What users are saying about
9 Ratings
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327 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Paycom

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327 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

Paycom

I am a CPA working in private industry. I have utilized payroll software for over 30 years. I have utilized in-house software and have outsourced both to Paycom and ADP. By far, Paycom is the best payroll software I have ever used. I first learned of Paycom from a colleague about 8 years ago. I implemented Paycom at my previous place of employment where there were approximately 120 employees. I never regretted the decision. I am in a smaller organization now with approximately 25 employees. The company had payroll software as a part of their specialized accounting software. It was awful. I implemented Paycom about 8 months after I joined the organization. The functionality and ease of use are just very good. Your support services are also very good. I can't speak to how Paycom works in a very large company, but for small businesses, it is second to none.
Lee Ann Tipton | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

7shifts
Paycom
7.9
Employee demographic data
7shifts
Paycom
8.0
Employment history
7shifts
Paycom
8.2
Job profiles and administration
7shifts
Paycom
8.1
Workflow for transfers, promotions, pay raises, etc.
7shifts
Paycom
8.4
Organizational charting
7shifts
Paycom
7.5
Organization and location management
7shifts
Paycom
7.4
Compliance data (COBRA, OSHA, etc.)
7shifts
Paycom
8.1

Payroll Management

7shifts
Paycom
8.2
Pay calculation
7shifts
Paycom
8.6
Support for external payroll vendors
7shifts
Paycom
6.6
Off-cycle/On-Demand payment
7shifts
Paycom
8.3
Benefit plan administration
7shifts
Paycom
8.3
Direct deposit files
7shifts
Paycom
8.6
Salary revision and increment management
7shifts
Paycom
8.9
Reimbursement management
7shifts
Paycom
7.9

Leave and Attendance Management

7shifts
Paycom
8.5
Approval workflow
7shifts
Paycom
8.7
Balance details
7shifts
Paycom
8.8
Annual carry-forward and encashment
7shifts
Paycom
8.2

Employee Self Service

7shifts
Paycom
8.4
View and generate pay and benefit information
7shifts
Paycom
9.1
Update personal information
7shifts
Paycom
9.0
View company policy documentation
7shifts
Paycom
8.6
Employee recognition
7shifts
Paycom
7.1
View job history
7shifts
Paycom
8.4

Asset Management

7shifts
Paycom
4.5
Tracking of all physical assets
7shifts
Paycom
4.5

HR Reporting

7shifts
Paycom
7.1
Report builder
7shifts
Paycom
7.9
Pre-built reports
7shifts
Paycom
7.8
Ability to combine HR data with external data
7shifts
Paycom
5.4

Onboarding

7shifts
Paycom
8.2
New hire portal
7shifts
Paycom
8.6
Manager tracking tools
7shifts
Paycom
7.8

Performance and Goals

7shifts
Paycom
5.9
Corporate goal setting
7shifts
Paycom
4.0
Individual goal setting
7shifts
Paycom
7.5
Line-of sight-visibility
7shifts
Paycom
4.1
Performance tracking
7shifts
Paycom
8.2

Performance Management

7shifts
Paycom
8.2
Performance plans
7shifts
Paycom
8.0
Performance improvement plans
7shifts
Paycom
8.0
Review status tracking
7shifts
Paycom
8.3
Review reminders
7shifts
Paycom
8.6
Multiple review frequency
7shifts
Paycom
8.2

Succession Planning

7shifts
Paycom
6.7
Create succession plans/pools
7shifts
Paycom
9.2
Candidate ranking
7shifts
Paycom
6.8
Candidate search
7shifts
Paycom
5.8
Candidate development
7shifts
Paycom
5.3

Recruiting / ATS

7shifts
Paycom
7.6
Job Requisition Management
7shifts
Paycom
7.7
Company Website Posting
7shifts
Paycom
8.0
Publish to Social Media
7shifts
Paycom
7.1
Job Search Site Posting
7shifts
Paycom
7.8
Duplicate Candidate Prevention
7shifts
Paycom
7.1
Applicant Tracking
7shifts
Paycom
7.5
Notifications and Alerts
7shifts
Paycom
8.1

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

Paycom

  • PAF's: I no longer have to remember to make changes in payroll. PAF's make the changes for me! Payroll day has become much easier!
  • Checklists (HR): We no longer use a checklist in word or excel to remind us of all of the tasks that need to be done when we on-board, off-board, have a life change event, etc. Checklists make life so much easier!
  • Validating Payroll: The warnings that are given when we process payroll take all of the guesswork out of ensuring payroll is correct.
  • Timecards and Punch Change Requests: Our team is empowered to make changes to their own timecards (with supervisor's approval). This has cut down on correction times incredibly!!!
  • Support: This is my favorite thing about Paycom. From the minute we started the transition process to this very day, our TSR, Specialist and Account Executive are incredibly responsive and helpful!
Margie Reed | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

Paycom

  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
Quinika Qualls | TrustRadius Reviewer

Likelihood to Renew

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.0
Based on 8 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 7.5
Based on 51 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.9
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

Paycom

We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.
Anonymous | TrustRadius Reviewer

Scalability

7shifts

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

Paycom

  • Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
  • I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
  • It is time saving platform.
Emily Fasano | TrustRadius Reviewer

Screenshots

Pricing Details

7shifts

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

7shifts Editions & Modules

Edition
Free$0.00
Appetizer$19.992
Entree$43.992
The Works$74.972
GourmetContact sales team
  1. per location/per month
Additional Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison