What users are saying about

ADP Workforce Now

469 Ratings
Score 7 out of 101

Crelate Talent

6 Ratings
Score 9.2 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Crelate Talent

Crelate is a good CRM/ATS as it's functional, easy to adapt, and simple to integrate within the workflow. We primarily use it to track communications with candidates, though not as much for the client-side. In terms of being an ATS, I don't really have any other products to compare it to so my feelings are positive. It's less appropriate, I would think, if you are using a suite of productivity tools as I'm not sure that it really integrates well with many things. There are definitely some improvements to be made but, at its core, it is an effective tool that is necessary for the work that we do.
Jannah Babasa profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Crelate Talent
Employee demographic data
ADP Workforce Now
8.0
Crelate Talent
Employment history
ADP Workforce Now
8.1
Crelate Talent
Job profiles and administration
ADP Workforce Now
7.7
Crelate Talent
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Crelate Talent
Organizational charting
ADP Workforce Now
6.6
Crelate Talent
Organization and location management
ADP Workforce Now
7.3
Crelate Talent
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Crelate Talent

Payroll Management

ADP Workforce Now
8.1
Crelate Talent
Pay calculation
ADP Workforce Now
8.7
Crelate Talent
Support for external payroll vendors
ADP Workforce Now
7.5
Crelate Talent
Benefit plan administration
ADP Workforce Now
8.0
Crelate Talent
Direct deposit files
ADP Workforce Now
8.7
Crelate Talent
Salary revision and increment management
ADP Workforce Now
7.9
Crelate Talent
Reimbursement management
ADP Workforce Now
7.7
Crelate Talent

Leave and Attendance Management

ADP Workforce Now
8.1
Crelate Talent
Approval workflow
ADP Workforce Now
8.1
Crelate Talent
Balance details
ADP Workforce Now
8.1
Crelate Talent
Annual carry-forward and encashment
ADP Workforce Now
8.1
Crelate Talent

Employee Self Service

ADP Workforce Now
8.2
Crelate Talent
View and generate pay and benefit information
ADP Workforce Now
8.8
Crelate Talent
Update personal information
ADP Workforce Now
8.7
Crelate Talent
View company policy documentation
ADP Workforce Now
8.6
Crelate Talent
Employee recognition
ADP Workforce Now
7.6
Crelate Talent
View job history
ADP Workforce Now
7.6
Crelate Talent

Asset Management

ADP Workforce Now
6.0
Crelate Talent
Tracking of all physical assets
ADP Workforce Now
6.0
Crelate Talent

HR Reporting

ADP Workforce Now
7.0
Crelate Talent
Report builder
ADP Workforce Now
7.1
Crelate Talent
Pre-built reports
ADP Workforce Now
7.0
Crelate Talent
Ability to combine HR data with external data
ADP Workforce Now
7.0
Crelate Talent

Onboarding

ADP Workforce Now
5.5
Crelate Talent
New hire portal
ADP Workforce Now
6.1
Crelate Talent
Manager tracking tools
ADP Workforce Now
4.9
Crelate Talent

Performance and Goals

ADP Workforce Now
7.8
Crelate Talent
Corporate goal setting
ADP Workforce Now
7.7
Crelate Talent
Individual goal setting
ADP Workforce Now
7.9
Crelate Talent
Line-of sight-visibility
ADP Workforce Now
7.7
Crelate Talent
Performance tracking
ADP Workforce Now
7.9
Crelate Talent

Performance Management

ADP Workforce Now
7.5
Crelate Talent
Performance plans
ADP Workforce Now
7.6
Crelate Talent
Performance improvement plans
ADP Workforce Now
7.5
Crelate Talent
Review status tracking
ADP Workforce Now
7.7
Crelate Talent
Review reminders
ADP Workforce Now
7.4
Crelate Talent
Multiple review frequency
ADP Workforce Now
7.3
Crelate Talent

Succession Planning

ADP Workforce Now
6.0
Crelate Talent
Create succession plans/pools
ADP Workforce Now
5.8
Crelate Talent
Candidate ranking
ADP Workforce Now
5.8
Crelate Talent
Candidate search
ADP Workforce Now
6.3
Crelate Talent
Candidate development
ADP Workforce Now
6.2
Crelate Talent

Recruiting / ATS

ADP Workforce Now
6.7
Crelate Talent
6.8
Job Requisition Management
ADP Workforce Now
7.9
Crelate Talent
6.0
Company Website Posting
ADP Workforce Now
7.5
Crelate Talent
9.0
Publish to Social Media
ADP Workforce Now
7.5
Crelate Talent
Job Search Site Posting
ADP Workforce Now
6.7
Crelate Talent
5.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Crelate Talent
7.0
Applicant Tracking
ADP Workforce Now
7.3
Crelate Talent
9.0
Notifications and Alerts
ADP Workforce Now
7.6
Crelate Talent
Customized Application Form
ADP Workforce Now
Crelate Talent
9.0
Resume Management
ADP Workforce Now
Crelate Talent
5.0
Candidate Search
ADP Workforce Now
Crelate Talent
7.0
Collaboration
ADP Workforce Now
Crelate Talent
6.0
Task Creation and Delegation
ADP Workforce Now
Crelate Talent
5.0
Email Templates
ADP Workforce Now
Crelate Talent
8.0
User Permissions
ADP Workforce Now
Crelate Talent
8.0
Reporting
ADP Workforce Now
Crelate Talent
5.0

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Customizability - I like being able to have control over what fields I can have and the order that they appear in. Crelate allows me to implement a system / logic that makes sense with my process.
  • Extension - Absolutely love the Chrome extension as it's able to effectively parse most of the information I need.
  • Customer Service - The support staff is incredible and are always willing to onboard new users / hop on a call to walk through any new issues or updates.
Jannah Babasa profile photo

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • Aesthetics - Although it works, I think there's definitely room in the future to explore how they could improve optics.
  • Search - There's many different ways in which you can search through all of the contacts on Crelate, but it's not too intuitive (especially for new users).
  • Integration - I'd love to see Crelate integrate with other tools I use (e.g., Mixmax) as it would greatly improve productivity.
Jannah Babasa profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Crelate Talent7.0
Based on 1 answer
It works, but not sure that it's the best/we might try out alternatives first.
Jannah Babasa profile photo

Usability

ADP Workforce Now8.0
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
No answers on this topic

Return on Investment

  • Accurate, integrated Time & Attendance is by far the #1 efficiency for the organization I implemented this system for. They went from paper time sheets to having the ability to have employees enter their time via their smart phone overnight.
  • The more robust and date effective reporting allowed us to finally be able to tear into the data and ensure people were being paid correctly.
  • The prior system was a Citrix based platform that could only be ran on one computer, whereas Workforce Now is internet based, allowing me to work whenever and however I needed to.
Evan Saltzman profile photo
  • Better, more organized tracking of candidate progress and any communications
  • Ability to see productivity/output for certain time frames
  • Works well enough to be used as an overall database of connections
Jannah Babasa profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Crelate Talent

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Crelate Talent Editions & Modules
Crelate Talent
Edition
Standard
$651
Professional
$801
1. Per User Per Month
Additional Pricing Details
Volume and commitment pricing discounts are available.