What users are saying about

Acumatica 5.0

10 Ratings

Brightpearl

280 Ratings

Acumatica 5.0

10 Ratings
Score 8.5 out of 101

Brightpearl

280 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

Brightpearl

Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
Joel Graham profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
Brightpearl
API for custom integration
Acumatica 5.0
7.0
Brightpearl

Security

Acumatica 5.0
7.0
Brightpearl
Role-based user permissions
Acumatica 5.0
7.0
Brightpearl

Reporting & Analytics

Acumatica 5.0
6.7
Brightpearl
Dashboards
Acumatica 5.0
4.0
Brightpearl
Standard reports
Acumatica 5.0
7.0
Brightpearl
Custom reports
Acumatica 5.0
9.0
Brightpearl

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
Brightpearl
Accounts payable
Acumatica 5.0
10.0
Brightpearl
Accounts receivable
Acumatica 5.0
8.0
Brightpearl
Global Financial Support
Acumatica 5.0
5.0
Brightpearl
Intercompany Accounting
Acumatica 5.0
9.0
Brightpearl
Journals and Reconciliations
Acumatica 5.0
10.0
Brightpearl
Standardized Processes
Acumatica 5.0
8.0
Brightpearl

Inventory Management

Acumatica 5.0
8.5
Brightpearl
Inventory tracking
Acumatica 5.0
9.0
Brightpearl
Location management
Acumatica 5.0
8.0
Brightpearl

Order Management

Acumatica 5.0
9.3
Brightpearl
Pricing
Acumatica 5.0
10.0
Brightpearl
Order entry
Acumatica 5.0
9.0
Brightpearl
Cost of goods sold
Acumatica 5.0
8.0
Brightpearl
End-to-end order visibility
Acumatica 5.0
10.0
Brightpearl

Subledger and Financial Process

Acumatica 5.0
6.8
Brightpearl
Automated Invoice Processing
Acumatica 5.0
7.0
Brightpearl
Customer Collections
Acumatica 5.0
7.0
Brightpearl
Cash Management
Acumatica 5.0
7.0
Brightpearl
Period Close
Acumatica 5.0
6.0
Brightpearl

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Organizing Client Information.
  • Key component to a successful marketing campaign
  • Simplify the order process
Daniel Ewers profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Transfers - Brightpearl is aware of this limitation and is working on it for its next release. The process is extra long, requiring unnecessary steps.
  • Bundles - We sell products in multiple package sizes, and anything requiring bundling needs too much physical work. Allocation, transfers, and reporting needs to be automated.
  • Search - The search function requires exact spelling and there is no universal search. You need to decide what you are searching for (e.g. products, customers, sales, vendors etc.) before searching. Additionally, it isn't easy to search for an option value within a product when making bundles or transfers. You must search for the parent item and then look around until your item is found.
  • Sale Creation - to make a sale from scratch takes a lot of time and effort. It is better for recording sales than making them.
Izzy Raskin profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
Brightpearl8.2
Based on 12 answers
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
Chris Metropulos profile photo

Usability

No score
No answers yet
No answers on this topic
Brightpearl7.4
Based on 6 answers
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
Dan Thomas profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Brightpearl10.0
Based on 1 answer
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
Dan Thomas profile photo

Performance

No score
No answers yet
No answers on this topic
Brightpearl9.0
Based on 1 answer
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
Dan Thomas profile photo

Support

No score
No answers yet
No answers on this topic
Brightpearl7.5
Based on 134 answers
We pay for the ability to call customer service when needed, and it's the best money we can spend. Each agent (and I know them all by voice at this point) is patient, competent, asks good questions, and instructs me on the fix or takes care of it themself
Izzy Raskin profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Brightpearl1.0
Based on 1 answer
No in house training was given.
Dan Thomas profile photo

Online Training

No score
No answers yet
No answers on this topic
Brightpearl7.0
Based on 1 answer
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
Dan Thomas profile photo

Implementation

No score
No answers yet
No answers on this topic
Brightpearl6.5
Based on 105 answers
I wasn't central to the implementation, but was integral to the data component. There is a pretty steep learning curve to the software, and it takes a while until it becomes second nature. Once it does, it becomes invaluable. We were given an implementation specialist who was there for the whole process, and that was necessary. Getting our products properly uploaded took a lot of background work, but not very much effort once it was formatted and consolidated properly. I can't speak for the initial set up of banking, warehouses, channels, or software connections, but maintaining and adding to them is very easy.
Izzy Raskin profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
We looked at various programs. Some were too big/costly and scary looking to use. Some seemed too simple and not potentially able to do more if things got busy. Brightpearl seemed like good value for money for what it can do and offer versus other systems, as well as being able to work on Macs and PCs. It had lots of intelligent features which seemed just made for our type of business. Not all programs had these features all in one package, plus its ability to link and integrate made it a no-brainer.
Jackie Piper profile photo

Scalability

No score
No answers yet
No answers on this topic
Brightpearl6.4
Based on 5 answers
Brightpearl works fairly well under high stress conditions, we can have multiple people using the system at once in several different ways and this allows us to complete all of the running of the business smoothly. Sales can be put into the system while the despatch team prepares the goods to be sent out, and the accountants check and process payments while management sees to ordering in new stock swiftly.
Dan Thomas profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • We couldn't run our business without it (or something similar)!
Russ Mellor profile photo

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acumatica 5.0 Editions & Modules
Acumatica 5.0
Additional Pricing Details

Brightpearl

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Brightpearl Editions & Modules
Brightpearl
Edition
Entry
$3751
Growth
$6002
High Growth
$1,0003
1. Up to 1,000 orders per month
2. Up to 5,000 orders per month
3. Up to 25,000 orders per month
Additional Pricing Details