The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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QuickBooks Desktop Enterprise
Score 7.9 out of 10
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QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
We decided to go with RUN Powered by ADP® as they seemed to be the most price conscious with the most up-to-date compliance in the field. Often the competitors cost more for individual services or wanted us to buy a much larger bundle of products than we needed.
Based on our experience, RUN Powered by ADP® was selected by our small business because our owner was seeking a robust, all-in-one payroll and HR solution that scales with our growth. It allowed us to move away from manual spreadsheets and our less sophisticated payroll …
Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance. I switched from another provider for three reasons: 1. Cost, 2. Less aggressive add-on sales …
I have none of ADP and their stellar reputation with different companies for years and have utilized their services as an employee and now as a business owner.
We were not able to keep a PEO for business purposes and had to change. Since we were with ADP totalSource, sales offered RUN Powered by ADP® but we probably would have been better off with a whole different product/brand. RUN Powered by ADP® associates promised ease and smooth …
We switched from Quickbooks Online Payroll to ADP. The interface and look of QBO was better than ADP, but the service and understanding of how errors affect our staff and our firm with regard to tax implications is FAR greater with ADP. QBO took over 8 months and more than 3 …
I moved from Paychex to ADP due to 1: an excellent sales rep. 2: Lower cost 3: easier platform 4: more knowledgeable customer service 5: better mobile app
I selected RUN Powered by ADP® based on recommendations from other nonprofit executives. RUN made the process relatively easy. We are new to having to run payroll, so did not move from (and cannot compare RUN to) any other platform.
We have a great relationship with ADP for other clients. It was kind of a no brainer to switch to them. Big difference with customer support and ease of use.
The last product we had, my boss/husband was calling in the payroll amounts. When I took over I knew that was not going to work. I needed to see and quickly enter the information and just be able to push a button to get the payroll processed. There is no waiting for a call back …
Management selected RUN Powered by ADP before my employment but I am thrilled with the product, it's flexibility and ease. I feel like ADP has though of every question for something I need or want and has it in place.
This is the software my firm decided to use, I did not have a say on what was selected, but it seems like the most up to date software on the market right now.
RUN Powered by ADP® is stronger than QuickBooks Online for payroll and HR because it offers advanced HR tools (job postings, compliance support, employee handbooks), friendly, extended hours live support, and integration with numerous platforms. QuickBooks focuses mainly on …
We had a different payroll provider that was also our CPA firm. It was a nightmare. They were not easy to work with. It cost more money than ADP. there were incorrect payroll calculations. Some employees didn't get the right pay. I love ADP's customer service.
Switched because ADP reached out to me, and they had a better pricing option, along with the integrated PTO tracking. I had MUCH higher hopes for the "flawless" transition, which has demanded way too much of my time to discover and fix the issues (which is still ongoing). So I …
We love QuickBooks Time due to the seamless time entry of field technicians from the app to timesheets in QuickBooks Desktop Enterprise. It streamlined our time entry process by at least an hour each week.
Quick Books Desktop Enterprise as it's pros and cons. Pro's is that is much more user friendly and intuitive to learn than other products. It does much better to revise or adjust retroactively to prior period when coding issues or even allocations issues are discovered …
Sage Intacct would be the best, but the cost is prohibative of clients. QuickBooks Desktop Enterprise is used more as it is syncs outside systems better.
QuickBooks seems to be more focused on the accounting side of the business than FreshBooks. I've also tried Peachtree software. Peachtree seemed more restrictive. The user had to adapt their procedures to the methods of the software rather than the reverse. I tried …
It's a great compliment to these tools and works in conjunction to provide an end to end solution to run a consulting/project based business where there is a lot of volume and billable labor hours to track and maintain margin on.
Thomson Reuters CS Professional Suite is a very good alternative to QuickBooks Desktop Enterprise. It is installed and web-based at the same time, taking a load off the server computing power. I think it also is very much more user friendly. As mentioned, QuickBooks Desktop …
There were instances that clients do provide their books with using Xero and QuickBooks Desktop Enterprise. When we export data from each other, they do compliment with the data and it's not far from analyzing each of them to see any difference from each sheets. You may need to …
Xero is too basic and not a very good general ledger system. I found Peachtree (Sage 50) to be very good. Reconciliations and look ups were more logical because it is more of an accounting document.
