Webex calling the Beast
Updated January 27, 2022

Webex calling the Beast

Ramnik Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Using Webex [Calling] from anywhere from phone and still using [the] phone number and feeling like you are at work with your team and for the customer, it looks more genuine.
  • Webex Anywhere
  • Being cloud based
  • No hardware to manage
  • Live updates
  • One location can communication to another location
  • Any user can be assigned any extension regardless of location
  • Adding numbers in bulk when adding the range
  • Reduced the hardware investment
  • Increased number of customers from small to large enterprise
Have combined Google Text to Speech and Webex Contact Center for the customers
Webex calling has given us a lot of help resolving these issues like security and dependability and ease of access and easy to understand.
For being cloud-based and decreasing the cost for hardware

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Cisco Unified Communications Manager (Call Manager), Avaya OneCloud CPaaS
It is more suited where the company employees are on the road and they don't want to send more money on hardware and then its maintenance. It is less suited for security companies who don't want their information to be cloud-based so anyone can access their systems easily.

Webex Calling Feature Ratings

Hosted PBX
8
Directory of employee names
7
Answering rules
7
Call recording
6
Call park
5
Call screening
7
Message alerts
7
Mobile app for iOS
8
Mobile app for Android
8

Using Webex Calling

5 - Voice training and gateway configuration. Also control hub configuration
  • Normal calling
  • Reception Client
  • Hunt group
  • Call queues
  • using anywhere
  • To integrate with other applications
because have been using it and its easy to configure and manage