ADP SmartCompliance vs. Workday Human Capital Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP SmartCompliance
Score 8.3 out of 10
N/A
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
Workday HCM
Score 8.2 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
ADP SmartComplianceWorkday Human Capital Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP SmartComplianceWorkday HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing varies based upon modules deployed and features enabled.
More Pricing Information
Community Pulse
ADP SmartComplianceWorkday Human Capital Management
Considered Both Products
ADP SmartCompliance
Chose ADP SmartCompliance
This is different systems and they have different pros and cons. Customer services from UKG are more responsive vs ADP. ADP customer may take a few days or longer to response back. Also, if you give them a call, the wait time for the rep is pretty long which is highly not …
Chose ADP SmartCompliance
We have four FEIN's with a very large remote staff so we have used ADP for many years for all our tax filing needs. We have been please with ADP and the use of SmartCompliance so we have not looked into changing companies for this need.
Chose ADP SmartCompliance
There is no comparison. Oracle services are horrible, and we have to use a third party to get support.
Chose ADP SmartCompliance
I can't really say, as I have not looked at anything else.
Workday HCM
Chose Workday Human Capital Management
Workday is much more intuitive than PeopleSoft. It also touches everyone in the company, where PeopleSoft is more behind the scenes. The reporting module is much more in depth. In addition, the customization is what you make of it in Workday, while Peoplesoft is more of a …
Top Pros
Top Cons
Features
ADP SmartComplianceWorkday Human Capital Management
Type of tax
Comparison of Type of tax features of Product A and Product B
ADP SmartCompliance
8.9
9 Ratings
12% above category average
Workday Human Capital Management
-
Ratings
Sales and Use Taxes9.53 Ratings00 Ratings
Cross-border Taxes8.07 Ratings00 Ratings
VAT / GST Taxes9.11 Ratings00 Ratings
Energy and Fuel Taxes9.11 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
ADP SmartCompliance
7.6
41 Ratings
3% below category average
Workday Human Capital Management
-
Ratings
Geolocation for Tax Assessment7.011 Ratings00 Ratings
3rd-Party Software Integrations8.222 Ratings00 Ratings
Tax Data Reporting7.740 Ratings00 Ratings
Compliance Administration Management6.932 Ratings00 Ratings
Tax Exemption Processing8.015 Ratings00 Ratings
Tax Document Management7.133 Ratings00 Ratings
Complex Tax Scenario Management8.124 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.1
96 Ratings
3% above category average
Employee demographic data00 Ratings8.381 Ratings
Employment history00 Ratings8.291 Ratings
Job profiles and administration00 Ratings8.093 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.588 Ratings
Organizational charting00 Ratings8.887 Ratings
Organization and location management00 Ratings8.484 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.759 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.3
80 Ratings
3% above category average
Pay calculation00 Ratings7.968 Ratings
Support for external payroll vendors00 Ratings8.156 Ratings
Off-cycle/On-Demand payment00 Ratings8.918 Ratings
Benefit plan administration00 Ratings7.663 Ratings
Direct deposit files00 Ratings8.069 Ratings
Salary revision and increment management00 Ratings8.566 Ratings
Reimbursement management00 Ratings8.743 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.2
74 Ratings
1% above category average
Approval workflow00 Ratings8.473 Ratings
Balance details00 Ratings8.373 Ratings
Annual carry-forward and encashment00 Ratings8.059 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.1
94 Ratings
0% below category average
View and generate pay and benefit information00 Ratings8.583 Ratings
Update personal information00 Ratings8.492 Ratings
View company policy documentation00 Ratings7.373 Ratings
Employee recognition00 Ratings7.757 Ratings
View job history00 Ratings8.583 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
7.5
25 Ratings
4% below category average
Tracking of all physical assets00 Ratings7.525 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.0
78 Ratings
5% above category average
Report builder00 Ratings8.474 Ratings
Pre-built reports00 Ratings8.176 Ratings
Ability to combine HR data with external data00 Ratings7.464 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.3
56 Ratings
3% above category average
New hire portal00 Ratings8.252 Ratings
Manager tracking tools00 Ratings8.352 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.0
60 Ratings
2% below category average
Corporate goal setting00 Ratings8.350 Ratings
Individual goal setting00 Ratings8.359 Ratings
Line-of sight-visibility00 Ratings7.451 Ratings
Performance tracking00 Ratings8.158 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.5
63 Ratings
6% above category average
Performance plans00 Ratings8.562 Ratings
Performance improvement plans00 Ratings8.254 Ratings
Review status tracking00 Ratings8.458 Ratings
Review reminders00 Ratings8.758 Ratings
Multiple review frequency00 Ratings8.651 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
7.4
40 Ratings
7% below category average
Create succession plans/pools00 Ratings8.334 Ratings
Candidate ranking00 Ratings7.135 Ratings
Candidate search00 Ratings7.638 Ratings
Candidate development00 Ratings6.837 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP SmartCompliance
-
Ratings
Workday Human Capital Management
8.2
48 Ratings
