What users are saying about
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675 Ratings
2 Ratings

ADP Workforce Now

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675 Ratings
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Score 7.5 out of 101
2 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

ADP Workforce Now

I've used ADP products with my current and previous employers. My previous employer had 1,000+ employees and my current employer has 100+ employees. ADP Workforce Now is well suited for anyone looking to streamline their HR and Payroll functions into a one-stop-shop product. It's easy to hire, calculate vacation time, and run reports for year end retirement contributions and Department of Labor statistics
Lanita Palermo profile photo

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.9
Netchex
Employee demographic data
ADP Workforce Now
8.2
Netchex
Employment history
ADP Workforce Now
8.3
Netchex
Job profiles and administration
ADP Workforce Now
8.1
Netchex
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Netchex
Organizational charting
ADP Workforce Now
7.2
Netchex
Organization and location management
ADP Workforce Now
7.8
Netchex
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Netchex

Payroll Management

ADP Workforce Now
8.5
Netchex
Pay calculation
ADP Workforce Now
8.9
Netchex
Support for external payroll vendors
ADP Workforce Now
8.0
Netchex
Benefit plan administration
ADP Workforce Now
8.6
Netchex
Direct deposit files
ADP Workforce Now
9.0
Netchex
Salary revision and increment management
ADP Workforce Now
8.4
Netchex
Reimbursement management
ADP Workforce Now
8.4
Netchex

Leave and Attendance Management

ADP Workforce Now
8.3
Netchex
Approval workflow
ADP Workforce Now
8.1
Netchex
Balance details
ADP Workforce Now
8.5
Netchex
Annual carry-forward and encashment
ADP Workforce Now
8.3
Netchex

Employee Self Service

ADP Workforce Now
8.4
Netchex
View and generate pay and benefit information
ADP Workforce Now
8.7
Netchex
Update personal information
ADP Workforce Now
8.8
Netchex
View company policy documentation
ADP Workforce Now
8.8
Netchex
Employee recognition
ADP Workforce Now
8.1
Netchex
View job history
ADP Workforce Now
7.7
Netchex

Asset Management

ADP Workforce Now
6.0
Netchex
Tracking of all physical assets
ADP Workforce Now
6.0
Netchex

HR Reporting

ADP Workforce Now
8.0
Netchex
Report builder
ADP Workforce Now
8.0
Netchex
Pre-built reports
ADP Workforce Now
8.0
Netchex
Ability to combine HR data with external data
ADP Workforce Now
7.8
Netchex

Onboarding

ADP Workforce Now
5.4
Netchex
New hire portal
ADP Workforce Now
6.1
Netchex
Manager tracking tools
ADP Workforce Now
4.8
Netchex

Performance and Goals

ADP Workforce Now
8.1
Netchex
Corporate goal setting
ADP Workforce Now
7.8
Netchex
Individual goal setting
ADP Workforce Now
8.3
Netchex
Line-of sight-visibility
ADP Workforce Now
7.9
Netchex
Performance tracking
ADP Workforce Now
8.3
Netchex

Performance Management

ADP Workforce Now
7.5
Netchex
Performance plans
ADP Workforce Now
7.7
Netchex
Performance improvement plans
ADP Workforce Now
7.6
Netchex
Review status tracking
ADP Workforce Now
7.5
Netchex
Review reminders
ADP Workforce Now
7.4
Netchex
Multiple review frequency
ADP Workforce Now
7.4
Netchex

Succession Planning

ADP Workforce Now
6.0
Netchex
Create succession plans/pools
ADP Workforce Now
5.8
Netchex
Candidate ranking
ADP Workforce Now
5.8
Netchex
Candidate search
ADP Workforce Now
6.3
Netchex
Candidate development
ADP Workforce Now
6.2
Netchex

Recruiting / ATS

ADP Workforce Now
7.0
Netchex
Job Requisition Management
ADP Workforce Now
8.2
Netchex
Company Website Posting
ADP Workforce Now
8.1
Netchex
Publish to Social Media
ADP Workforce Now
7.5
Netchex
Job Search Site Posting
ADP Workforce Now
7.2
Netchex
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Netchex
Applicant Tracking
ADP Workforce Now
7.7
Netchex
Notifications and Alerts
ADP Workforce Now
8.2
Netchex

Pros

ADP Workforce Now

  • The timekeeping function allows us to keep an accurate track of our employees, even when working in a different location. We have the ability to allocate costs from one cost center to another from within the timecard making it easy to transfer costs. We have added schedules to track clocking discrepancies and also recently added an ADP partner for additional resources in dealing with an attendance policy.
  • Payroll makes it easy to manage all aspects of pay from garnishments to bonuses. The tax service takes care of reporting all the taxes so we just need to make sure all the data in the system is correct.
  • The implementation to ADP was very well managed and timed. They employ very good resources that will walk you through the entire process without any of the stresses usually associated with an implementation.
Pattie Curry, SPHR, SHRM-SCP, MBA profile photo

Netchex

  • Provides an easy to use portal
  • It accommodates all payroll deductions, and is customizable
  • It is configurable by department
  • Offers the ability for individual logins
  • Has the ability to retrieve previous payroll records
No photo available

Cons

ADP Workforce Now

  • Customer Service - quicker response to email support requests
  • Benefit Accruals - don't know how to make sure they are working correctly. When the year turns over there is no way to make sure the payrolls covering the end of December booked time off requests to the year just finished instead of adding it to the new year. I end up making a lot of adjustments in January.
  • Filters for reports - not always the easiest to figure out what filter to use for reports
Connie Francis profile photo

Netchex

  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.8
Based on 34 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo

Netchex

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.4
Based on 19 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP profile photo

Netchex

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.3
Based on 18 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch profile photo

Netchex

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Netchex

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 6.9
Based on 11 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Netchex

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

I liked Kronos and we had Payroll Centrics Evolution Management on board to go to a bigger company. I would have liked to go to Kronos which I used for many years. They went with our sister company's ADP and I was forced to use ADP. I had used ADP prior to Kronos and had major service issues and did not like the attention that our account was not receiving.
Laura Robledo profile photo

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Scalability

ADP Workforce Now

ADP Workforce Now 8.0
Based on 28 answers
My company is a non-profit and it's just not in our budget to add other ADP products like an ATS or Org Charts. When our company begins to grow, I know ADP will be there for us. They are evolving and changing everyday to meet the current and future needs of their clients.
Lanita Palermo profile photo

Netchex

No score
No answers yet
No answers on this topic

Return on Investment

ADP Workforce Now

  • Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
  • Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.
Joey Wilinski profile photo

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ADP Workforce Now
8.1
Netchex
8.1

Likelihood to Renew

ADP Workforce Now
8.8
Netchex

Usability

ADP Workforce Now
8.4
Netchex

Reliability and Availability

ADP Workforce Now
8.6
Netchex

Performance

ADP Workforce Now
8.6
Netchex

Support

ADP Workforce Now
7.3
Netchex

In-Person Training

ADP Workforce Now
8.2
Netchex

Online Training

ADP Workforce Now
8.2
Netchex

Implementation

ADP Workforce Now
6.9
Netchex

Scalability

ADP Workforce Now
8.0
Netchex

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