247HRM vs. TriNet

It is well suited for the manufacturing, Pharma, Educational and Retail sectors. They are second to none when supporting large companies. Small companies and people looking for employee engagement may not be the right fit.

The level of benefits and cost is very attractive for smaller companies, who normally would not be able to offer "big company benefits" if they had to manage each of these benefits directly with a broker or other. Has been a very position employee acquisition and retention feature for our small company of 50 employees. TriNet is not for you if you prefer to customize all of your employee benefits programs and other offerings. TriNet is one approach, and either you can make it work, or it may not be for you.

Incentivized

• We used to take half a day to onboard new staff during our employee onboarding. We would collect necessary forms like aadhar, education certificates, experience certificates, and other forms. With 247HRM, it takes two hours. We cut the onboarding time in half. Can you imagine half a day saved for one employee onboarding?
• I don’t stress about paying my people on time or accurate payroll because my experience with both the 247HRM product and its services helps give me the confidence in paying payroll on time. 2 clicks and I am done with payroll, generating a paysheet, pf ecr, esi upload and PT challan. All these in a span of 2 or 3 hours.

• state final pay compliance - we have employees in every state and it is nice to be able to rely on the fact that we are always compliant when people leave
• Leave administration - I love not having to manage employees leaves
• VOE - I love that we could give away VOE's. Simply scan and send to TriNet

Incentivized

• System can be challenging to navigate for employees with multiple nav options on left and upper areas or subjects are not easily related to what is in their mind; multiple handbooks and similar
• Customer service has improved in the last year but there is still room for improvement. Some tickets/cases simply take way too long with little communication while open. Best improvement is putting more power in the hands of the front line.
• Managing unusual circumstances with payroll

Incentivized

This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.

Incentivized

It is very easy to use and few clicks to complete your tasks

Compared to other PEOs we have used, the TriNet platform is both powerful and user friendly. Both the employee and admin views are extremely easy to navigate and, with the exception of time off tracking, we only hear positive feedback from employees. Overall, it is a solid and versatile platform.

Incentivized

They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes

Incentivized

Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous

Incentivized

Come rain or shine, 247HRM support team is always available to support you whenever you need assistance.

We don't need to use the Customer Service features often, but when we do, the team is quick to respond and very knowledgeable about our needs. Once again, making our time in the system minimal allows us to focus on growing our business.

Incentivized

it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate

Incentivized

Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.

Incentivized

not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.

Incentivized

TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.

Incentivized

I was not part of the process

Incentivized

Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.

Incentivized

Not sure it was used or not as the implementation was completed before I started working for the company

Incentivized

• Accurate Payroll
• Paperless Employee Onboarding
• Paperless office
• onboarding to exit automation

• I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past.
• When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating.
• I like the way how I can upload a candidates resume seamlessly.

Incentivized