TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Marketing Cloud

    Score9.3 out of 10
    N/AAdobe Marketing Cloud is a suite of products including analytics, social, advertising, targeting and web experience management. It comprises foremost the popular integrated web content management and digital asset management (WCMS / DAM) solution Adobe Experience Manager, Adobe Campaign's cross-channel campaign management and marketing resource management capabilities (based on technology acquired with Neolane in 2013), the Adobe Audience Manager data management platform, analytics, and other…N/A

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    Adobe Marketing CloudAtlassian Jira
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Adobe Marketing CloudAtlassian Jira
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Higher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Adobe Marketing CloudAtlassian Jira
    Considered Both Products
    Adobe
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    138 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    121 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    136 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    71 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    91 Answers
    Features
    Adobe Marketing CloudAtlassian Jira
    Project Management
    Comparison of Project Management features of Adobe Marketing Cloud and Atlassian Jira
    Feature
    Adobe Marketing Cloud
    -
    Ratings
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Task Management00 Ratings8.765 Ratings
    Resource Management00 Ratings7.963 Ratings
    Gantt Charts00 Ratings7.149 Ratings
    Scheduling00 Ratings7.858 Ratings
    Workflow Automation00 Ratings7.861 Ratings
    Team Collaboration00 Ratings8.564 Ratings
    Support for Agile Methodology00 Ratings8.765 Ratings
    Support for Waterfall Methodology00 Ratings7.950 Ratings
    Document Management00 Ratings6.954 Ratings
    Email integration00 Ratings7.855 Ratings
    Mobile Access00 Ratings7.044 Ratings
    Timesheet Tracking00 Ratings7.744 Ratings
    Change request and Case Management00 Ratings8.149 Ratings
    Budget and Expense Management00 Ratings7.136 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Marketing Cloud and Atlassian Jira
    Feature
    Adobe Marketing Cloud
    -
    Ratings
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Quotes/estimates00 Ratings7.732 Ratings
    Invoicing00 Ratings8.125 Ratings
    Project & financial reporting00 Ratings7.436 Ratings
    Integration with accounting software00 Ratings7.427 Ratings
    Best Alternatives
    Adobe Marketing CloudAtlassian Jira
    Small Businesses
    monday marketer (discontinued)
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    Score9 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Marketing CloudAtlassian Jira
    Likelihood to Recommend
    8.0
    (14 ratings)
    8.3
    (254 ratings)
    Likelihood to Renew
    6.5
    (2 ratings)
    8.6
    (37 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (24 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Adobe Marketing CloudAtlassian Jira
    Likelihood to Recommend
    Adobe
    If you have a rather large budget and/or several clients to take advantage of the AMC, you would likely benefit from its all-in-one solutions. There are a myriad of excellent tools for digital marketing professionals to take advantage of within the suite, and creating a campaign becomes much more manageable for collaboration and execution through to reporting thanks to the suite's vertically integrated nature.
    Incentivized
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Pros
    Adobe
    • Content Analysis - Between the Pages report and the participation metrics which show what percentage of conversions a page was involved with, you get an excellent analysis of what content is important and effective, and what is not. With the ability to add up to ten metrics side by side, drill downs, and power tools like Ad Hoc Analysis, you will know exactly where you need better content.
    • Pathing - Adobe Analytics captures every single path of every single visit of every single visitor and puts it at your fingertips. There are tools to aggregate common paths so you find out how frequent they are, lots of good page flow reports, and tools to pick out specific paths that will keep you from being overwhelmed. This has been absolutely invaluable to us as we have learned about how our customers are using our sites and which paths are leading to exits rather than converions.
    • Customization - There are so many custom metrics and dimensions you can add and you can create segments based on all of them, along with the out of the box metrics and dimensions. You truly get an implementation that is specific to your company, your needs, your strategy, and your site.
    Incentivized
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Cons
    Adobe
    • Customer services could be improved for smaller clients. Adobe Marketing Cloud provides great support for most of its customers, however, it may not work well enough for smaller engagements.
    • Adobe could offer multiple price options based on the usage, which is missing at the moment.
    Incentivized
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Although a powerful tool, Google Analytics has been catching up in capabilities and is much simpler to use. As analytics move to the spotlight, more sections in a company want to have access to it. However, creating straightforward reports/dashboards and sharing them with different groups is not a strength of Adobe Marketing Cloud.
    Incentivized
    Read full review
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Usability
    Adobe
    No answers on this topic
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Performance
    Adobe
    No answers on this topic
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    I would say it is the leader in the industry and was easily the number one choice in two of the three places I have implemented a marketing automation platform. Hubspot is its closest competitor and ended up being the better choice for a membership association but the Adobe product can doo all the things and do them well. Just make sure you get all the discounts available before closing the deal.
    Incentivized
    Read full review
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • It has helped us track our ROI better and see costs versus revenue coming in directly from emails.
    • A/B testing is very helpful to ensure the best email is being chosen to get sent out.
    • Our deliverability has improved a lot.
    Incentivized
    Read full review
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    ScreenShots