What users are saying about
Adobe Acrobat Sign
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
413 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 413 reviews and ratings
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 101 reviews and ratings
Attribute Ratings
- Adobe Acrobat Sign is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- HelloSign is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend

8.4
Adobe Acrobat Sign
84%
190 Ratings
6.2
HelloSign
62%
48 Ratings
Likelihood to Renew

9.8
Adobe Acrobat Sign
98%
28 Ratings
10.0
HelloSign
100%
2 Ratings
Usability

8.4
Adobe Acrobat Sign
84%
156 Ratings
HelloSign
N/A
0 Ratings
Availability

10.0
Adobe Acrobat Sign
100%
7 Ratings
HelloSign
N/A
0 Ratings
Performance

10.0
Adobe Acrobat Sign
100%
5 Ratings
HelloSign
N/A
0 Ratings
Support Rating

7.9
Adobe Acrobat Sign
79%
168 Ratings
5.8
HelloSign
58%
29 Ratings
Online Training

8.0
Adobe Acrobat Sign
80%
1 Rating
HelloSign
N/A
0 Ratings
Implementation Rating

10.0
Adobe Acrobat Sign
100%
11 Ratings
HelloSign
N/A
0 Ratings
Product Scalability

10.0
Adobe Acrobat Sign
100%
2 Ratings
HelloSign
N/A
0 Ratings
Likelihood to Recommend
Adobe Acrobat Sign
Adobe Acrobat Sign has been a great tool during Covid. We have been able to provide remote services to our clients. It's been especially convenient for clients that live far away from our office. Remote notarization has since ended in Georgia, so that creates a problem for documents that need to be signed AND notarized, but we are still able to utilize Adobe Acrobat Sign for documents that just need a signature.
Family Law Paralegal
Vayman & Teitelbaum, P.C.Legal Services, 11-50 employees
HelloSign
Of course, Hellosign is primarily for signing contractual documents either within our organisation or with persons we liaise with outside the walls of my organisation. While it was adopted for the purpose of speed and convenience , it does a good job in terms of helping to verify the identity of signees we share documents with , and very importantly , ensuring that whatever agreement signed using the Hellosign infrastructure, is legally binding.
Senior Human Resources Specialist
Vinted / KleiderkreiselRetail, 201-500 employees
Pros
Adobe Acrobat Sign
- Easy-to-use! Customer's don't need accounts or to register to sign a document.
- Salesforce Integration! The Salesforce plugin is a huge win for our company. It allows our SF admins to control the settings and easily apply templates and settings so our users can send for eSignature with one click.

Verified User
Director in Information Technology
Public Relations & Communications Company, 1001-5000 employeesHelloSign
- Add custom lines for signature/text fields within an order form
- Email notifications to signers and senders - with copy of the current document and what steps are left
- Integration with Salesforce for saving order form/signed contracts
- Clear and easy identifiers for signature lines

Verified User
Professional in Customer Service
Internet Company, 51-200 employeesCons
Adobe Acrobat Sign
- I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
- I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
Owner/managing attorney
Metz Law Firm PLLCLaw Practice, 1-10 employees
HelloSign
- I wish you could customize the sender address. I always send the HelloSign sender info in advance to prospects to whitelist before I send the contracts. I'm always worried that the emails will get caught in spam filters -- hasn't happened yet. It would be nice if I could set up some sort of email relay.
- It would be nice to be able to set up folders to organize documents in HelloSign. My workaround is to store and organize the final signed documents elsewhere.
CEO
MMODERN MARKETING LTD.Professional Training & Coaching, 11-50 employees
Pricing Details
Adobe Acrobat Sign
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
34.99
Starting Price
$14.99 per month license
Adobe Acrobat Sign Editions & Modules
Edition
Acrobat Pro DC with advanced e-sign | $16.991 |
---|---|
Acrobat Standard DC for teams | $14.991 |
Acrobat Sign Solutions | Call 800-685-4192 for pricing |
- per month license
- none
Additional Pricing Details
—HelloSign
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
HelloSign Editions & Modules
Edition
Free | $0 |
---|---|
Essentials | $20 ($180)2 |
Business | $50 ($480)2 |
Enterprise | Custom3 |
- none
- per month (per year)
- Custom
Additional Pricing Details
—Likelihood to Renew
Adobe Acrobat Sign
Adobe Acrobat Sign 9.8
Based on 28 answers
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
HR Project Analyst
AAA CarolinasLeisure, Travel & Tourism, 1001-5000 employees
HelloSign
HelloSign 10.0
Based on 2 answers
It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us