5% above category average
Job Requisition Management00 Ratings8.145 Ratings
Company Website Posting00 Ratings8.439 Ratings
Publish to Social Media00 Ratings8.434 Ratings
Job Search Site Posting00 Ratings8.440 Ratings
Duplicate Candidate Prevention00 Ratings7.539 Ratings
Applicant Tracking00 Ratings7.940 Ratings
Notifications and Alerts00 Ratings8.444 Ratings
Best Alternatives
ADP SmartComplianceWorkday Human Capital Management
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Score 9.1 out of 10
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LOVAT
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Score 10.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vertex
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Score 8.3 out of 10
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Score 7.2 out of 10
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User Ratings
ADP SmartComplianceWorkday Human Capital Management
Likelihood to Recommend
8.4
(135 ratings)
8.8
(108 ratings)
Likelihood to Renew
7.8
(31 ratings)
9.0
(18 ratings)
Usability
7.7
(39 ratings)
7.0
(13 ratings)
Availability
8.4
(13 ratings)
6.6
(8 ratings)
Performance
8.2
(13 ratings)
7.3
(7 ratings)
Support Rating
6.1
(39 ratings)
8.0
(22 ratings)
In-Person Training
5.7
(5 ratings)
9.6
(6 ratings)
Online Training
8.0
(10 ratings)
7.0
(7 ratings)
Implementation Rating
5.3
(24 ratings)
8.0
(11 ratings)
Configurability
7.5
(11 ratings)
7.5
(2 ratings)
Ease of integration
6.9
(10 ratings)
8.2
(1 ratings)
Product Scalability
8.2
(12 ratings)
7.3
(1 ratings)
Vendor post-sale
5.5
(10 ratings)
7.0
(1 ratings)
Vendor pre-sale
6.5
(9 ratings)
5.0
(1 ratings)
User Testimonials
ADP SmartComplianceWorkday Human Capital Management
Likelihood to Recommend
ADP
Customer service when I call in for Wage Payment issues is usually very helpful and I get answers quickly. I have had several different CSRs since we have had ADP SmartCompliance and they have not always been the most helpful or forthcoming with information. It makes it difficult to do what I need to do if I don't have the help and support from those that know what needs to happen and when. I can't always have a conversation with that person when I need to.
Read full review
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
Pros
ADP
  • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
  • It helps us quickly and securely issue payment to employees who terminate.
  • We efficiently get our garnishments processed to remain compliant.
Read full review
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Read full review
Cons
ADP
  • ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
  • It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
  • While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
Read full review
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
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Likelihood to Renew
ADP
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
Read full review
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
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Usability
ADP
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
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Reliability and Availability
ADP
We always rec'd update maintenance outages schedule from ADP by e-mail and we can plan ahead for the planned outages. I normally did not see any unplanned outage and the system is always available to use with no issue. Only 1 thing that sometime the system freeze for no reason
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Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
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Performance
ADP
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
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Support Rating
ADP
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
Read full review
Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
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In-Person Training
ADP
ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
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Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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Online Training
ADP
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
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Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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Implementation Rating
ADP
Although there are meeting schedule time to time during the implementation, however, some of the time the account manager is not able to attend or miss the meeting. as that said, never able to get a full house to discuss thing in detail with a group. ADP need to look into this
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Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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Alternatives Considered
ADP
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
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Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
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Scalability
ADP
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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Return on Investment
ADP
  • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
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Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
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ScreenShots

ADP SmartCompliance Screenshots

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