What users are saying about

ADP RUN<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
170 Ratings

Netchex

2 Ratings

ADP RUN<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
170 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Netchex

2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

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Likelihood to Recommend

ADP RUN

ADP RUN seems to be very well suited towards smaller businesses. The site is simple to use and has plenty of features for handling payroll and basic HR functions. I think the system would be a bit cumbersome to use with a larger number of employees (25+), unless you opted to use their time and attendance program.
Robert Simeral profile photo

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Netchex
Pay calculation
ADP RUN
9.3
Netchex
Support for external payroll vendors
ADP RUN
6.8
Netchex
Benefit plan administration
ADP RUN
7.9
Netchex
Direct deposit files
ADP RUN
9.3
Netchex
Salary revision and increment management
ADP RUN
9.1
Netchex
Reimbursement management
ADP RUN
9.1
Netchex

Pros

  • Easy to modify employee information, wages and deductions
  • Has built in calculators for taxes and deductions which is super helpful
  • From start to finish, it only take a few clicks and my payroll is processed and complete.
  • The bundled reporting works awesome for us, but it has a wealth of reporting options and they are also easy to use.
Laura Virtue profile photo
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP profile photo

Cons

  • Do not have any complaints yet
Eric Torres profile photo
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo
Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Return on Investment

  • Before using RUN, I had to bring in someone to help with our old payroll system. Now, I am fully confident in doing it myself and no longer have to bring in outside help, which saves us money in the end.
  • It has helped us establish a company handbook and other resources for new hires and even current employees that may not have received any information upon being hired.
Monica Morando profile photo
  • Netchex has allowed us to save on the cost of printing, stuffing and mailing/delivering employee check stubs each week. Each employee has 24/7 access to their paycheck history at their fingertips.
Karen Stuart, CSP profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Netchex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details