Overview
ProductRatingMost Used ByProduct SummaryStarting Price
123FormBuilder
Score 6.3 out of 10
N/A
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.
$37
per month per user
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
TrueContext
Score 9.0 out of 10
N/A
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
$25
per month per license (billed annually)
Pricing
123FormBuilderJotformTrueContext
Editions & Modules
Gold
$37.00
per month per user
Platinum
$49.00
per month per user
Diamond
$99.00
per month per user
Enterpise
$225
per month per user
Basic
Free
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Essentials
$25
per month per license (billed annually)
Advanced
$45
per month per license (billed annually)
Enterprise
Contact Sales
Volume discounts available
Offerings
Pricing Offerings
123FormBuilderJotformTrueContext
Free Trial
NoYesYes
Free/Freemium Version
YesYesNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscount of up to 50% available for annual pricing.
More Pricing Information
Community Pulse
123FormBuilderJotformTrueContext
Considered Multiple Products
123FormBuilder
Chose 123FormBuilder
I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd …
Jotform
Chose Jotform
SurveyMonkey has a very limited number of questions that you can ask in a survey for the free version. As opposed to that, JotForm has unlimited questions, but it limits the number of forms that can be filled annually for free. Overall, it is definitely worth using the free …
TrueContext

No answer on this topic

Features
123FormBuilderJotformTrueContext
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
7.9
163 Ratings
1% below category average
TrueContext
9.0
1 Ratings
12% above category average
Survey templates00 Ratings8.6139 Ratings00 Ratings
Themes00 Ratings7.5147 Ratings00 Ratings
Custom logo/branding00 Ratings7.6153 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
9.0
150 Ratings
6% above category average
TrueContext
9.0
1 Ratings
6% above category average
Changes to live survey00 Ratings9.1126 Ratings9.01 Ratings
Question design help00 Ratings9.1124 Ratings9.01 Ratings
Multiple question types00 Ratings8.7147 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
9.4
126 Ratings
12% above category average
TrueContext
9.0
1 Ratings
8% above category average
Survey logic flexibility00 Ratings9.4126 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.4
153 Ratings
4% above category average
TrueContext
9.0
1 Ratings
11% above category average
Response tracking00 Ratings8.0144 Ratings9.01 Ratings
Data export00 Ratings9.0146 Ratings9.01 Ratings
Standard reports00 Ratings7.8132 Ratings9.01 Ratings
Custom reports00 Ratings8.3124 Ratings9.01 Ratings
Analytics00 Ratings8.6114 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
9.1
127 Ratings
6% above category average
TrueContext
9.0
1 Ratings
4% above category average
Access controls00 Ratings9.1123 Ratings9.01 Ratings
Compliance00 Ratings9.1116 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
123FormBuilder
-
Ratings
Jotform
8.1
96 Ratings
0% above category average
TrueContext
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing00 Ratings7.275 Ratings00 Ratings
Respondent restrictions00 Ratings9.096 Ratings9.01 Ratings
Best Alternatives
123FormBuilderJotformTrueContext
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Medium-sized Companies
Qualaroo
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Qualaroo
Qualaroo
Score 7.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
123FormBuilderJotformTrueContext
Likelihood to Recommend
1.0
(8 ratings)
7.7
(182 ratings)
8.2
(5 ratings)
Likelihood to Renew
6.0
(4 ratings)
9.4
(7 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
8.0
(128 ratings)
10.0
(2 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
7.4
(81 ratings)
8.7
(3 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
8.9
(3 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
123FormBuilderJotformTrueContext
Likelihood to Recommend
Kiteworks
If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
TrueContext Corporation
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
Read full review
Pros
Kiteworks
  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
TrueContext Corporation
  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
Read full review
Cons
Kiteworks
  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
TrueContext Corporation
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
Read full review
Likelihood to Renew
Kiteworks
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
TrueContext Corporation
No answers on this topic
Usability
Kiteworks
Easy to install and quickly explain to others how to use
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
TrueContext Corporation
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
Read full review
Reliability and Availability
Kiteworks
I did not encounter any blackout issues
Read full review
Jotform
No answers on this topic
TrueContext Corporation
No answers on this topic
Performance
Kiteworks
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Read full review
Jotform
No answers on this topic
TrueContext Corporation
No answers on this topic
Support Rating
Kiteworks
Very neutral, did not have to use support a lot
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
TrueContext Corporation
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
Read full review
Online Training
Kiteworks
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Read full review
Jotform
No answers on this topic
TrueContext Corporation
No answers on this topic
Implementation Rating
Kiteworks
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
TrueContext Corporation
No answers on this topic
Alternatives Considered
Kiteworks
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
TrueContext Corporation
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Read full review
Scalability
Kiteworks
It was easy to install and I believe that would make it easy to use across several websites
Read full review
Jotform
No answers on this topic
TrueContext Corporation
No answers on this topic
Return on Investment
Kiteworks
  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
TrueContext Corporation
  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
Read full review
ScreenShots

123FormBuilder Screenshots

Screenshot of the 123FormBuilder home pageScreenshot of the dashboardScreenshot of the form editorScreenshot of the new form windowScreenshot of where to add integrations to formsScreenshot of

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations