The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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PeopleGuru™
Score 7.4 out of 10
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PeopleGuru is a
cloud-based Human Capital Management solution designed for mid-market
organizations. From recruitment to retirement, PeopleGuru HCM manages the
entire employee life cycle. PeopleGuru's single platform, single database, solution
includes: HR, Payroll, Benefits Management, Onboarding, Recruiting, Reporting
and Analytics, ACA Management, Salary Administration, Performance Management,
and Social Collaboration Tools. In addition to PeopleGuru's next generation
technology, PeopleGuru…
RUN Powered by ADP® is well suited for providing year-end reports needed by our CPA for year-end and tax reporting purposes. Reports are easy to find and easy to export. RUN Powered by ADP® is well suited for finding earnings information when assessing budgeting information for the company as it relates to salaries, benefits, etc...
I'd say PeopleGuru is well suited for most businesses -- a more significant (200+ employees) company may want to use something with a sleeker design. This provider is willing to work with cannabis businesses, which is unusual for payroll providers now.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
The customer service is great for the most part. There are a few issues with tax filings but overall I am pleased with the customer service provided by PeopleGuru.
The implementation process was cumbersome and stressful. It took an extremely long time to complete this process. We had to learn a lot on the fly because this was the first implementation for all of us. The process would have been a lot easier if there was a third party that could assist with a lot of the work required to transfer and verify data.
Customer service was my biggest reason for moving, plus integrating our 401k with ADP. There are features on Paychex that I missed initially but have learned to navigate around and do not notice it as much now. We have only been on since January 1, 2025.
PeopleGuru is better than other cannabis-friendly payroll systems, like CheckWriters or MyPaperlessOffice (companies so small they were not available in your dropdown). It is not as good as bigger companies that are not cannabis-friendly, like ADP or Paylocity. ADP is super expensive but given the choice I would be with Paylocity over PeopleGuru.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
When we were a Wholesale account we tried to bring every client over to RUN Powered by ADP® payroll which added directly to our bottom line.
When we moved to a different payroll provider they were so bad at most things payroll and cost us money which had us coming back to RUN Powered by ADP®'s trusted platform bringing all of our clients with us.
When we decided to discontinue the payroll portion of our business which had nothing to do with RUN Powered by ADP®. ADP still paid us a small commission for all of our clients that transitioned from wholesale to retail. That is unheard of for other payroll platforms.
