TriNet is a great tool for small companies
Updated April 16, 2019
TriNet is a great tool for small companies
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is being used across the whole organization in various ways - expense management, payroll processing, recruiting, etc.
- The support team is very responsive
- The platform is user friendly and scalable
- TriNet's service provides very good "bang for your buck"
- There needs to be better integration between the Payroll and Expense platforms. It's currently very clunky
- SSO integration with GL platforms can stand to be easier
- TriNet has allowed us to focus on growing the company versus payroll processing, etc.
- TriNet has been extremely helpful in helping us with employee termination issues/concerns.
TriNet is not the cheapest platform by any means, but I believe that it does provide great value as a PEO for a small company.
TriNet Feature Ratings
Using TriNet
20 - Finance, Sales, Production, Engineering
2 - Detail-oriented individuals with insight on payroll, HR, etc.
- Payroll processing
- HR functions like medical/dental benefits
- Employee matters
- Performance management reviews
- Expense management/reimbursement tools
- We utilize it to (more or less) its capacity currently
Evaluating TriNet and Competitors
Yes - ADP
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Vendor Reputation
For a small company, price and reputation were deciding factors
I would welcome the Trinet sales team to the office and walk through all functionality of platform, and all of its options
TriNet Implementation
- Implemented in-house
Change management was minimal - The Trinet team does almost all of the "heavy lifting". We just needed corporate buy-in in terms of usage
- None at all, honestly
TriNet Training
Configuring TriNet
Talk to Trinet Cloud, often
No - we have not done any custom code
TriNet Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success | None |
Yes - It took multiple escalations but was finally resolved
Yes - dealing with employee termination issues
Using TriNet
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Quick to learn Convenient Feel confident using Familiar | None |
- Payroll processing is easy to use
- The integration between Expense and Payroll is clean
- choosing benefit plans
- Perform could use a lot of work to bring it up to par with other platforms
- Loading and deleting expenses on Expense/Payroll should be a lot cleaner
Yes - It works well.
TriNet Reliability
Integrating TriNet
- QuickBooks
It should have been fairly straightforward but there didn't seem to be the internal knowledge within the Trinet team to help us integrate
- not at this moment
- Single Signon
You'll spend more time than you initially imagined
Relationship with TriNet
Price, performance, benefits optionality
Be honest and tell the team your pain points. They do a good job to try to figure our solutions
Upgrading TriNet
- User friendly interface
- More optionality
- Seamless integration with Expense/Payroll/Perform
- SSO with accounting software should be easier