What users are saying about
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504 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101
8 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Crelate Talent

Supports the entire business and recruiting function for a single or multi-user environment. Haven't used it for staffing, so I cannot comment on that aspect
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Crelate Talent
Employee demographic data
ADP Workforce Now
8.2
Crelate Talent
Employment history
ADP Workforce Now
8.3
Crelate Talent
Job profiles and administration
ADP Workforce Now
7.9
Crelate Talent
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Crelate Talent
Organizational charting
ADP Workforce Now
6.8
Crelate Talent
Organization and location management
ADP Workforce Now
7.7
Crelate Talent
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Crelate Talent

Payroll Management

ADP Workforce Now
8.3
Crelate Talent
Pay calculation
ADP Workforce Now
8.9
Crelate Talent
Support for external payroll vendors
ADP Workforce Now
7.7
Crelate Talent
Benefit plan administration
ADP Workforce Now
8.3
Crelate Talent
Direct deposit files
ADP Workforce Now
8.8
Crelate Talent
Salary revision and increment management
ADP Workforce Now
8.0
Crelate Talent
Reimbursement management
ADP Workforce Now
8.3
Crelate Talent

Leave and Attendance Management

ADP Workforce Now
8.5
Crelate Talent
Approval workflow
ADP Workforce Now
8.3
Crelate Talent
Balance details
ADP Workforce Now
8.5
Crelate Talent
Annual carry-forward and encashment
ADP Workforce Now
8.6
Crelate Talent

Employee Self Service

ADP Workforce Now
8.3
Crelate Talent
View and generate pay and benefit information
ADP Workforce Now
8.8
Crelate Talent
Update personal information
ADP Workforce Now
8.8
Crelate Talent
View company policy documentation
ADP Workforce Now
8.7
Crelate Talent
Employee recognition
ADP Workforce Now
7.7
Crelate Talent
View job history
ADP Workforce Now
7.7
Crelate Talent

Asset Management

ADP Workforce Now
6.0
Crelate Talent
Tracking of all physical assets
ADP Workforce Now
6.0
Crelate Talent

HR Reporting

ADP Workforce Now
7.2
Crelate Talent
Report builder
ADP Workforce Now
7.3
Crelate Talent
Pre-built reports
ADP Workforce Now
7.3
Crelate Talent
Ability to combine HR data with external data
ADP Workforce Now
7.1
Crelate Talent

Onboarding

ADP Workforce Now
5.5
Crelate Talent
New hire portal
ADP Workforce Now
6.1
Crelate Talent
Manager tracking tools
ADP Workforce Now
4.8
Crelate Talent

Performance and Goals

ADP Workforce Now
7.7
Crelate Talent
Corporate goal setting
ADP Workforce Now
7.5
Crelate Talent
Individual goal setting
ADP Workforce Now
7.9
Crelate Talent
Line-of sight-visibility
ADP Workforce Now
7.4
Crelate Talent
Performance tracking
ADP Workforce Now
7.9
Crelate Talent

Performance Management

ADP Workforce Now
7.0
Crelate Talent
Performance plans
ADP Workforce Now
7.2
Crelate Talent
Performance improvement plans
ADP Workforce Now
7.1
Crelate Talent
Review status tracking
ADP Workforce Now
7.1
Crelate Talent
Review reminders
ADP Workforce Now
6.9
Crelate Talent
Multiple review frequency
ADP Workforce Now
6.7
Crelate Talent

Succession Planning

ADP Workforce Now
6.0
Crelate Talent
Create succession plans/pools
ADP Workforce Now
5.8
Crelate Talent
Candidate ranking
ADP Workforce Now
5.8
Crelate Talent
Candidate search
ADP Workforce Now
6.3
Crelate Talent
Candidate development
ADP Workforce Now
6.2
Crelate Talent