QuickBooks Desktop Enterprise vs. Frontier: Frontier's UI/UX is very old compared to QuickBooks Desktop Enterprise. QuickBooks Desktop Enterprise is far more advanced in terms of features and UI/UX. QuickBooks is one of the most widely used accounting software programs for …
Great for small businesses that don't need much guidance and have a good handle on their operations. Once implementation is over the personalized service is not the same. Calling the 800 numbers is a gamble and hold times have been long. The service during implementation is fantastic. We like being able to streamline all our service through one vendor
QuickBooks Enterprise is great for managing our inventory, purchases and income as we receive it. We use it to help budget and plan our monthly purchases, as well as keep each location on track when it comes to their expenses. It's also used for payroll and timekeeping at each store.
Payroll runs are consistent, timely, and error‑free, even when handling multiple pay rates, deductions, or changes. Direct deposits process smoothly and predictably.
RUN Powered by ADP® manages federal, state, and local tax withholding, filings, and payments without requiring manual oversight. This significantly reduces compliance risk and administrative workload.
Common actions—running payroll, adding new employees, updating pay rates—are straightforward and guided, which helps prevent mistakes.
When processing bonuses, it would be nice to have a NET pay selection, in addition to the GROSS pay selection.
I receive WAY too many emails asking me to purchase additional services, including some that we already have through ADP.
I receive(d) daily requests for our Section 125 Compliance documentation, which I sent over four times to each different individual who requested them. ADP "mentioned" they'd charge us $350 for this compliance plan, even though we have it and proved it by submitting the "required submission" of the policy multiple times. It's very frustrating, and it causes me to worry about (A), the validity of the request and (B) ADP's recordkeeping, since they can't keep up with the document I've sent multiple times.
I would like to see more ways to customize reports and have that process be more user friendly.
I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.
The only reason there is contemplation of switching would be because the project management site we use, BQE, is now offering GUSTO built into the website at a lower monthly cost. We are waiting to see how it runs before making any decisions though as it's just left beta.
While QuickBooks Desktop Enterprise has been an amazing tool for many years, it seems it is getting phased out for QuickBooks Online. Intuit is decreasing the level of support it offers for QuickBooks Desktop in lieu of stronger support for QuickBooks Online. Although the desktop version is robust and helpful, it seems QBO is the way of the future for bookkeeping with QuickBooks.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
Rating: 7 out of 10 We rate QuickBooks Desktop Enterprise's availability a 7 out of 10. For the most part, the software is dependable and available when we need it. When hosted on a properly managed local server or through a reputable third-party cloud provider, uptime is generally consistent, and routine day-to-day operations run smoothly. However, availability challenges do arise, particularly when accessing QuickBooks remotely or during periods of high system demand. Because it's a desktop-based solution, availability is highly dependent on our internal IT infrastructure. If our network goes down, a server needs maintenance, or if there’s an issue with a remote desktop connection, access to QuickBooks can be temporarily disrupted. These outages aren’t necessarily caused by QuickBooks itself, but they do impact our experience with availability. Additionally, we’ve occasionally experienced application errors, especially after updates or when working with large company files. While Intuit support is usually helpful in resolving these issues, they can still lead to frustrating delays—especially during critical periods like month-end closing or grant reporting deadlines. Planned maintenance, while infrequent, also affects availability, especially when using a hosted environment. Coordination with IT or hosting providers is sometimes needed to minimize downtime. Overall, QuickBooks Desktop Enterprise is a reliable tool, but its dependence on local infrastructure introduces more potential points of failure compared to cloud-native solutions. Enhancements in cloud-based access or hybrid models could significantly improve both accessibility and uptime. That said, with strong internal IT support or a reliable cloud hosting provider, the availability can easily rise to an 8 or 9.
