Updated September 16, 2016
Score 8 out of 10
- Talent Mgmt (soon)
- compensation (soon)
Overall Satisfaction with UltiPro
UltiPro is used for payroll HR/onboarding/recruitment. We are able to produce reports that benefit the entire organization. Once the talent management module goes in we will use it in succession planning.
- Business Intelligence (once I become better at it)
- HR/Payroll relatively straight forward
- History is not very good within UltiPro. Not being able to change history at a system admin level and it changing salary information as well is very limiting. System admins should have access to two tier and training in order to get the system corrected "all the way through"
- UltiPro Time Management (UTM) needs help. It is not intuitive at all, and does not work well when you are project costing, very slow and very frustrating.
- Much of what you do is "manual" every time there is the smallest issue, you need to get Ultimate on the line in payroll. We have only been using the product for 1 year, so I am sure much of this is a learning curve, but becoming short tempered.
- Global is not ready.
Peoplesoft is much better for historical transactions and ease of use when entering backdated information. Also can stay on a page and pick up a new employee much more simply.
UKG Pro Feature Ratings
1 - Currently there is a Director of HRIS with 25 years of experience from other systems who is responsible for UltiPro
- Using Platform configurability to get more Global information into and the out of UltiPro
Evaluating UltiPro and Competitors
All implementations could be better when looking in hindsight. But it was smooth
Change management was a big part of the implementation and was well-handled
- Historic information was difficult to get into UltiPro
- Global was not what it was expected to be
- Canada was a much more complicated implementation that we originally thought
My Account Manager is Amazing. Always there to help. Any time I have opened a ticket, the response time has been terrific.
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response