in cases of back to back, too many sessions.
  • Allows recording live sessions, which can be replayed as and when required.

Cons

  • Very basic transfer interface for files and folder transfers with no indication of the size of file transferred and the estimated time needed.
  • No built-in or integrated whiteboard provided. Using an external whiteboard is hectic.
  • Sometimes the sync breaks with complex characters like LaTeX code. There is no formatting support for real-time chat for such characters.
  • Enhanced workflow efficiency with faster approvals
  • Lowered risk of data loss, misuse and leak
  • Facilitating compliance using documentation and auditing through recordings and logs.
I started with the trial version for 7 days. During the initial phase of using it continuously, I realised this has been by far the most efficient and seamless working software. For my freelancing setup, it was the best fit.
TeamViewer's mobile apps are up to the mark with specialising in remote control, file transfer and device switching. AnyDesk's mobile apps are also functional but are less accurate for precision task like cursor control. TeamViewer keeps a detailed session history by default, which includes access time, duration of session, and device metadata, whereas AnyDesk has a limited storage protocol unless manual intervention is present.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

I was working on the LaTeX formatting of a math problem where I faced some issues with spacing the characters. One of the backend team members connected me via TeamViewer, took control of my system, and explained the spacing in characters to me thoroughly in real time. It was so amazing to learn in real time, ask doubts and watch them perform the task on my system. I also added session notes. That really gives a lot of confidence.

TeamViewer Feature Ratings

Not Rated
Attended device access
Not Rated
Unattended device access
Not Rated
Mobile device access
Not Rated
Virtual device access
Not Rated
Multiple-display support
Not Rated
Multiple concurrent sessions
Not Rated
Camera sharing
Not Rated
Session transfer
Not Rated
File transfer
Not Rated
Instant message
Not Rated
Access to sleeping/powered-off computers
Not Rated
Session record
Not Rated
Annotations
Not Rated
Third-party software integrations
Not Rated
Not Rated
Role-based user permissions
Not Rated

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