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I rate QuickBooks Desktop Enterprise's performance a 5 out of 10, mainly because while it’s functional for most routine tasks, it can lag significantly when handling complex operations, large data files, or during multi-user sessions. As our organization has grown, we’ve noticed that report generation—especially for customized or multi-dimensional reports—can be slow, sometimes taking several minutes to load or refresh. This impacts productivity, particularly during key financial cycles like audits, monthly closings, or grant reporting. Performance degradation is especially noticeable when multiple users are active in the system at the same time. Even with a solid server setup, there’s often a drop in responsiveness when more than a handful of users are generating reports or entering transactions concurrently. We’ve also experienced some slowdowns in third-party integrations, particularly when syncing with Vena Solutions or exporting data for use in external tools. While the integrations are valuable, they occasionally stall or require workarounds, adding friction to our workflows. In short, QuickBooks Desktop Enterprise delivers the basics well, but its performance limitations become more apparent in high-volume or complex use cases. It would benefit from better optimization for large datasets and faster processing for advanced reporting. Upgrades in system architecture—such as deeper support for cloud hosting or more efficient data handling—could significantly improve the user experience and move this rating closer to an 8.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
The in-person training for QuickBooks Desktop Enterprise received a 9 out of 10 based on feedback from my manager, and this rating reflects the overall effectiveness and value of the experience. The training provided a hands-on, interactive environment where staff could immediately apply what they were learning to the system, which made the process much more practical and engaging. One of the standout features was the personalized support provided by the trainer, who was able to address specific questions and scenarios tailored to our organization’s unique needs. This was particularly helpful for areas like nonprofit accounting and grant management, where we had more specific requirements that could have been difficult to grasp in a standard training setting. The trainer’s expertise and clear explanations allowed the team to gain a deeper understanding of QuickBooks’ more advanced functions, ensuring that everyone could use the software effectively. The small group size also facilitated a collaborative learning environment, where participants could share insights and learn from each other. However, the training wasn't perfect. Some minor logistical issues—such as coordinating schedules and ensuring all staff could attend—were factors that slightly impacted the overall experience. Despite this, the quality and effectiveness of the training made it an extremely valuable part of the implementation process.
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
We decided to go with RUN Powered by ADP® as they seemed to be the most price conscious with the most up-to-date compliance in the field. Often the competitors cost more for individual services or wanted us to buy a much larger bundle of products than we needed.
QuickBooks seems to be more focused on the accounting side of the business than FreshBooks. I've also tried Peachtree software. Peachtree seemed more restrictive. The user had to adapt their procedures to the methods of the software rather than the reverse. I tried Peachtree a number of times but always came back to QuickBooks Desktop Enterprise.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
I would rate QuickBooks Desktop Enterprise a 7 out of 10 for overall scalability. The product offers solid scalability features, particularly for small to mid-sized organizations like ours that are growing and need reliable multi-user access, enhanced data capacity, and cross-departmental functionality. It handles increasing transaction volumes and user growth quite well, especially with its support for up to 40 users and the ability to manage large lists (customers, vendors, accounts, etc.)—a significant improvement over QuickBooks Pro or Premier. Its role-based permissions system also allows us to assign tailored access by department or user level, which is essential for maintaining control and security across teams like finance, HR, and program management. Additionally, features like advanced reporting, inventory management, and class tracking have helped us better manage multiple programs or sites within one system. That said, the scalability still has some limits. For example, deploying the software across multiple physical locations or for remote teams requires additional IT infrastructure—such as hosting it on a third-party cloud server or setting up a VPN—which introduces cost and complexity. Also, while QuickBooks Desktop Enterprise can technically handle a high volume of data, performance can decline as the file size grows over time unless regular maintenance and optimization are done. In summary, QuickBooks Desktop Enterprise scales well within its designed range, particularly for growing nonprofits and NGOs. However, organizations with distributed teams or very large, complex operations may eventually find the system’s desktop-based architecture less agile compared to cloud-native ERP platforms. With enhancements to cloud integration and remote accessibility, this rating could easily increase.
Memorized transactions save time and can prevent errors.
Improved accessibility saves time- multiuser, multi-companies open at once.
Annual audit with CPA firm is easier being able to export whole file to them.
Worry about bookkeepers who claim they know QuickBooks Desktop Enterprise and accounting but in reality do not. Doesn't require really knowing debits from credits. Big worry.
