What users are saying about
117 Ratings
52 Ratings
117 Ratings
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Score 8.3 out of 101
52 Ratings
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Score 9.2 out of 101

Likelihood to Recommend

Adobe Sign

To try out each of the different types of e-signing software out there and to go through the process themselves. It is important to look at the process through the client's point of view. Depending on your client base, if a particular software is difficult or confusing for you (as the one overseeing the process) then chances are it is even more confusing for those you are sending it to
Michael Young profile photo

HelloSign

HelloSign is well-suited for documents which can be mostly completed online, such as tax forms and voter registration, and you don't want to go to the trouble of printing them out and mailing them, especially if time is of the essence. All you need to do is save a signature to HelloSign, slap it on to the document, download it, and email it to the proper parties.
Cameron Aubernon profile photo

Pros

Adobe Sign

  • The product is simple to use but has the depth to cover a large variety of requirements.
  • It has greatly improved our client retention rate.
  • It has Improved our turnaround time for cases.
  • It is consistent and reliable, having used the system over the past 2 years, it is rare that we find it is unavailable for use.
  • It gives us and our client's options, rather than having to rely on the postal services to get our agreements signed.
Scott Evans profile photo

HelloSign

  • The absolute best part is being able to use a signature that you scanned with your phone, then upload to your account.
  • The second best is being able to resize your perfect signature, especially when the signature line is super-short.
  • And of course, if you don't have a lot of things to sign, the free pages per month is pretty good to have.
Cameron Aubernon profile photo

Cons

Adobe Sign

  • NEED AN ANDROID APP!
  • Text wrapping function on the forms so that wording does not go off the contract
Jason Kwicien profile photo

HelloSign

  • I would like to have more free pages per month to sign. Ten would be great. I don't use HelloSign a lot, so I can't justify paying for a monthly plan.
  • The date entry is a bit touchy; something should be done to make it less so.
  • Since I sign in with my Google account, the login page sometimes won't let me sign in with said account. Not sure what the bug is there, but it needs to be squashed.
Cameron Aubernon profile photo

Likelihood to Renew

Adobe Sign

Adobe Sign 10.0
Based on 24 answers
Disclaimer: I am no longer employed by the company where I used and administrated EchoSign but it is my assumption that they continue to use it today because of the great feedback and ROI they received while I was there.
Aaron DeRan profile photo

HelloSign

HelloSign 10.0
Based on 2 answers
It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us
No photo available

Usability

Adobe Sign

Adobe Sign 9.2
Based on 8 answers
EchoSign is extremely easy to use through the entire signature cycle, from sending to signing to administration with a very guided approach. The only way this could be more usable is if it auto-detected the fields but you can get there for the end users by using smart tags in just one extra admin step
No photo available

HelloSign

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign

Adobe Sign 8.4
Based on 3 answers
Even though have had a couple of incidents they have recovered quickly.

Scheduling maintenance at EOQ is ridiculous
No photo available

HelloSign

No score
No answers yet
No answers on this topic

Performance

Adobe Sign

Adobe Sign 8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available

HelloSign

No score
No answers yet
No answers on this topic

Support

Adobe Sign

Adobe Sign 8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo

HelloSign

No score
No answers yet
No answers on this topic

Online Training

Adobe Sign

Adobe Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo

HelloSign

No score
No answers yet
No answers on this topic

Implementation

Adobe Sign

Adobe Sign 8.0
Based on 5 answers
Our IT team implemented and the implementation was fine. The only lesson learned is that the integration with Salesforce.com is great, but if you use the product for something other than sales orders (e.g. timesheets, client correspondence etc.), you need to plan with that in mind. They have a very good web based interface for that
No photo available

HelloSign

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign

I used them because I had previous positive experiences with them, but now that I am at Cali Bamboo I am looking to move away from them to a company like DocuSign because they have the same features and functionality but more flexible pricing and better reps.
Alexandra Gerritsen, MBA profile photo

HelloSign

We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
Sarah Nelson profile photo

Return on Investment

Adobe Sign

  • Ease of use has been great for us to get customers to sign documents, and it has helped us grow in that area
Alexandra Gerritsen, MBA profile photo

HelloSign

  • Using HelloSign means I don't have to give much thought to getting an e-signature from my clients. It requires a minimal amount of my time and doesn't introduce any stress.
Brandon Zell profile photo

Pricing Details

Adobe Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HelloSign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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