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Top Rated
519 Ratings

Adobe Analytics

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Top Rated
519 Ratings
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Score 7.8 out of 100
Top Rated
706 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Adobe Analytics

I think Adobe Analytics is well suited for small or large businesses with the brain power to understand how the platform works and then use it to its full extent. It is a powerful platform that can become costly. I would not recommend AA to people who are beginners or have a limited budget for analytics.
Liz Wade | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

We need to create/open reports every month. The manual way would be to download data manually from SAP BW and then paste in Excel to start formatting/cleaning. With SAP Analysis Office, we create a report once. Next month when we open it, we just need to change the time frame and refresh the data. It takes 5 mins to open and update data
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.7
Pixel Perfect reports
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.0
Customizable dashboards
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.4
Report Formatting Templates
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.8

Ad-hoc Reporting

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
Drill-down analysis
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.7
Formatting capabilities
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.5
Integration with R or other statistical packages
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.9
Report sharing and collaboration
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2

Report Output and Scheduling

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
Publish to Web
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.0
Publish to PDF
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Report Versioning
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.8
Report Delivery Scheduling
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Delivery to Remote Servers
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2

Data Discovery and Visualization

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.0
Location Analytics / Geographic Visualization
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
Predictive Analytics
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.5

Access Control and Security

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Multi-User Support (named login)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.0
Role-Based Security Model
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Single Sign-On (SSO)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
8.5

Mobile Capabilities

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.9
Responsive Design for Web Access
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.3
Dedicated iOS Application
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.6
Dedicated Android Application
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.1
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.7

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.1
REST API
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.8
Javascript API
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.3
iFrames
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.4
Java API
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
7.5
Themeable User Interface (UI)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.8
Customizable Platform (Open Source)
Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
6.7

Pros

Adobe Analytics

  • Next Page Flow reports provide a quick and easy way to see what path customers are taking on the website.
  • The flexibility that creating segments gives the user for analysis purposes is great. A lot of insights can be generated when different segments are compared.
  • The web interface allows for users to quickly pick up on how to use Adobe Analytics, which is a huge advantage over just pointing people to where the raw data can be found since middle management and executives shouldn't be spending time coding and trying to get the data into a visually useful format.
Albert Ihm | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • This software is easy to initially learn, and very powerful in producing reusable reports.
  • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
  • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
Anonymous | TrustRadius Reviewer

Cons

Adobe Analytics

  • No proper governance on all the dashboards, users creates dozens of dashboards and leave it on the server with 100s of versions.
  • Overall implementation is cumbersome and time-consuming.
  • Need proper tagging on all of your platforms as well as all hits and instances.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
  • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
  • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Analytics

Adobe Analytics 9.8
Based on 29 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
Natasha Watts | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.4
Based on 22 answers
The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
Robert Scrimshaw | TrustRadius Reviewer

Usability

Adobe Analytics

Adobe Analytics 10.0
Based on 10 answers
It has amazing functionalities but the usability is still far from friendly. You have to really want to use the tool to learn how it works and we've had several cases of people who are not as comfortable with data and reporting who just gave up using it because they can't understand how to.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.5
Based on 4 answers
From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Analytics

Adobe Analytics 9.0
Based on 5 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 1.0
Based on 3 answers
No answer on this topic is available.

Performance

Adobe Analytics

Adobe Analytics 8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Jonathon Frampton | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 7.2
Based on 8 answers
Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
Dariusz Zyskowski | TrustRadius Reviewer

Support Rating

Adobe Analytics

Adobe Analytics 6.5
Based on 23 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 7.5
Based on 6 answers
The overall support package is very good. The online knowledge base provides wealth of information including step by step details on how to resolve known issues on a per release basis. When required software and/or code is included as a download or cut and paste option. It is also highly recommended to have well trained personnel as your system administrators. Do not relay on support alone to resolve all of your issues
Anonymous | TrustRadius Reviewer

