What users are saying about

ADP Vantage HCM

89 Ratings

Salesforce

Top Rated
2042 Ratings

ADP Vantage HCM

89 Ratings
Score 6.4 out of 101

Salesforce

Top Rated
2042 Ratings
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ADP Vantage HCM

I have used many payroll services and software. ADP Vantage is definitely the most advanced and intuitive product that I have used. We have a decentralized payroll, and it works great however I understand most clients do all the payroll at one location, so it suits either way. I not only recommend it for the exceptional product but also for the customer service that ADP provides.
Lydia Chodnicki profile photo

Salesforce

Salesforce is amazing for many scenarios, pretty hard to find one that doesn't fit. It's great if you are an executive who needs to know everything about an account prior to a meeting, but doesn't want to have to look in a million different places. If you are a sales rep, and you need to know how many opportunities you've created or what's in your pipeline, your dashboard has it. Say you are a customer success manager, and you need to find out when or why a certain customer churned, theoretically it's all there in the opportunity. You should have their entire history, products suites, surveys and any supporting notes and documents.The only scenario I don't think SFDC excels in would be utilizing it as a ticketing system. There are just too many systems specifically geared to that industry that have it more built out and user-friendly.
John Hilburn profile photo

Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.3
Salesforce
Employee demographic data
ADP Vantage HCM
6.3
Salesforce
Employment history
ADP Vantage HCM
5.8
Salesforce
Job profiles and administration
ADP Vantage HCM
6.1
Salesforce
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.5
Salesforce
Organizational charting
ADP Vantage HCM
6.9
Salesforce
Organization and location management
ADP Vantage HCM
6.2
Salesforce
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
Salesforce

Payroll Management

ADP Vantage HCM
6.9
Salesforce
Pay calculation
ADP Vantage HCM
6.5
Salesforce
Support for external payroll vendors
ADP Vantage HCM
6.1
Salesforce
Benefit plan administration
ADP Vantage HCM
6.0
Salesforce
Direct deposit files
ADP Vantage HCM
7.1
Salesforce
Salary revision and increment management
ADP Vantage HCM
7.5
Salesforce
Reimbursement management
ADP Vantage HCM
8.3
Salesforce

Leave and Attendance Management

ADP Vantage HCM
7.3
Salesforce
Approval workflow
ADP Vantage HCM
6.1
Salesforce
Balance details
ADP Vantage HCM
7.9
Salesforce
Annual carry-forward and encashment
ADP Vantage HCM
7.8
Salesforce

Employee Self Service

ADP Vantage HCM
6.8
Salesforce
View and generate pay and benefit information
ADP Vantage HCM
6.5
Salesforce
Update personal information
ADP Vantage HCM
6.6
Salesforce
View company policy documentation
ADP Vantage HCM
6.1
Salesforce
Employee recognition
ADP Vantage HCM
7.8
Salesforce
View job history
ADP Vantage HCM
7.3
Salesforce

Asset Management

ADP Vantage HCM
9.2
Salesforce
Tracking of all physical assets
ADP Vantage HCM
9.2
Salesforce

HR Reporting

ADP Vantage HCM
7.0
Salesforce
Report builder
ADP Vantage HCM
6.2
Salesforce
Pre-built reports
ADP Vantage HCM
8.3
Salesforce
Ability to combine HR data with external data
ADP Vantage HCM
6.4
Salesforce

Onboarding

ADP Vantage HCM
6.7
Salesforce
New hire portal
ADP Vantage HCM
6.9
Salesforce
Manager tracking tools
ADP Vantage HCM
6.4
Salesforce

Performance and Goals

ADP Vantage HCM
7.1
Salesforce
Corporate goal setting
ADP Vantage HCM
6.7
Salesforce
Individual goal setting
ADP Vantage HCM
6.5
Salesforce
Line-of sight-visibility
ADP Vantage HCM
7.4
Salesforce
Performance tracking
ADP Vantage HCM
7.7
Salesforce

Performance Management

ADP Vantage HCM
6.6
Salesforce
Performance plans
ADP Vantage HCM
6.6
Salesforce
Performance improvement plans
ADP Vantage HCM
6.6
Salesforce
Review status tracking
ADP Vantage HCM
6.9
Salesforce
Review reminders
ADP Vantage HCM
6.7
Salesforce
Multiple review frequency
ADP Vantage HCM
6.3
Salesforce

Succession Planning

ADP Vantage HCM
7.0
Salesforce
Create succession plans/pools
ADP Vantage HCM
9.4
Salesforce
Candidate ranking
ADP Vantage HCM
7.2
Salesforce
Candidate search
ADP Vantage HCM
5.7
Salesforce
Candidate development
ADP Vantage HCM
5.7
Salesforce

