What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
473 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Paycom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
473 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Feature Set Ratings

    Human Resource Management

    7shifts

    Feature Set Not Supported
    N/A
    6.9

    Paycom

    69%
    Paycom ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.1
    71%
    236 Ratings

    Employment history

    N/A
    0 Ratings
    7.4
    74%
    227 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.0
    70%
    229 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    229 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.6
    66%
    167 Ratings

    Organization and location management

    N/A
    0 Ratings
    6.2
    62%
    196 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.6
    66%
    188 Ratings

    Payroll Management

    7shifts

    Feature Set Not Supported
    N/A
    7.5

    Paycom

    75%
    Paycom ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    7.3
    73%
    268 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    6.4
    64%
    47 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.7
    87%
    13 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.5
    75%
    224 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.7
    77%
    270 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.0
    80%
    223 Ratings

    Reimbursement management

    N/A
    0 Ratings
    6.6
    66%
    148 Ratings

    Leave and Attendance Management

    7shifts

    Feature Set Not Supported
    N/A
    7.5

    Paycom

    75%
    Paycom ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.8
    78%
    225 Ratings

    Balance details

    N/A
    0 Ratings
    7.4
    74%
    228 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.4
    74%
    192 Ratings

    Employee Self Service

    7shifts

    Feature Set Not Supported
    N/A
    7.7

    Paycom

    77%
    Paycom ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.8
    78%
    275 Ratings

    Update personal information

    N/A
    0 Ratings
    8.2
    82%
    274 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.6
    76%
    239 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.3
    73%
    131 Ratings

    View job history

    N/A
    0 Ratings
    7.7
    77%
    214 Ratings

    Asset Management

    7shifts

    Feature Set Not Supported
    N/A
    4.8

    Paycom

    48%
    Paycom ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    4.8
    48%
    26 Ratings

    HR Reporting

    7shifts

    Feature Set Not Supported
    N/A
    6.2

    Paycom

    62%
    Paycom ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.5
    65%
    228 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.7
    67%
    227 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.6
    56%
    55 Ratings

    Onboarding

    7shifts

    Feature Set Not Supported
    N/A
    6.7

    Paycom

    67%
    Paycom ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.0
    70%
    222 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.3
    63%
    190 Ratings

    Performance and Goals

    7shifts

    Feature Set Not Supported
    N/A
    5.6

    Paycom

    56%
    Paycom ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    4.2
    42%
    36 Ratings

    Individual goal setting

    N/A
    0 Ratings
    6.6
    66%
    123 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    4.7
    47%
    35 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.1
    71%
    130 Ratings

    Performance Management

    7shifts

    Feature Set Not Supported
    N/A
    7.1

    Paycom

    71%
    Paycom ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.1
    71%
    158 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.9
    69%
    147 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.1
    71%
    153 Ratings

    Review reminders

    N/A
    0 Ratings
    7.3
    73%
    160 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.2
    72%
    142 Ratings

    Succession Planning

    7shifts

    Feature Set Not Supported
    N/A
    6.7

    Paycom

    67%
    Paycom ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    9.1
    91%
    24 Ratings

    Candidate ranking

    N/A
    0 Ratings
    6.8
    68%
    30 Ratings

    Candidate search

    N/A
    0 Ratings
    5.8
    58%
    33 Ratings

    Candidate development

    N/A
    0 Ratings
    5.3
    53%
    29 Ratings

    Recruiting / ATS

    7shifts

    Feature Set Not Supported
    N/A
    6.2

    Paycom

    62%
    Paycom ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    6.5
    65%
    142 Ratings

    Company Website Posting

    N/A
    0 Ratings
    6.4
    64%
    141 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.0
    60%
    110 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    6.3
    63%
    127 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    5.7
    57%
    122 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.3
    63%
    148 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    6.1
    61%
    150 Ratings

