What users are saying about
106 Ratings

HelloSign

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50 Ratings
106 Ratings
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Score 7.9 out of 101

HelloSign

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50 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

HelloSign

HelloSign is appropriate for all business processes that involves putting a signature on documents. It is, however, not legally binding in some developing countries where we have tried using HelloSign.
Adaeze Ojeifo profile photo

Pros

  • Incredibly easy to upload routine documents stored in account library or upload a brand new, customized document.
  • Website provides clear instructions for reader use. Also very easy to guide new users through signing documents.
  • EchoSign provides a signature audit summary that allows the tracking of signature progression. A very useful tool in proving signature email address, IP address and date/time stamp.
  • Website also provides opportunity to send reminders to document recipients to sign if they have not done so by a specific timeline.
  • Provides return receipt to the signer of the document once completed.
Alaina Jones profile photo
  • Integration with Gmail.
  • Fast.
  • Flexible.
Linda Day Harrison, Connecting Commercial Real Estate profile photo

Cons

  • I do a lot of widgets within EchoSign and as far as I can tell there is no way to go back and edit the document if a change needs to be made without being required to redo the whole widget. Unlike uploading a document and having the capability of editing it once it is saved, widgets are a one time save and hope it is 100% correct. This gets particularly annoying when I am turning a 20 page document with lots of required and non required fields into a widget, one mistake means redoing the whole thing.
  • It seems there would be an easier process for archiving documents. A one or two click process would be nice and much easier for people I train to remember and grasp.
  • It may be due to my skill level but seems having more than one signer where one is optional gets a little tedious and difficult when it spans a large number of documents.
Michael Young profile photo
  • The trial version is limited to just 3 users at a time.
  • Sometimes emails sent with documents attached end up in the spam folder.
  • The stray clicks on the mouse end with incorrect placements of signatures in the document.
Prikshit Sood profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
The effectiveness of an individual link for every deal we market has provided us with the ease and efficiency of improved quality control and client satisfaction. Although there are items we would like to see worked on, such as multi-signing, multi-recipients, and maintenance, we are extremely satisfied with the quality and service Echosign has provided to us. Gold star!
Jessie Mead profile photo
HelloSign10.0
Based on 1 answer
No answer on this topic is available.

Usability

Adobe Sign9.2
Based on 8 answers
It has a lot of great features but some things are not clear on how to set up and printing signed forms once completed is time consuming.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Sign8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign and DocuSign are very similar in use; however, in comparison, the navigation of the Adobe app and integration are much easier for marketing and design professionals because it is still very close to the format and structure of other Adobe products. Industry standard is the ADOBE PDF Acrobat platform and Creative Suite platforms, both by Adobe. Adding Adobe Sign creates a much stronger ecosystem of products and an easier one for users that are already comfortable with Adobe applications.
Christopher Power profile photo
Casey Armstrong profile photo

Return on Investment

  • We are a M&A firm and need every buyer to sign a document in order to see our deals. With over 400 deals on the market, this is a LOT of documents to be signed for viewing. Echosign has had an extremely positive impact on making this system more efficient. Every deal has a respective link with its Confidentiality Agreement and is able to be sent out, signed, returned to the respective director, and attached back into our CRM. Amazing.
  • Employee efficiency has also drastically increased. A 250 person company spread around the nation formerly relying on email, scanning, and faxes has now transitioned into a more technologically advanced (though still far from it) company relying on the signature of a link. Our leader boards also push directors to use this system.
  • Customer Service has also been positively impacted. We have a cc of every document come to a standardized inbox for monitoring. Any time a client or buyer calls questioning why they haven't received a response, we are able to look in that inbox to verify whether something was actually signed or not. We've gained a tighter reign on quality control and it definitely shows in our customer satisfaction.
Jessie Mead profile photo
  • Saves time
  • Get contracts executed faster
Casey Armstrong profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HelloSign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details