Recruiting / ATS

ADP Vantage HCM
6.2
Salesforce
Job Requisition Management
ADP Vantage HCM
5.9
Salesforce
Company Website Posting
ADP Vantage HCM
6.8
Salesforce
Publish to Social Media
ADP Vantage HCM
6.5
Salesforce
Job Search Site Posting
ADP Vantage HCM
6.6
Salesforce
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
Salesforce
Applicant Tracking
ADP Vantage HCM
5.9
Salesforce
Notifications and Alerts
ADP Vantage HCM
5.8
Salesforce

Sales Force Automation

ADP Vantage HCM
Salesforce
8.3
Customer data management / contact management
ADP Vantage HCM
Salesforce
8.7
Workflow management
ADP Vantage HCM
Salesforce
8.1
Territory management
ADP Vantage HCM
Salesforce
8.3
Opportunity management
ADP Vantage HCM
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
ADP Vantage HCM
Salesforce
7.9
Contract management
ADP Vantage HCM
Salesforce
7.7
Quote & order management
ADP Vantage HCM
Salesforce
8.0
Interaction tracking
ADP Vantage HCM
Salesforce
9.0
Channel / partner relationship management
ADP Vantage HCM
Salesforce
8.1

Customer Service & Support

ADP Vantage HCM
Salesforce
8.5
Case management
ADP Vantage HCM
Salesforce
9.0
Call center management
ADP Vantage HCM
Salesforce
8.4
Help desk management
ADP Vantage HCM
Salesforce
8.3

Marketing Automation

ADP Vantage HCM
Salesforce
7.6
Lead management
ADP Vantage HCM
Salesforce
8.2
Email marketing
ADP Vantage HCM
Salesforce
7.1

CRM Project Management

ADP Vantage HCM
Salesforce
7.8
Task management
ADP Vantage HCM
Salesforce
8.4
Billing and invoicing management
ADP Vantage HCM
Salesforce
6.7
Reporting
ADP Vantage HCM
Salesforce
8.2

CRM Reporting & Analytics

ADP Vantage HCM
Salesforce
8.3
Forecasting
ADP Vantage HCM
Salesforce
8.1
Pipeline visualization
ADP Vantage HCM
Salesforce
8.5
Customizable reports
ADP Vantage HCM
Salesforce
8.4

Customization

ADP Vantage HCM
Salesforce
8.0
Custom fields
ADP Vantage HCM
Salesforce
8.3
Custom objects
ADP Vantage HCM
Salesforce
8.3
Scripting environment
ADP Vantage HCM
Salesforce
7.5
API for custom integration
ADP Vantage HCM
Salesforce
7.7

Security

ADP Vantage HCM
Salesforce
8.7
Single sign-on capability
ADP Vantage HCM
Salesforce
8.8
Role-based user permissions
ADP Vantage HCM
Salesforce
8.6

Social CRM

ADP Vantage HCM
Salesforce
6.9
Social data
ADP Vantage HCM
Salesforce
7.0
Social engagement
ADP Vantage HCM
Salesforce
6.8

Integrations with 3rd-party Software

ADP Vantage HCM
Salesforce
7.8
Marketing automation
ADP Vantage HCM
Salesforce
8.3
Compensation management
ADP Vantage HCM
Salesforce
7.2

Platform

ADP Vantage HCM
Salesforce
7.5
Mobile access
ADP Vantage HCM
Salesforce
7.5

Pros

  • ADP Vantage is great because all the data is in one location, there is no exporting or importing employee data. For employees this is also a benefit as it's one place to go for everything they need, to record time, update tax withholding, setup direct deposit, update contact information etc.
  • I absolutely love the report writing, especially the new tools that ADP has introduced such as the "Field Grabber". It makes it so easy to create and run a quick report as needed. Even our least experienced users have commented how easy it has become to use reporting in ADP.
  • The New User Experience, (MyADP) although is new and not yet completely rolled, out will be a great benefit for employees and for managers who have 5 or less direct reports. The design is so user friendly where there are no instructions needed.
  • Its so easy to manage the user access, and make changes as you need it. The security gives you lots of flexibility. Just today I had a Practitioner who was going to take over the responsibility of a second location's payroll. To give her the correct access to the second location took less than 2 minutes to set up and apply to her profile.
Lydia Chodnicki profile photo
  • Great for gathering and reporting on virtually any type of data. Has a pretty strong search function.
  • Flexible in terms of its ability to modify pre-packaged form objects, create new fields, import and export data to other systems, and build conditional rules for gathering and display of data.
  • Chatter (if you get everyone to use it - no easy task) does a good job of keeping a running narrative on most any topic - progress on a work ticket, changes to a product, discussions on a sales order, etc.
Kent White profile photo