Verified User
Strategist in Marketing
Information Services Company, 1-10 employeesUsability
Adobe Acrobat Sign
Adobe Acrobat Sign 8.4
Based on 156 answers
The usability of Adobe Sign is excellent. Firstly, the administrative backend is very user-friendly. It's quick to add sub-accounts to access the forms, it's easy to upload and edit forms for information needs, and the storage capacity is indefinite and easy to access to download or email documents. Secondly, the user side is very user-friendly. It interacts with any type of electronic/remote software and is easy to fill out documents that are uploaded. Finally, while sometimes the speeds can be slow and the service sometimes drops out, the stability is far better than other products that were tested.

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 51-200 employeesHelloSign
No score
No answers yet
No answers on this topic
Reliability and Availability
Adobe Acrobat Sign
Adobe Acrobat Sign 10.0
Based on 7 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this

Verified User
Analyst in Information Technology
Computer Software Company, 201-500 employeesHelloSign
No score
No answers yet
No answers on this topic
Performance
Adobe Acrobat Sign
Adobe Acrobat Sign 10.0
Based on 5 answers
Adobe sign is very fast. Pages load in real time. When we send/receive docs to/from our clients it only takes a matter of seconds. Once a client applies their signature it can be added to any field within one second. I am very pleased with the speed of adobe sign.
Paralegal/Supervisor
Summit ConversionsLegal Services, 11-50 employees
HelloSign
No score
No answers yet
No answers on this topic
Support Rating
Adobe Acrobat Sign
Adobe Acrobat Sign 7.9
Based on 168 answers
Whenever we have reached out to the AdobeSign team we have gotten a quick response and been able to schedule a call to get the issue resolved. Especially during the rollout process the AdobeSign team was great and went above and beyond to understand our situation and roll things out in a way that was easy for our end users and made sense for our organization.
Manager of Administrative Operations
Maternity Care CoalitionNon-profit Organization Management, 51-200 employees
HelloSign
HelloSign 5.8
Based on 29 answers
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.

Verified User
C-Level Executive in Finance and Accounting
Financial Services Company, 1-10 employeesOnline Training
Adobe Acrobat Sign
Adobe Acrobat Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
VP Technology
SpareFootInternet, 51-200 employees
HelloSign
No score
No answers yet
No answers on this topic
Implementation Rating
Adobe Acrobat Sign
Adobe Acrobat Sign 10.0
Based on 11 answers
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Business Services
Generational Equity, LLC.201-500 employees
HelloSign
No score
No answers yet
No answers on this topic
Alternatives Considered
Adobe Acrobat Sign
Even though we are happy with Adobe Sign, we gave HelloSign a try because their interface seems to have a fresher, more modern look, and we thought maybe it would have more features and a better mobile app than Adobe Sign. It turned out HelloSign had far less features than Adobe Sign, and we had become accustomed to the features that HelloSign was lacking.
Chief Executive Officer
Gladiator Excellence, LLCMarketing & Advertising, 1-10 employees
HelloSign
We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
Customer Service Manager
StaylistedMarketing and Advertising, 11-50 employees
Scalability
Adobe Acrobat Sign
Adobe Acrobat Sign 10.0
Based on 2 answers
Anytime I have needed to log into Adobe Sign it has been available. It is being used by all our departments (intake, case management, medical records) at all times of day/night. We share agreements and legal docs with one another with ease through adobe sign.
Paralegal/Supervisor
Summit ConversionsLegal Services, 11-50 employees
HelloSign
No score
No answers yet
No answers on this topic
Return on Investment
Adobe Acrobat Sign
- Adobe Sign positively impacted the turn around time of our service contracts.
- Adobe Sign seemless integration between InDesign, illustrator, Acrobat DC, and Adobe Sign is unparalled.
- Adobe Sign is not a good stand alone document signing app for private use due to the lack of integration with other non Adobe products or cost.
Supervisor Wellness & Enrichment
City of SpokaneGovernment Administration, 1001-5000 employees
HelloSign
- Speediness and ease of use is the greatest ROI I've received since signing up for HelloSign.
- By keeping things online from email to email with HelloSign, I haven't had to go buy a printer, ink cartridges, or paper in the past few years.
- Because I also don't use it often enough to obtain a paid plan, I've saved around $100/year in supplies, maintenance, et al.
Freelance Writer
Internet BrandsWriting and Editing, 1-10 employees