In-Person Training

Adobe Analytics

Adobe Analytics 3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.5
Based on 2 answers
Great training with hand-on labs.
Nathan Patrick Taylor | TrustRadius Reviewer

Online Training

Adobe Analytics

Adobe Analytics 8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.0
Based on 1 answer
SAP's training is excellent, though it is expensive.
Nathan Patrick Taylor | TrustRadius Reviewer

Implementation Rating

Adobe Analytics

Adobe Analytics 8.0
Based on 7 answers
It is a large effort to implement. Throwing a developer with zero experience with Adobe Analytics with no support is a REALLY BAD IDEA!!! Having experienced developers working as a team is crucial to a strong implementation. I say this because I have experienced both scenarios. I was the only developer on an implementation project and I had no experience with Adobe Analytics. As a result I made many architecturally bad decisions which lead to a rigid fragile implementation that eventually was scraped. It took some hard lessons to learn that Adobe Analytics was not as simple as their sales reps make it sound. Using the Adobe Dynamic Tag Manager made sequential implementations incredibly STRONG. Having a DTM to manage the code was a miracle and a life saver!!! If you plan on doing a big enterprise level implementation, please seriously consider using the Adobe Dynamic Tag Manager!!! it made code maintenance super slick and easy which is super important for a developer!!!
Vagner Polund | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.4
Based on 7 answers
Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
Priyanka Musale | TrustRadius Reviewer

Alternatives Considered

Adobe Analytics

Adobe Analytics runs a close 3 with Google Analytics and pales in comparison with Webtrends. I inherited management of Adobe, but if I had my choice I'd switch to Webtrends if not for their ease of SQL customization and their ability to easily create bitstream data without costly add-ons. When you work as an analyst, telling your boss that you need more money for software they've already purchased does not go over well. I could finagle it, but with so many key pieces relying on our web data, it's not worth it.
Nathan Collins | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
Michael Diaz-Suarez | TrustRadius Reviewer

Return on Investment

Adobe Analytics

  • Positive impact is that the analytics data provided by Adobe Analytics allowed my former company to have great awareness on the most current browser and touch device usage that people were using to access our sites.
  • Positive impact is that the analytics department was able to provide a great range of information on how to approach a marketing campaign or strategy by targeting certain demographics that appeared to be interested in certain parts or aspects of the site.
  • Positive impact was increased employee efficiency, since we had better access to how to support customers and users accessing the site.
Chris McCue | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • Business Objects allows me to pull data quickly when I am in a time crunch, for example, I was able to pull together a presentation for a last-minute board meeting to discuss financial objectives for the upcoming fiscal year
  • Business Objects data is used in identifying items that should be discontinued due to low sales volume or low margins
  • Business Objects data is used to analyze customer and brand performance and identify areas of success that can be translated to other customers, or areas that could be improved.
Carrie Brate | TrustRadius Reviewer

Pricing Details

Adobe Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP BusinessObjects Business Intelligence (BI) Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Analytics
8.1
SAP BusinessObjects Business Intelligence (BI) Platform
7.4

Likelihood to Renew

Adobe Analytics
9.8
SAP BusinessObjects Business Intelligence (BI) Platform
8.4

Usability

Adobe Analytics
10.0
SAP BusinessObjects Business Intelligence (BI) Platform
9.5

Reliability and Availability

Adobe Analytics
9.0
SAP BusinessObjects Business Intelligence (BI) Platform
1.0

Performance

Adobe Analytics
8.5
SAP BusinessObjects Business Intelligence (BI) Platform
7.2

Support Rating

Adobe Analytics
6.5
SAP BusinessObjects Business Intelligence (BI) Platform
7.5

In-Person Training

Adobe Analytics
3.6
SAP BusinessObjects Business Intelligence (BI) Platform
9.5

Online Training

Adobe Analytics
8.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.0

Implementation Rating

Adobe Analytics
8.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.4

Scalability

Adobe Analytics
SAP BusinessObjects Business Intelligence (BI) Platform
10.0

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