What users are saying about

ADP Vantage HCM

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91 Ratings

Salesforce

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Top Rated
2093 Ratings

ADP Vantage HCM

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91 Ratings
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Score 6.7 out of 101

Salesforce

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Top Rated
2093 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ADP Vantage HCM

ADP Vantage HCM is well suited for a variety of industries. While the product is delivered with a great solution for office employees, it is configurable to accommodate unique working situations and special pay items for operations employees.
Jacqueline Raymond profile photo

Salesforce

Salesforce is amazing for many scenarios, pretty hard to find one that doesn't fit. It's great if you are an executive who needs to know everything about an account prior to a meeting, but doesn't want to have to look in a million different places. If you are a sales rep, and you need to know how many opportunities you've created or what's in your pipeline, your dashboard has it. Say you are a customer success manager, and you need to find out when or why a certain customer churned, theoretically it's all there in the opportunity. You should have their entire history, products suites, surveys and any supporting notes and documents.The only scenario I don't think SFDC excels in would be utilizing it as a ticketing system. There are just too many systems specifically geared to that industry that have it more built out and user-friendly.
John Hilburn profile photo

Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.3
Salesforce
Employee demographic data
ADP Vantage HCM
6.3
Salesforce
Employment history
ADP Vantage HCM
6.0
Salesforce
Job profiles and administration
ADP Vantage HCM
6.3
Salesforce
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.6
Salesforce
Organizational charting
ADP Vantage HCM
6.9
Salesforce
Organization and location management
ADP Vantage HCM
6.2
Salesforce
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
Salesforce

Payroll Management

ADP Vantage HCM
7.0
Salesforce
Pay calculation
ADP Vantage HCM
6.5
Salesforce
Support for external payroll vendors
ADP Vantage HCM
6.1
Salesforce
Benefit plan administration
ADP Vantage HCM
6.1
Salesforce
Direct deposit files
ADP Vantage HCM
7.1
Salesforce
Salary revision and increment management
ADP Vantage HCM
7.6
Salesforce
Reimbursement management
ADP Vantage HCM
8.4
Salesforce

Leave and Attendance Management

ADP Vantage HCM
7.4
Salesforce
Approval workflow
ADP Vantage HCM
6.2
Salesforce
Balance details
ADP Vantage HCM
8.0
Salesforce
Annual carry-forward and encashment
ADP Vantage HCM
7.9
Salesforce

Employee Self Service

ADP Vantage HCM
6.9
Salesforce
View and generate pay and benefit information
ADP Vantage HCM
6.6
Salesforce
Update personal information
ADP Vantage HCM
6.7
Salesforce
View company policy documentation
ADP Vantage HCM
6.2
Salesforce
Employee recognition
ADP Vantage HCM
7.8
Salesforce
View job history
ADP Vantage HCM
7.3
Salesforce

Asset Management

ADP Vantage HCM
9.2
Salesforce
Tracking of all physical assets
ADP Vantage HCM
9.2
Salesforce

HR Reporting

ADP Vantage HCM
7.2
Salesforce
Report builder
ADP Vantage HCM
6.2
Salesforce
Pre-built reports
ADP Vantage HCM
8.5
Salesforce
Ability to combine HR data with external data
ADP Vantage HCM
6.8
Salesforce

Onboarding

ADP Vantage HCM
6.7
Salesforce
New hire portal
ADP Vantage HCM
6.9
Salesforce
Manager tracking tools
ADP Vantage HCM
6.5
Salesforce

Performance and Goals

ADP Vantage HCM
7.2
Salesforce
Corporate goal setting
ADP Vantage HCM
6.8
Salesforce
Individual goal setting
ADP Vantage HCM
6.6
Salesforce
Line-of sight-visibility
ADP Vantage HCM
7.5
Salesforce
Performance tracking
ADP Vantage HCM
7.8
Salesforce

