Mine
Updated September 16, 2016
Mine
Score 8 out of 10
Vetted Review
Verified User
Software Version
12.1
Modules Used
- HR
- Payroll
- Talent Mgmt (soon)
- compensation (soon)
- Global
Overall Satisfaction with UltiPro
UltiPro is used for payroll HR/onboarding/recruitment. We are able to produce reports that benefit the entire organization. Once the talent management module goes in we will use it in succession planning.
Pros
- Business Intelligence (once I become better at it)
- HR/Payroll relatively straight forward
Cons
- History is not very good within UltiPro. Not being able to change history at a system admin level and it changing salary information as well is very limiting. System admins should have access to two tier and training in order to get the system corrected "all the way through"
- UltiPro Time Management (UTM) needs help. It is not intuitive at all, and does not work well when you are project costing, very slow and very frustrating.
- Much of what you do is "manual" every time there is the smallest issue, you need to get Ultimate on the line in payroll. We have only been using the product for 1 year, so I am sure much of this is a learning curve, but becoming short tempered.
- Global is not ready.
Peoplesoft is much better for historical transactions and ease of use when entering backdated information. Also can stay on a page and pick up a new employee much more simply.
UKG Pro Feature Ratings
Using UltiPro
1300 - All employees, hr, accounting, IT
1 - Currently there is a Director of HRIS with 25 years of experience from other systems who is responsible for UltiPro
- Payroll
- HR
- General Ledger
- Project costing
- Using Platform configurability to get more Global information into and the out of UltiPro
Evaluating UltiPro and Competitors
Yes - GP, dramatically different system
- Price
- Product Features
- Product Usability
- Third-party Reviews
The fact that it was supposedly a Global product.
I would use the same process, but might have chosen to go with enterprise.
UltiPro Implementation
Yes -
HR/Payroll
Onboarding
Talent
Compensation
Change management was a big part of the implementation and was well-handled
- Historic information was difficult to get into UltiPro
- Global was not what it was expected to be
- Canada was a much more complicated implementation that we originally thought
- Implemented in-house
- Professional services company
Wise consulting was used
UltiPro Training
- Online training
- Self-taught
Configuring UltiPro
UltiPro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - yes
Any time I speak to my Account Manager (Andi Farrant) I am given exceptional service. Have also had the pleasure of dealing with Matt Nowrocki and Trishe Steere. Both professional and "out of this world"
Comments
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