Zoom - The name says it all
Updated September 22, 2019

Zoom - The name says it all

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Overall Satisfaction with Zoom

We use Zoom for meetings during UAT and remote sessions for our multiple sites as well as with remote users outside of our standard office ecosystem. Most are for sub-20 person discussions using both Screenshare and Video. We are using this mostly in web development and I, however, Marketing and Sales use it as well for internal webinars with outside parties.

Pros

  • Good video conferencing quality and is easy to deploy
  • Lightweight system needs versus skpye lync communicator mean a responsive user interface
  • Can handle large groups and has telcon features not found in some basic business messaging apps

Cons

  • Make a longer screen share time for personal
  • improve settings to control auto video chat
  • UI can be a bit difficult to use at times.
  • Quicker communication - use video and screen share on one system
  • Better communication with external vendors
  • Easy to deploy to new users can adopt the software quickly
Zoom is lightweight and easy to use with external users across multiple ecosystems. Easy to share and integrate with meetings and standard business practices make Zoom a go-to solution for collaboration with IT and Marketing teams. Other systems are clunky and resource hungry, Zoom.us takes that away and lets us meet when we need to - instead of having to deal with a cobbled-together solution.
Zoom is good to use for remote sessions or multiple sites as well as with remote users outside of our standard office ecosystem such as freelancers, agencies, etc. who need to be part of internal meetings but may not be on skype/etc. It excels for meetings that use both Screenshare and Video. Good for teams in web development and IT, however, Marketing and Sales use cases work as well.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
9.0
High quality audio
9
High quality video
9
9.0
Calendar integration
Not Rated
Meeting initiation
9
Record meetings / events
Not Rated
9.0
Desktop sharing
9
9.0
Live chat
9
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

Using Zoom

Qualtrics, TeamViewer, Skype for Business, GoToMeeting, WebEx Meetings, Skype, FreeConference.com, Drupal, WordPress, Squarespace, Wix, Google Search Console, Google Trends, Hootsuite Enterprise, Mention, MS SharePoint, Vimeo Pro, Brightcove

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