Performance Management

ADP Vantage HCM
6.7
Salesforce
Performance plans
ADP Vantage HCM
6.7
Salesforce
Performance improvement plans
ADP Vantage HCM
6.7
Salesforce
Review status tracking
ADP Vantage HCM
6.9
Salesforce
Review reminders
ADP Vantage HCM
6.8
Salesforce
Multiple review frequency
ADP Vantage HCM
6.3
Salesforce

Succession Planning

ADP Vantage HCM
7.1
Salesforce
Create succession plans/pools
ADP Vantage HCM
9.4
Salesforce
Candidate ranking
ADP Vantage HCM
7.1
Salesforce
Candidate search
ADP Vantage HCM
5.8
Salesforce
Candidate development
ADP Vantage HCM
5.8
Salesforce

Recruiting / ATS

ADP Vantage HCM
6.2
Salesforce
Job Requisition Management
ADP Vantage HCM
5.9
Salesforce
Company Website Posting
ADP Vantage HCM
6.8
Salesforce
Publish to Social Media
ADP Vantage HCM
6.5
Salesforce
Job Search Site Posting
ADP Vantage HCM
6.6
Salesforce
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
Salesforce
Applicant Tracking
ADP Vantage HCM
5.9
Salesforce
Notifications and Alerts
ADP Vantage HCM
5.9
Salesforce

Sales Force Automation

ADP Vantage HCM
Salesforce
8.3
Customer data management / contact management
ADP Vantage HCM
Salesforce
8.7
Workflow management
ADP Vantage HCM
Salesforce
8.1
Territory management
ADP Vantage HCM
Salesforce
8.3
Opportunity management
ADP Vantage HCM
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
ADP Vantage HCM
Salesforce
7.9
Contract management
ADP Vantage HCM
Salesforce
7.7
Quote & order management
ADP Vantage HCM
Salesforce
8.0
Interaction tracking
ADP Vantage HCM
Salesforce
9.0
Channel / partner relationship management
ADP Vantage HCM
Salesforce
8.0

Customer Service & Support

ADP Vantage HCM
Salesforce
8.5
Case management
ADP Vantage HCM
Salesforce
9.0
Call center management
ADP Vantage HCM
Salesforce
8.4
Help desk management
ADP Vantage HCM
Salesforce
8.3

Marketing Automation

ADP Vantage HCM
Salesforce
7.7
Lead management
ADP Vantage HCM
Salesforce
8.2
Email marketing
ADP Vantage HCM
Salesforce
7.1

CRM Project Management

ADP Vantage HCM
Salesforce
7.8
Task management
ADP Vantage HCM
Salesforce
8.4
Billing and invoicing management
ADP Vantage HCM
Salesforce
6.7
Reporting
ADP Vantage HCM
Salesforce
8.3

CRM Reporting & Analytics

ADP Vantage HCM
Salesforce
8.3
Forecasting
ADP Vantage HCM
Salesforce
8.0
Pipeline visualization
ADP Vantage HCM
Salesforce
8.6
Customizable reports
ADP Vantage HCM
Salesforce
8.5

Customization

ADP Vantage HCM
Salesforce
8.0
Custom fields
ADP Vantage HCM
Salesforce
8.3
Custom objects
ADP Vantage HCM
Salesforce
8.3
Scripting environment
ADP Vantage HCM
Salesforce
7.5
API for custom integration
ADP Vantage HCM
Salesforce
7.8

Security

ADP Vantage HCM
Salesforce
8.7
Single sign-on capability
ADP Vantage HCM
Salesforce
8.7
Role-based user permissions
ADP Vantage HCM
Salesforce
8.7

Social CRM

ADP Vantage HCM
Salesforce
7.0
Social data
ADP Vantage HCM
Salesforce
7.1
Social engagement
ADP Vantage HCM
Salesforce
6.9

Integrations with 3rd-party Software

ADP Vantage HCM
Salesforce
7.9
Marketing automation
ADP Vantage HCM
Salesforce
8.4
Compensation management
ADP Vantage HCM
Salesforce
7.5

