What users are saying about
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627 Ratings

ADP Workforce Now

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627 Ratings
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Score 7.5 out of 101
9 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

ADP Workforce Now

ADP has many bells and whistles that might not be appropriate for a smaller company - however they can usually tailor it down for them. I think it would be good for just about any other company. They are frequently updating their contents so if you don't like change you might not want to use them. But their changes are usually based on feedback from the users - so it's really a good thing.
Pattie Curry, SPHR, SHRM-SCP, MBA profile photo

Crelate Talent

Crelate is wonderful if you just want basic candidate tracking. It does everything it needs to do on that front - let you track the stages the candidate is in, have their resume and contact info ready, as well as their current position. The extension that allows you to mine from LinkedIn is also very handy and I use it daily. It works very well. You can easily add candidates to open opportunities and if you are organized, Crelate can be really helpful. If you don't want to put in a lot of the legwork, Crelate may not be for you. There is a lot of manual work that you must do to make Crelate functional - all tagging, any information that doesn't come in through the resume or LinkedIn (and you have to double check because, like with anything, there are sometimes errors in the import). It's not a very streamlined platform and not intuitive. But as I said, if you need a basic ATS, it'll do the job.
Rachel Segal-Sklar profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.9
Crelate Talent
Employee demographic data
ADP Workforce Now
8.2
Crelate Talent
Employment history
ADP Workforce Now
8.3
Crelate Talent
Job profiles and administration
ADP Workforce Now
8.0
Crelate Talent
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.6
Crelate Talent
Organizational charting
ADP Workforce Now
6.9
Crelate Talent
Organization and location management
ADP Workforce Now
7.9
Crelate Talent
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.6
Crelate Talent

Payroll Management

ADP Workforce Now
8.5
Crelate Talent
Pay calculation
ADP Workforce Now
9.0
Crelate Talent
Support for external payroll vendors
ADP Workforce Now
7.7
Crelate Talent
Benefit plan administration
ADP Workforce Now
8.5
Crelate Talent
Direct deposit files
ADP Workforce Now
9.0
Crelate Talent
Salary revision and increment management
ADP Workforce Now
8.2
Crelate Talent
Reimbursement management
ADP Workforce Now
8.5
Crelate Talent

Leave and Attendance Management

ADP Workforce Now
8.5
Crelate Talent
Approval workflow
ADP Workforce Now
8.1
Crelate Talent
Balance details
ADP Workforce Now
8.8
Crelate Talent
Annual carry-forward and encashment
ADP Workforce Now
8.6
Crelate Talent

Employee Self Service

ADP Workforce Now
8.4
Crelate Talent
View and generate pay and benefit information
ADP Workforce Now
8.8
Crelate Talent
Update personal information
ADP Workforce Now
8.9
Crelate Talent
View company policy documentation
ADP Workforce Now
8.8
Crelate Talent
Employee recognition
ADP Workforce Now
7.7
Crelate Talent
View job history
ADP Workforce Now
7.7
Crelate Talent

Asset Management

ADP Workforce Now
6.0
Crelate Talent
Tracking of all physical assets
ADP Workforce Now
6.0
Crelate Talent

HR Reporting

ADP Workforce Now
7.6
Crelate Talent
Report builder
ADP Workforce Now
7.7
Crelate Talent
Pre-built reports
ADP Workforce Now
7.7
Crelate Talent
Ability to combine HR data with external data
ADP Workforce Now
7.5
Crelate Talent

Onboarding

ADP Workforce Now
5.4
Crelate Talent
New hire portal
ADP Workforce Now
6.1
Crelate Talent
Manager tracking tools
ADP Workforce Now
4.8
Crelate Talent

Performance and Goals

ADP Workforce Now
8.0
Crelate Talent
Corporate goal setting
ADP Workforce Now
7.9
Crelate Talent
Individual goal setting
ADP Workforce Now
8.2
Crelate Talent
Line-of sight-visibility
ADP Workforce Now
7.7
Crelate Talent
Performance tracking
ADP Workforce Now
8.2
Crelate Talent