Recruiting / ATS

ADP Workforce Now
6.9
Crelate Talent
7.4
Job Requisition Management
ADP Workforce Now
8.0
Crelate Talent
7.5
Company Website Posting
ADP Workforce Now
8.0
Crelate Talent
8.3
Publish to Social Media
ADP Workforce Now
7.8
Crelate Talent
8.0
Job Search Site Posting
ADP Workforce Now
6.9
Crelate Talent
5.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Crelate Talent
5.9
Applicant Tracking
ADP Workforce Now
7.4
Crelate Talent
8.6
Notifications and Alerts
ADP Workforce Now
7.8
Crelate Talent
10.0
Customized Application Form
ADP Workforce Now
Crelate Talent
9.0
Resume Management
ADP Workforce Now
Crelate Talent
7.3
Candidate Search
ADP Workforce Now
Crelate Talent
7.0
Collaboration
ADP Workforce Now
Crelate Talent
7.2
Task Creation and Delegation
ADP Workforce Now
Crelate Talent
6.7
Email Templates
ADP Workforce Now
Crelate Talent
8.0
User Permissions
ADP Workforce Now
Crelate Talent
8.0
Reporting
ADP Workforce Now
Crelate Talent
4.4

Pros

ADP Workforce Now

  • All in one HRIS system for small to mid-sized organizations, in a market where the options are relatively limited.
  • Quality customer service reps who have a better fundamental understanding of payroll than many other vendors I have worked with.
  • Optional Benefits Table, which greatly increases the ease and efficiency of all aspects of benefit administration.
Evan Saltzman profile photo

Crelate Talent

  • The way that all the information about a candidate is readily available at the top of their profile is great and very helpful
  • The amount of filters you can use to sort through candidates is really useful
  • The Crelate team is really responsive to inquiries and suggestions
Rachel Segal-Sklar profile photo

Cons

ADP Workforce Now

  • It is a little difficult to pull reports.
  • If you switch off the tab, it will sometimes log you out of your session.
  • The interface could be a little bit cleaner, as well as the search function (more readily search within an existing folder).
Matthew Bernstein profile photo

Crelate Talent

  • Would be better to incorporate texting feature directly to my existing phone number, rather than use a separate system.
  • Sending calendar invites is a little hard to remember how to do - could be a bit more intuitive.
  • Need faster support - online chat would be great.
  • Click to dial works well, but would be nice to "record" the event in the contact record.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
We are happy with ADP Workforce Now. Set up is rather simple and will accommodate almost any/every need for your business in the areas of HR, Payroll., & Compliance. Support can be inconsistent but every process has an online manual with step by step instructions that make troubleshooting much easier. We rarely need to call support. Payroll tax is and tax filing are second to none and processing/importing is rather simple.
Henri Pichal profile photo

Crelate Talent

Crelate Talent 7.0
Based on 1 answer
It works, but not sure that it's the best/we might try out alternatives first.
Jannah Babasa profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

ADP Workforce Now was the first application we looked at and it fit everything that we needed.
Perry Hahn profile photo

Crelate Talent

  • Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
  • better support than zoho, not as good (but getting there) as PCR
  • Crelate is a smaller company, nimble and has ear of the customer
  • LIke ability to click and dial!
No photo available

Return on Investment

ADP Workforce Now

  • Viewing paystubs and their breakdown. So helpful for our employees.
  • Retirement services - this is a great feature to have for our company. I really love this.
  • Employees not clocking in, supervisors having to chase down punches (negative).
Perry Hahn profile photo

Crelate Talent

  • Can more easily organize our candidates and we have a lot of info at our fingertips - this translates to quicker processes which is positive
  • We keep all our notes on Crelate - very useful for the whole team to see
  • We have multiple team members scheduling so it really helps to see all the emails that have gone out, to ensure there's no overlap
Rachel Segal-Sklar profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Crelate Talent

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crelate Talent Editions & Modules

Crelate Talent
Edition
Standard
$651
Professional
$801
1. Per User Per Month
Additional Pricing Details
Volume and commitment pricing discounts are available.

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