TriNet: A Strong Partner for HR & Payroll
August 19, 2019

TriNet: A Strong Partner for HR & Payroll

Barbara Keihm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Being utilized for benefits administration and payroll.

Pros

  • TriNet customer service is excellent. Very supportive in every aspect.
  • Even though they tend to change team members frequently, they all seemed to be trained well.
  • TriNet portal is a one-stop-shop in terms of information.

Cons

  • Be more competitive on benefit renewals. We have had to negotiate for something each year. As a small company, this has been a little frustrating.
  • Not quite sure why there are frequent changes in support personnel.
Whenever I have had a question or need to talk through a scenario, they were there for support.
The portal is very easy to figure out. As an admin of the site, I find it very user-friendly.
  • Payroll Accuracy and Reporting
  • HR Compliance and Document Access
TriNet is a much stronger product with very good customer service. Ability to rely on information and payroll is essential to success. There are a lot of features in TriNet we are not utilizing but could choose from to support our business. These other products do not have these options.
If looking for a one-stop-shop for benefits and payroll, this is one of the best.

TriNet Feature Ratings

7.7
Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
9.0
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Leave and Attendance Management ()
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Review reminders
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

More Reviews of TriNet

  1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet