Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.2 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Sococo
Score 10.0 out of 10
N/A
Sococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.
$14.99
per month per seat
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Adobe WorkfrontSococoZoom Workplace
Editions & Modules
No answers on this topic
Sococo
$14.99 or $13.99 if paid annually
per month per seat
Sococo Unlimited
$24.99
per month per seat
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Adobe WorkfrontSococoZoom Workplace
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsSococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.Discount available for annual billing.
More Pricing Information
Community Pulse
Adobe WorkfrontSococoZoom Workplace
Features
Adobe WorkfrontSococoZoom Workplace
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.3
418 Ratings
6% below category average
Sococo
4.7
3 Ratings
49% below category average
Zoom Workplace
-
Ratings
Task Management8.6417 Ratings5.01 Ratings00 Ratings
Resource Management7.4375 Ratings00 Ratings00 Ratings
Gantt Charts6.5330 Ratings00 Ratings00 Ratings
Scheduling8.0369 Ratings5.01 Ratings00 Ratings
Workflow Automation7.6376 Ratings4.01 Ratings00 Ratings
Team Collaboration8.1399 Ratings00 Ratings00 Ratings
Support for Agile Methodology6.8271 Ratings00 Ratings00 Ratings
Support for Waterfall Methodology7.3279 Ratings00 Ratings00 Ratings
Document Management7.4377 Ratings00 Ratings00 Ratings
Email integration7.3319 Ratings00 Ratings00 Ratings
Mobile Access5.8309 Ratings3.03 Ratings00 Ratings
Timesheet Tracking7.7295 Ratings00 Ratings00 Ratings
Change request and Case Management7.3297 Ratings00 Ratings00 Ratings
Budget and Expense Management7.0255 Ratings00 Ratings00 Ratings
Search00 Ratings3.02 Ratings00 Ratings
Visual planning tools00 Ratings8.01 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.3
240 Ratings
21% below category average
Sococo
-
Ratings
Zoom Workplace
-
Ratings
Quotes/estimates6.5133 Ratings00 Ratings00 Ratings
Invoicing6.1115 Ratings00 Ratings00 Ratings
Project & financial reporting6.6230 Ratings00 Ratings00 Ratings
Integration with accounting software5.8103 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
5.3
5 Ratings
41% below category average
Zoom Workplace
-
Ratings
Chat00 Ratings5.05 Ratings00 Ratings
Notifications00 Ratings5.05 Ratings00 Ratings
Discussions00 Ratings6.03 Ratings00 Ratings
Internal knowledgebase00 Ratings5.02 Ratings00 Ratings
Integrates with GoToMeeting00 Ratings5.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings7.01 Ratings00 Ratings
Integrates with Outlook00 Ratings4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
4.6
2 Ratings
54% below category average
Zoom Workplace
-
Ratings
Versioning00 Ratings6.01 Ratings00 Ratings
Video files00 Ratings3.01 Ratings00 Ratings
Audio files00 Ratings3.01 Ratings00 Ratings
Document collaboration00 Ratings3.01 Ratings00 Ratings
Access control00 Ratings5.01 Ratings00 Ratings
Advanced security features00 Ratings6.01 Ratings00 Ratings
Integrates with Google Drive00 Ratings5.01 Ratings00 Ratings
Device sync00 Ratings6.02 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.4
1003 Ratings
1% above category average
High quality audio00 Ratings00 Ratings8.7995 Ratings
High quality video00 Ratings00 Ratings8.8995 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.6
1003 Ratings
2% above category average
Desktop sharing00 Ratings00 Ratings9.31002 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.6
1009 Ratings
3% above category average
Calendar integration00 Ratings00 Ratings8.8921 Ratings
Meeting initiation00 Ratings00 Ratings9.0983 Ratings
Record meetings / events00 Ratings00 Ratings9.1958 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.4
872 Ratings
3% above category average
Live chat00 Ratings00 Ratings9.0854 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.8
862 Ratings
12% above category average
User authentication00 Ratings00 Ratings8.8756 Ratings
Participant roles & permissions00 Ratings00 Ratings8.6827 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
7.9
235 Ratings
5% below category average
Hosted PBX00 Ratings00 Ratings7.9113 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.6139 Ratings
Directory of employee names00 Ratings00 Ratings8.2218 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.0
264 Ratings
5% below category average
Answering rules00 Ratings00 Ratings8.4192 Ratings
Call recording00 Ratings00 Ratings8.6241 Ratings
Call park00 Ratings00 Ratings7.6149 Ratings
Call screening00 Ratings00 Ratings7.8167 Ratings
Message alerts00 Ratings00 Ratings8.0210 Ratings
Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
Voicemail Transcription00 Ratings00 Ratings7.6184 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.7
292 Ratings
1% above category average
Mobile app for iOS00 Ratings00 Ratings8.6258 Ratings
Mobile app for Android00 Ratings00 Ratings8.8178 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Adobe Workfront
-
Ratings
Sococo
-
Ratings
Zoom Workplace
8.5
249 Ratings
3% above category average
Centralized communications management00 Ratings00 Ratings8.7200 Ratings
Team messaging00 Ratings00 Ratings8.6216 Ratings
Team document sharing00 Ratings00 Ratings8.4193 Ratings
Call and meeting analytics00 Ratings00 Ratings8.4202 Ratings
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Adobe WorkfrontSococoZoom Workplace
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Stackby
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Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
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Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
InEight
InEight
Score 8.4 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
InEight
InEight
Score 8.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
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User Ratings
Adobe WorkfrontSococoZoom Workplace
Likelihood to Recommend
8.3
(380 ratings)
1.0
(5 ratings)
8.8
(1019 ratings)
Likelihood to Renew
6.0
(61 ratings)
-
(0 ratings)
7.7
(25 ratings)
Usability
6.4
(19 ratings)
7.0
(1 ratings)
8.8
(45 ratings)
Availability
9.1
(9 ratings)
-
(0 ratings)
9.1
(2 ratings)
Performance
9.1
(4 ratings)
-
(0 ratings)
9.0
(3 ratings)
Support Rating
10.0
(12 ratings)
6.0
(1 ratings)
6.1
(46 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
9.1
(1 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
8.3
(10 ratings)
-
(0 ratings)
6.3
(11 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Adobe WorkfrontSococoZoom Workplace
Likelihood to Recommend
Adobe
It works super well for creative brief intake and brand reviews. It took us more time than I'm willing to admit to get it all set up, but for our limited use case, it's working very well now. I'm not sure where it wouldn't be a good fit, honestly. As a newer user, it's still something I'm getting to know and learn.
Read full review
Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review
Zoom
Zoom Workplace is ideal for any business looking for a communication/collaboration solution. This is more so for businesses with a hybrid workforce. It makes holding virtual meetings and collaboration sessions easy, and teams can participate seamlessly thanks to features such as Zoom Whiteboard, Zoom Teams chat, and Zoom Phone, among others. In a nutshell, Zoom Workplace makes teamwork and productivity easy.
Read full review
Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
Social Communications Company
  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Adobe
  • Provide additional free training demonstrations
  • Allow more customization for hide unused tools
  • Allow nonusers to add requests, our organization has no need to add all 10,000+ team members to Adobe Workfront, but would like them to be able to send requests to our team
Read full review
Social Communications Company
  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
Read full review
Social Communications Company
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
Read full review
Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review
Social Communications Company
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
Read full review
Social Communications Company
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
Read full review
Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
Read full review
Social Communications Company
No answers on this topic
Zoom
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Read full review
Social Communications Company
No answers on this topic
Zoom
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Read full review
Social Communications Company
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Adobe
Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.
Read full review
Social Communications Company
I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Read full review
Social Communications Company
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Read full review
Social Communications Company
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Adobe
No answers on this topic
Social Communications Company
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Adobe
  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
Read full review
Social Communications Company
  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Read full review
Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
Read full review
ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.