Cons

  • Although Time and Payroll are integrated, it's not integrated enough. The data sometimes doesn't "flow over" to Time and we have to call ADP to have them push it through. When you are on an employee's record in Payroll, you can go to any other part of there profile such as Tax Withholding, Deductions, etc...which is great, but if you want to go to their timecard, you have to go into Time and do another search to find the employee then open the timecard.
  • The audit trail in the system needs to be enhanced. Currently you can run a report to get an audit trail on user activity, but not all screens are auditable. If I need to know who made a change to the Time Information screen, and when the change was made...I am out of luck.
  • Some records should not allow backdating the effective date. This causes us problems with data validity. For example, Direct Deposit, you can't change history so this screen should never allow you to enter an effective date of a closed pay period that already was paid.
  • The Time Off Request feature has lots of room for improvement. One of the biggest issues we have is that a manager will Approve a request then later realize they need to Refuse it, or the employee needs to Retract it. The system gives you the option to open the Approved request then you can Retract or Refuse it...but that action does nothing. Common sense would tell you it removes the PTO day, but it doesn't. To remove a prior Approved PTO day you have to go to a completely different area, which the average user would never find.
  • Our employees earn an annual amount of PTO based on their hire year. The system should not allow them to use more PTO than what they earn for the year, but this is not an option. We can easily put a limit on the balance, but not on the amount used.
  • Garnishment module of Vantage is not user friendly, very difficult to use. They do have a WGPS service you can purchase, but if you want to do garnishments in house without paying extra, its a struggle.
Lydia Chodnicki profile photo
  • Excels at what it was designed for - the sales process. But other functions such as work ticket creation and tracking, product management, etc. are rather forced and clunky. It works, but only with a lot of care and feeding. It can let you do a lot with most any kind of data, but can get weighed down and confusing quickly if your organization has chosen a sub-optimal process and structure for it.
  • Needs much more user-friendly and flexible ways of gathering info. It has highly limited functionality/modules for surveys, for instance. Providing easy, attractive, and highly distributed tools for information gathering are essential, but there's a big gap here.
  • The ability to alter forms and fields and make rules is necessarily limited - ill-informed users could make a big mess in minutes - but a more user-friendly platform for allowing such changes with an approval/vetting workflow would prevent bottlenecks. If you want to do anything meaningful or the least bit innovative with SalesForce, you need in-house experts, often a team of them.
Kent White profile photo

Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
I have no renewal decision power, but it seems that the system does what it is meant to do for the 750 employees that it supports.
No photo available
Salesforce10.0
Based on 48 answers
Cloud based and future looking - Salesforce has either set or kept pace with the latest in technology. At least two major feature releases a year allow an organization to keep up with the latest changes. Mobile and the release of their new analytics platform are just two examples of how Salesforce continues to innovate.
Benjamin Barniskis profile photo

Usability

ADP Vantage HCM5.2
Based on 5 answers
There are a lot of steps to learn, you can't just "wing-it". You really have to take notes and familiarise yourself
No photo available
Salesforce8.0
Based on 34 answers
Tracks, reports, and makes me money
Christopher Bennett profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
Salesforce9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk profile photo

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
Salesforce9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

ADP Vantage HCM7.2
Based on 6 answers
We have established a great support system after going live! You just need to find the right fit :)
No photo available
Salesforce5.0
Based on 30 answers
Employees are available in roughly 26 languages, quick turnaround times, visibility into issue status, quick and knowledgeable service support techs, solid & efficient solutions.
Kyle Dugger profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
Salesforce9.1
Based on 15 answers
The premier level of training is capable of preparing any individual from infant user, to technical architect. That is not hyperbole.
Kyle Dugger profile photo

Implementation

ADP Vantage HCM5.5
Based on 5 answers
I think ADP changed their process after the difficulties we had
No photo available
Salesforce9.4
Based on 16 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Carissa Crittenden profile photo

Alternatives Considered

Our organization chose ADP Vantage HCM in order to eliminate the on premises solution of PeopleSoft as well as to outsource payroll processing. The cloud based, fully integrated solutions that the Vantage product line offers allows us to have a true "one-stop shop" for all our HR systems.
Jacqueline Raymond profile photo
SharePoint: while Microsoft's flagship crm product is tried and true, it's clunky, overly complicated, and incredibly difficult to tweak and customize with any sort of efficiency
Kyle Dugger profile photo

Collaboration and Sharing

No score
No answers yet
No answers on this topic
Salesforce8.3
Based on 5 answers
They have a chatter function which is great! You can easily create group dashboards and reports.
Stratford Canning profile photo

Data Integration

No score
No answers yet
No answers on this topic
Salesforce8.4
Based on 5 answers
It’s real-time, quick access, and easily compatible with over systems.
Stratford Canning profile photo

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
Salesforce10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

  • This product has little impact in the Client Support Department.
No photo available
  • Creates efficiency with the ability to hunt down info fast. If you feel the need to measure that sort of thing, knock yourself out. Kind of like asking what the ROI if a phone is.
  • It can become something of a trap when trying to innovate a process - of you can't fit your new idea into the SF structure you've created, it will be harder to get it implemented.
  • It can be a kind of Swiss army knife for housing a new process - sales support, customer service, etc., but is sometimes not the optimal tool for the job.
Kent White profile photo

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Salesforce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details