a really great multifactor authentication solution
June 28, 2021
a really great multifactor authentication solution
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with WatchGuard AuthPoint
We use AuthPoint across the whole organization to manage the authentication of the remote VPN access for our employees.
On- and offboarding is extremely easy across a multi-device-environment and the remote administration and monitoring features in the WatchGuard cloud are outstanding. Also the mobile apps and the push-token are an enhancement. We can definitely recommend it.
On- and offboarding is extremely easy across a multi-device-environment and the remote administration and monitoring features in the WatchGuard cloud are outstanding. Also the mobile apps and the push-token are an enhancement. We can definitely recommend it.
- Great mobile apps.
- Push token feature.
- Great monitoring features.
- Availability and scalability.
- More user self service functions.
- Less integration time compared to other products on the market.
- Fast user acceptance and less support.
- Citrix Gateway (formerly NetScaler Unified Gateway)
WatchGuard AuthPoint offers more flexibility compared to the other solution and more app features. Also the cost efficiency is better and the handling in the cloud is much more intuitive.
We appreciate using the AuthPoint cloud service. For us it is the perfect solution. Even if we are not in the office, the management access is always possible.
What we still miss is the possibility to have an audit log to view changes made to the system configuration.
What we still miss is the possibility to have an audit log to view changes made to the system configuration.
At the beginning we were not so sure about the acceptance of our users to use their own smartphone for the WatchGuard AuthPoint app.
But it took not so long, until the users recognized the benefits of the permanent availability of the token. So this worked out well very quickly.
But it took not so long, until the users recognized the benefits of the permanent availability of the token. So this worked out well very quickly.
We have not implemented this feature yet, but we are in the discussion about it.
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
Yes
Would you buy WatchGuard AuthPoint again?
Yes
Using WatchGuard AuthPoint
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Cumbersome Lots to learn |
- User onboarding.
- System management.
- Failure search.