247HRM vs. UKG Pro

It is well suited for the manufacturing, Pharma, Educational and Retail sectors. They are second to none when supporting large companies. Small companies and people looking for employee engagement may not be the right fit.

UKG Pro is the only HRIS system that I have worked with. I have found it to be very intuitive to learn and use. UKG is always enhancing and updating the features based on suggestions from the user community. I would expect that it would work well with any organization, but it is key that it is implemented according to how you need to use it

Incentivized

• We used to take half a day to onboard new staff during our employee onboarding. We would collect necessary forms like aadhar, education certificates, experience certificates, and other forms. With 247HRM, it takes two hours. We cut the onboarding time in half. Can you imagine half a day saved for one employee onboarding?
• I don’t stress about paying my people on time or accurate payroll because my experience with both the 247HRM product and its services helps give me the confidence in paying payroll on time. 2 clicks and I am done with payroll, generating a paysheet, pf ecr, esi upload and PT challan. All these in a span of 2 or 3 hours.

• UKG has an amazing support team to reach out to if assistance is needed
• All add-ons of UKG Pro integrate seamlessly making it a powerful software program
• UKG Pro is very configurable to meet the specific needs of companies
• It is easy to use and navigate
• The mobile app is loved by all employees and provides on-demand access
• The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
• The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.

Incentivized

• Unable to process Promotions as part of the Compensation Management merit process
• Unable to view configuration tables in the Benefits Administration (PlanSource) system
• Difficulty in configuring security for managers who require visibility to more than one Org Level hierarchy in UKG Pro
• Platform configuration fields are difficult to add to queries and do not interface to other modules/systems

Incentivized

We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product

It is very easy to use and few clicks to complete your tasks

Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof

Incentivized

I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.

Incentivized

Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.

Incentivized

Come rain or shine, 247HRM support team is always available to support you whenever you need assistance.

Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.

Incentivized

I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

Incentivized

I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.

Incentivized

Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.

Incentivized

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.

Incentivized

The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless! the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.

Incentivized

• Accurate Payroll
• Paperless Employee Onboarding
• Paperless office
• onboarding to exit automation

• We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
• Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
• Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off

Incentivized