Wrike
Updated April 08, 2015

Wrike

Tory Trone | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We are using Wrike in the IT and Media departments to track tasks for a new website, media productions, and IT tasks.
  • Task managment
  • Email support
  • Seeing future tasks
  • We would like more users
  • The modal windows could be more clearly defined.
  • Too many alerts
  • We don't always have set hours of work, but this software assumes you do
  • Better customer service
  • Better employee communication
There are so many more features than compared to Basecamp and others. They seem to have all the bases covered.
If you have a simple work flow, then this software may be too complicated for you.

Using Wrike

The media division with Video producing, web development, script writing, editing, project management, and bug fixing. The web with article assignments, editing, blog writing, and other misc tasks.
5 - We have a person that is in charge of billing for the app. And a few other people that are experts using the app that can answer questions. We also have a few people that are in charge of inviting new people on to our subscription and making sure we dont run out of account space.
  • Web Developement
  • Script Writting
  • Article Assignments
  • Article editing
  • Video Editing
  • Script Editing
  • Script Writing
  • Bug Tracking
  • Sermon assignments
As long as the price is right and they keep improving the software, we will continue using them.

Wrike Implementation

Change management was a minor issue with the implementation

Using Wrike

There is always ways to improve. Sometimes tasks get lost if you have too many.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Creating new task
  • Reviewing tasks
  • Moving large amounts of tasks to different folders
Yes - The new app works great. They had a older app that barely functioned, but this new one is slick and usable.