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Webexpenses review for receipts and mileage
Updated June 21, 2022

Webexpenses review for receipts and mileage

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses helps me to raise claims for mileage and also validate receipts for my company credit card and saves lots of time with our finance department.
  • Automatically recognizes receipts and attaches them to claims.
  • Gives an option to calculate mileage from post codes via a map.
  • Makes category selection easier with pre-populated drop-down boxes.
  • Sometimes it is not straightforward to complete a claim, as the options do not flow simply.
  • If claims were set out in a step-by-step manner, it would be much easier for new users to follow.
  • It has saved time for users and finance staff, as it has streamlined the process.
It could be easier to use, as it can be tricky to remember all steps when making a claim.
I haven't had the need to use the support, as our IT Department has assisted with any issues or questions I have had.
I have saved time as i don't need to attach receipts individually or find each receipt for each claim.
I didn't make the purchase, but it has made life more simple.
I haven't used any other solutions.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

I find it very good for uploading, recognizing and attaching receipts to a claim.

Using Webexpenses

30 - Finance, Production, Purchasing, Project Management, Operations, Sales and Marketing
2 - Two finance team members
  • Claiming mileage for business travel in own vehicle
  • Logging spends on company credit cards for tools and equipment
  • Consolidating spends on company credit cards for contractor works
  • To consolidate spends against credit card statements automatically
  • To automate the features of webexpenses to automatically match spends with receipts and, tying them in to one specific financial period and submit all on the due date
It works really well for our organisation

Evaluating Webexpenses and Competitors

  • Product Features
It needed to be easy to use by staff members using credit cards for consolidation against statements
I might use a trial version of the software to iron out all issues before rolling out to all staff

Webexpenses Implementation

Everything was quite easy to implement
  • Don't know
Change management was a major issue with the implementation
  • Just staff understanding how to use the software
  • No major issues
  • Everything went very much to plan

Webexpenses Support

ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
I didn't purchase the software - i am just a user, but i understand that the support is very good
I had an issue with submitting expenses through my company credit card and this was resolved very quickly

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
Lots to learn
  • adding receipts is very easy to do
  • i am currently struggling to add several items to one claim, rather than submitting several
Yes - I don't use the mobile interface, as i find it easier on a large PC and screen