Platform

ADP Vantage HCM
Salesforce
7.5
Mobile access
ADP Vantage HCM
Salesforce
7.5

Pros

  • Friendly user interface and easy on the eyes. Users utilize multiple functions through menus much like a standard website. My company also uses SAP, which can be somewhat difficult for those who are not technically proficient.
  • Easy to update settings and workflow.
  • Implementation team was helpful and friendly.
No photo available
  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn profile photo

Cons

  • functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
  • lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
  • not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
  • the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
  • we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations
Shelly Guilmette profile photo
  • I'd like to see more flexibility with reporting (at not such a high cost). There are many dashboard products on the market which are free and offer better dashboard capapbilities then Salesforce does.
  • The focus on small businesses is still lacking. Understanding it's hard to scale, I'd like to see more vertical concentration in the small business area.
  • Along with more focus on small businesses, I think it would be really beneficial to Salesforce to have better focus on customer success as it related to small businesses.
Irene Chivily Von Toussaint profile photo

Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
We always want the latest updates.
Maria Zheleznyak profile photo
Salesforce10.0
Based on 48 answers
Our account rep is very helpful - she's even visited our office to get a better understanding of how we're using Salesforce and has been helpful in recommending other ways we can use it to increase efficiencies. Cases submitted to the support team are generally resolved in a timely manner. Salesforce is also open about what items are being updated or added in each major release. I find that communication very nice from such a large, global organization.
Carissa Crittenden profile photo

Usability

ADP Vantage HCM5.2
Based on 5 answers
There are a lot of steps to learn, you can't just "wing-it". You really have to take notes and familiarise yourself
No photo available
Salesforce8.0
Based on 34 answers
Tracks, reports, and makes me money
Christopher Bennett profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
Salesforce9.8
Based on 27 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger profile photo

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
Salesforce9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

ADP Vantage HCM7.2
Based on 6 answers
Our support team staff are great! They are in constant communication with us, and follow-up timely on our SRs
No photo available
Salesforce4.9
Based on 30 answers
I understand you can pay more to get support but as I stated, I feel strongly that if you are paying for SAAS technology like Salesforce you should be afforded the courtesy of the company explaining how to use it's features. I like to refer to the basic license as the "Figure It Out Yourself" license.
John Cupoli profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
Salesforce9.1
Based on 15 answers
The premier level of training is capable of preparing any individual from infant user, to technical architect. That is not hyperbole.
Kyle Dugger profile photo

Implementation

ADP Vantage HCM5.5
Based on 5 answers
Review, review, review. Make sure tax data is accurate. Run multiple parallel payrolls
No photo available
Salesforce9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk profile photo

Alternatives Considered

Currently using ADP PayForce. ADP is upgrading PayForce to Vantage. We have not looked at other products.
Maria Vladova profile photo
Salesforce has been the only CRM tool in my career. But I love the tool and would select it 10/10. It has numerous different access points and plug-ins, and, being an admin at my old company to a salesperson at my new company, I miss the ability to go into the app store and download new plug-ins to try.
Christopher Bennett profile photo

Collaboration and Sharing

No score
No answers yet
No answers on this topic
Salesforce8.3
Based on 5 answers
They have a chatter function which is great! You can easily create group dashboards and reports.
Stratford Canning profile photo

Data Integration

No score
No answers yet
No answers on this topic
Salesforce8.4
Based on 5 answers
It’s real-time, quick access, and easily compatible with over systems.
Stratford Canning profile photo

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
Salesforce10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

  • negative -it slows our processing due to limitations and issues
  • negative - makes us more reliant on our service rep which slows us down (we used to be able to make changes like adding departments on our own - now our rep has to do this and other maintenance for us)
  • negative - we now have to pay for ADP to process adjustments for us instead of being able to use adjustments on our own
Shelly Guilmette profile photo
  • Tough to quantify ROI. I can tell you that Salesforce was essential for process management and visibility within our business model. We went live on Salesforce within 2 months. This included a full connection to our website, where people downloading our software would fill out a registration page, which created a lead within Salesforce. Goal was to give our sales reps efficient visibility into New Leads for prompt sales activity. It also enabled us to scale, organically AND via acquisitions.
Rob Gottschalk profile photo

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Salesforce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details