Item: Wrike
Rating: 6
Author: Verified User

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

I use Wrike to plan out marketing campaigns and projects, and to monitor my team's workload. We have about 100 users.

Pros and Cons

Pros

Gant Chart Organization
Reporting Capabilities
Dashboard Customization

Cons

Reliability/glitches
Removing views that were my favorite
Unhelpful customer service when I have technical problems

Return on Investment

Streamlined workflows from only using one program
More equitable work allocation amongst the team due to workload reporting
Stronger project reporting capabilities than using email, etc.

AI and Automation

We use automations that are triggered when people complete tasks within projects, but we've found that it's hard to get people to reliably mark off their work as completed.

Usability

The layouts are often changing, and the location of navigational buttons is not as intuitive as other project management tools that I've used.

Alternatives Considered

Asana, Trello, Airtable and Slack

Wrike is one of my favorite tools I've used so far because although it has vast reporting capabilities, I also find the interface to be pretty user friendly.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Microsoft 365, Dropbox

Likelihood to Recommend

Wrike is a good tool for organizing a large number of people and files. I might opt for a simpler, easier to use software if I had a smaller team.

Wrike Feature Ratings

Comments

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Strong Tool For Centralizing Work in One Place