What users are saying about
11 Ratings
279 Ratings
11 Ratings
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Score 8.7 out of 101
279 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

Brightpearl

If you run a Multi-Channel business then BrightPearl is an absolute no brainer. It will save you hours and hours of time.
It is well suited in any small to mid size business scenario.
James Ewens profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
Brightpearl
API for custom integration
Acumatica 5.0
7.0
Brightpearl

Security

Acumatica 5.0
7.0
Brightpearl
Role-based user permissions
Acumatica 5.0
7.0
Brightpearl

Reporting & Analytics

Acumatica 5.0
6.7
Brightpearl
Dashboards
Acumatica 5.0
4.0
Brightpearl
Standard reports
Acumatica 5.0
7.0
Brightpearl
Custom reports
Acumatica 5.0
9.0
Brightpearl

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
Brightpearl
Accounts payable
Acumatica 5.0
10.0
Brightpearl
Accounts receivable
Acumatica 5.0
8.0
Brightpearl
Global Financial Support
Acumatica 5.0
5.0
Brightpearl
Intercompany Accounting
Acumatica 5.0
9.0
Brightpearl
Journals and Reconciliations
Acumatica 5.0
10.0
Brightpearl
Standardized Processes
Acumatica 5.0
8.0
Brightpearl

Inventory Management

Acumatica 5.0
8.5
Brightpearl
Inventory tracking
Acumatica 5.0
9.0
Brightpearl
Location management
Acumatica 5.0
8.0
Brightpearl

Order Management

Acumatica 5.0
9.3
Brightpearl
Pricing
Acumatica 5.0
10.0
Brightpearl
Order entry
Acumatica 5.0
9.0
Brightpearl
Cost of goods sold
Acumatica 5.0
8.0
Brightpearl
End-to-end order visibility
Acumatica 5.0
10.0
Brightpearl

Subledger and Financial Process

Acumatica 5.0
6.8
Brightpearl
Automated Invoice Processing
Acumatica 5.0
7.0
Brightpearl
Customer Collections
Acumatica 5.0
7.0
Brightpearl
Cash Management
Acumatica 5.0
7.0
Brightpearl
Period Close
Acumatica 5.0
6.0
Brightpearl

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Amazing Warehouse and Dispatch process.
  • Easy to use and quick to master.
  • Simple Staff Management.
  • Accurate reporting and at-a-glance PnL.
James Ewens profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Inventory management.
  • Purchasing.
  • Filtering for orders.
Daniel Ewers profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
Brightpearl8.2
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Chris Metropulos profile photo

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

No score
No answers yet
No answers on this topic
Brightpearl7.5
Based on 133 answers
The few times I have spoken with the Brightpearl support team they were very helpful and very quick to answer any of the questions I had. They worked quickly and efficiently to solve any of our problems to get us back to working, generating new sales and moving product out the door.
Daniel Ewers profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.5
Based on 104 answers
I feel we were mostly thrown into the deep water without receiving enough training on the system.The training we received was done prior to us having use of the system so was not very useful.We were given a deadline for questions and then were on our own to figure out things we needed.
Anat Reshef profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
Brightpearl was the only online package that integrated with its different functions well and that had the core requirements of SKU management, CRM, order processing and accounting all on an easy to understand clear format.
Robert Cooke profile photo

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.6
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • Brightpearl's accounting functions are really helpful and have made our bookkeeping much faster.
Palma Tiberi profile photo

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acumatica 5.0 Editions & Modules
Acumatica 5.0
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details