1. Home
  2. Expense Management Software
  3. Webexpenses Reviews
  4. User Review of Webexpenses
Improves efficiency and productivity by automating your expense process
Updated April 16, 2024

Improves efficiency and productivity by automating your expense process

Niz Islam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is used for expense management currently where all credit card holder submit a claim for their credit card statement.

Webexpenses is being used by all the credit card holders of the organization and their managers.

It reduces the time spent manually keying in credit card expense claims and improves the security around the approval of the claim.
  • Easily upload receipts via mobile app. This means that when it comes to completing an expense claim there is no need to dig around for your receipts.
  • Adds greater security around the approval process of the claim as the claim can only be approved by the manager defined for the account.
  • Email alerts for when you have a claim pending and when claims are approved.
  • Can code to budget codes there and then during the submissions process.
  • Initially the process is a little complex.
  • The time taken for employees to manually enter expense claims is saved.
  • Time taken looking for receipts at the end of the month is saved.
At first it is a little difficult to use but it becomes easy after a couple of times and then it is just routine. So much time is saved by not having to manually enter the expense claim as it is all automated by the accounts payable team. It has been well received in the business.
Haven't really had to contact the support team as everything has worked well so far.
The credit card statements are uploaded to Webexpenses and then it gets automatically converted to a expense claim. After having a look at the transactions, you upload the receipts and match to the correct claim. It's then easy to code the claim as all the codes are already listed and you just need to select the code from the drop down list. Then submit the claim and wait for it to be approved.
Ease of use. Security. Automation of processes.
We use to submit our credit card claims via excel which was a very manual and time consuming task. We would have to code each transaction and then attach the receipts. We would then have to manually email over the excel file to the approver for them to sign and once they signed they would have to email the file over to finance.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Webexpenses is great if you are currently manually entering you claims on to a spreadsheet (which isn't a very good use of an employee's time) as the process of importing your credit cards statement into Webexpenses is very simple. Also sending to your manager for them to sign by only entering their name in the signature field of the spreadsheet isn't very secure secure whereas Webexpenses automatically sends the claim to your manager and only they can approve via their own account.

Webexpenses Feature Ratings

Expense Management
8.0
Employee Expense Reporting
Not Rated
Corporate Card Reconciliation
8
Payment Management
6.5
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
5
Advanced OCR
8
Electronic Funds Transfer
Not Rated

Using Webexpenses

40 - All the managers right across the business have a credit card. The business functions are Finance team, IT team, Development team, HR team, Income Management team, Lettings team, Data team, Sales and marketing team, Care and support team, Repairs team, Compliance team, Asset Management team, Office Services team and Neighbourhood Managemen team
5 - The Credit card team in Finance support the financial administration side of web expenses such as uploading credit card statements, updating the list of available codes and updating the list of approver. The IT team support the technical administration side of webexpenses such as setting users up and training them.
  • To be able to code credit card claims easily from a set list of codes
  • To be able to get the claim approved electronically and have it recorded
  • To have a set list of codes which users can select from rather than use free text fields
  • So far we are just using the standard features
  • There are paymets requested by staff which could go through the approval workflow of webexpenses
Since Webexpenses was implemented in our organisation we have seen the time it has saved our users completing their claims and there have been less errors with the data submitted. I don't think we would be able to go back to how we were working before so we will most definitely continue to use the product.

Evaluating Webexpenses and Competitors

  • Cloud Solutions
  • Ease of Use
The most important factor in our decision to purchase webexpenses is to simply the process of credit card claims. Our previous process of using excel was overly complicated and needed a lot of manual input whereas with webexpenses the whole process has been simplified due to the claims automatically being uploaded and a restricted list of codes to use.
The only thing I can think of is if we there was a cheaper product out there as webexpenses is currently doing every thing we need from an expense management software.