Performance Management

ADP Workforce Now
7.1
Crelate Talent
Performance plans
ADP Workforce Now
7.4
Crelate Talent
Performance improvement plans
ADP Workforce Now
7.3
Crelate Talent
Review status tracking
ADP Workforce Now
7.3
Crelate Talent
Review reminders
ADP Workforce Now
7.1
Crelate Talent
Multiple review frequency
ADP Workforce Now
6.7
Crelate Talent

Succession Planning

ADP Workforce Now
6.0
Crelate Talent
Create succession plans/pools
ADP Workforce Now
5.8
Crelate Talent
Candidate ranking
ADP Workforce Now
5.8
Crelate Talent
Candidate search
ADP Workforce Now
6.3
Crelate Talent
Candidate development
ADP Workforce Now
6.2
Crelate Talent

Recruiting / ATS

ADP Workforce Now
6.9
Crelate Talent
7.4
Job Requisition Management
ADP Workforce Now
7.9
Crelate Talent
7.6
Company Website Posting
ADP Workforce Now
8.1
Crelate Talent
8.2
Publish to Social Media
ADP Workforce Now
7.9
Crelate Talent
8.0
Job Search Site Posting
ADP Workforce Now
6.8
Crelate Talent
5.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Crelate Talent
5.7
Applicant Tracking
ADP Workforce Now
7.3
Crelate Talent
8.6
Notifications and Alerts
ADP Workforce Now
7.9
Crelate Talent
10.0
Customized Application Form
ADP Workforce Now
Crelate Talent
9.0
Resume Management
ADP Workforce Now
Crelate Talent
7.8
Candidate Search
ADP Workforce Now
Crelate Talent
7.0
Collaboration
ADP Workforce Now
Crelate Talent
7.4
Task Creation and Delegation
ADP Workforce Now
Crelate Talent
7.1
Email Templates
ADP Workforce Now
Crelate Talent
8.0
User Permissions
ADP Workforce Now
Crelate Talent
8.0
Reporting
ADP Workforce Now
Crelate Talent
4.3

Pros

ADP Workforce Now

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo

Crelate Talent

  • The way that all the information about a candidate is readily available at the top of their profile is great and very helpful
  • The amount of filters you can use to sort through candidates is really useful
  • The Crelate team is really responsive to inquiries and suggestions
Rachel Segal-Sklar profile photo

Cons

ADP Workforce Now

  • Reporting can be somewhat challenging. You're able to build your reports and they've done a good job of streamlining the process but sometimes finding the correct code for reporting can be challenging. However, they have a team that builds custom reports for you so that's a small complaint.
Tara Kelly profile photo

Crelate Talent

  • Interface isn't great - there's a lot of clicking around required that I wish was streamlined
  • This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
  • It often crashes and you have to sign out and sign back in for it to work again.
Rachel Segal-Sklar profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.9
Based on 31 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo

Crelate Talent

Crelate Talent 7.0
Based on 1 answer
It works, but not sure that it's the best/we might try out alternatives first.
Jannah Babasa profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.5
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.3
Based on 15 answers
My questions are answered by our support person as needed.
Karen Webb profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.8
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Crelate Talent

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

It's better in every way, I would never go back
Dixon Pettengill profile photo

Crelate Talent

  • Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
  • better support than zoho, not as good (but getting there) as PCR
  • Crelate is a smaller company, nimble and has ear of the customer
  • LIke ability to click and dial!
No photo available

Return on Investment

ADP Workforce Now

  • It's given me a lot more time for other things. Payroll takes significantly less time than it used to, managing requisitions is a smooth process so hiring is more transparent and takes less time, and employees are able to view their own information and make changes. In general, I have gotten several hours back a week just from using ADP, which allows me to focus on our strategic goals.
Tara Kelly profile photo

Crelate Talent

  • Can more easily organize our candidates and we have a lot of info at our fingertips - this translates to quicker processes which is positive
  • We keep all our notes on Crelate - very useful for the whole team to see
  • We have multiple team members scheduling so it really helps to see all the emails that have gone out, to ensure there's no overlap
Rachel Segal-Sklar profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Crelate Talent

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crelate Talent Editions & Modules

Edition
Business$1091
Professional$891
  1. Per User Per Month
Additional Pricing Details
Volume and commitment pricing discounts are available.

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