    Attribute Ratings

    • 7shifts is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    7shifts

    100%
    6 Ratings
    6.4

    Paycom

    64%
    294 Ratings

    Likelihood to Renew

    7shifts

    N/A
    0 Ratings
    8.1

    Paycom

    81%
    16 Ratings

    Usability

    7shifts

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    19 Ratings

    Availability

    7shifts

    N/A
    0 Ratings
    9.1

    Paycom

    91%
    1 Rating

    Performance

    7shifts

    N/A
    0 Ratings
    8.2

    Paycom

    82%
    1 Rating

    Support Rating

    10.0

    7shifts

    100%
    7 Ratings
    9.1

    Paycom

    91%
    56 Ratings

    In-Person Training

    7shifts

    N/A
    0 Ratings
    6.4

    Paycom

    64%
    1 Rating

    Online Training

    7shifts

    N/A
    0 Ratings
    7.3

    Paycom

    73%
    1 Rating

    Implementation Rating

    7shifts

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    7 Ratings

    Configurability

    7shifts

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Ease of integration

    7shifts

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Product Scalability

    7shifts

    N/A
    0 Ratings
    5.5

    Paycom

    55%
    1 Rating

    Vendor post-sale

    7shifts

    N/A
    0 Ratings
    5.1

    Paycom

    51%
    2 Ratings

    Vendor pre-sale

    7shifts

    N/A
    0 Ratings
    8.5

    Paycom

    85%
    2 Ratings

    Likelihood to Recommend

    7shifts

    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Read full review

    Paycom

    Paycom is a great system and has done much more than our previous payroll provider. It's great for reports, they have plenty of auto generated reports to select from as well as an advanced report writer to create your own reports. The on-boarding process is nice too, taking the time of setting up a new hire down quite a bit, since they input most of their own information, and we just have review. We use less paper and storage using the self-onboarding process. There is a lot offered, which makes the payroll and HR process much more easier to manage. Only down fall, which has only been in the last year, is that our dedicated specialist has changed quite a bit, high turn-over. I know many businesses are struggling with this to be fair, and there is always someone to talk to if you have a question, but you may get a different person each time
    Read full review

    Pros

    7shifts

    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Read full review

    Paycom

    • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
    • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
    • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
    • Received thorough personal instruction/training on the use of the online software program.
    Read full review

    Cons

    7shifts

    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Read full review

    Paycom

    • Clearing notifications. Every year I do my benefits enrollment on time and submit them. They are active; however, I cannot clear the notification for benefit enrollment in Paycom. It has been this way for a few years. Each year has a new notification for the new year and the old notification finally disappears, but I cannot get rid of the current year notification. This could be caused by an end-user error.
    • Web timesheet says "read only" but this is where you go to actually submit your time. This may be something HR can customize.
    • It would be nice to see paid holidays when requesting PTO. My employer may just need to add it to a calendar or document in Paycom.
    Read full review

    Pricing Details

    7shifts

    Starting Price

    $0

    Editions & Modules

    7shifts editions and modules pricing
    EditionModules
    Free$0.001
    Appetizer$19.992
    Entree$43.993
    The Works$74.974
    GourmetContact sales team5

    Footnotes

    1. none
    2. per location/per month
    3. per location/per month
    4. per location/per month
    5. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paycom

    Starting Price

    Editions & Modules

    Paycom editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      7shifts

      No answers on this topic

      Paycom

      We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
      Read full review

      Usability

      7shifts

      No answers on this topic

      Paycom

      The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
      Read full review

      Reliability and Availability

      7shifts

      No answers on this topic

      Paycom

      They are very dependable and I have never experience any outages
      Read full review

      Performance

      7shifts

      No answers on this topic

      Paycom

      It is a solid product and was out first payroll software that we have used
      Read full review

      Support Rating

      7shifts

      I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
      Read full review

      Paycom

      Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
      Read full review

      In-Person Training

      7shifts

      No answers on this topic

      Paycom

      They were a sales person and not really a good trainer.
      Read full review

      Online Training

      7shifts

      No answers on this topic

      Paycom

      All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
      Read full review

      Implementation Rating

      7shifts

      No answers on this topic

      Paycom

      Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
      Read full review

      Alternatives Considered

      7shifts

      For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
      Read full review

      Paycom

      I've used other products like ADP in other jobs and Paycom is more user friendly, more secure and I don't have to use multiple logins to access and approve my data. Paycom is better from my POV. I remember when using ADP that I had a login for my payroll and a different login for benefits (with a different company, which didn't make sense to me). I felt like accessing my info via ADP was clunky and not as seamless and user-friendly as I have with Paycom
      Read full review

      Scalability

      7shifts

      No answers on this topic

      Paycom

      They are not able to meet our current needs
      Read full review

      Return on Investment

      7shifts

      • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
      • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
      • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
      Read full review

      Paycom

      • As a department of time, the ease of the reports saves time to concentrate on other areas of HR.
      • The onboarding process has cut the former manual process by 50%
      • The Check Approval feature ensures that payroll information is correct and no adjustments need to be made after the employee is paid.
      Read full review

      Screenshots

      Add comparison