What users are saying about

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

473 Ratings

Netchex

2 Ratings

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

473 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Netchex

2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Netchex
Employee demographic data
ADP Workforce Now
8.1
Netchex
Employment history
ADP Workforce Now
8.1
Netchex
Job profiles and administration
ADP Workforce Now
7.7
Netchex
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Netchex
Organizational charting
ADP Workforce Now
6.6
Netchex
Organization and location management
ADP Workforce Now
7.3
Netchex
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Netchex

Payroll Management

ADP Workforce Now
8.0
Netchex
Pay calculation
ADP Workforce Now
8.7
Netchex
Support for external payroll vendors
ADP Workforce Now
7.4
Netchex
Benefit plan administration
ADP Workforce Now
8.0
Netchex
Direct deposit files
ADP Workforce Now
8.6
Netchex
Salary revision and increment management
ADP Workforce Now
7.8
Netchex
Reimbursement management
ADP Workforce Now
7.7
Netchex

Leave and Attendance Management

ADP Workforce Now
8.1
Netchex
Approval workflow
ADP Workforce Now
8.1
Netchex
Balance details
ADP Workforce Now
8.1
Netchex
Annual carry-forward and encashment
ADP Workforce Now
8.1
Netchex

Employee Self Service

ADP Workforce Now
8.2
Netchex
View and generate pay and benefit information
ADP Workforce Now
8.7
Netchex
Update personal information
ADP Workforce Now
8.7
Netchex
View company policy documentation
ADP Workforce Now
8.6
Netchex
Employee recognition
ADP Workforce Now
7.6
Netchex
View job history
ADP Workforce Now
7.6
Netchex

Asset Management

ADP Workforce Now
6.0
Netchex
Tracking of all physical assets
ADP Workforce Now
6.0
Netchex

HR Reporting

ADP Workforce Now
7.0
Netchex
Report builder
ADP Workforce Now
7.1
Netchex
Pre-built reports
ADP Workforce Now
7.0
Netchex
Ability to combine HR data with external data
ADP Workforce Now
7.0
Netchex

Onboarding

ADP Workforce Now
5.5
Netchex
New hire portal
ADP Workforce Now
6.1
Netchex
Manager tracking tools
ADP Workforce Now
4.8
Netchex

Performance and Goals

ADP Workforce Now
7.8
Netchex
Corporate goal setting
ADP Workforce Now
7.6
Netchex
Individual goal setting
ADP Workforce Now
7.8
Netchex
Line-of sight-visibility
ADP Workforce Now
7.7
Netchex
Performance tracking
ADP Workforce Now
7.9
Netchex

Performance Management

ADP Workforce Now
7.5
Netchex
Performance plans
ADP Workforce Now
7.6
Netchex
Performance improvement plans
ADP Workforce Now
7.4
Netchex
Review status tracking
ADP Workforce Now
7.7
Netchex
Review reminders
ADP Workforce Now
7.4
Netchex
Multiple review frequency
ADP Workforce Now
7.2
Netchex

Succession Planning

ADP Workforce Now
6.0
Netchex
Create succession plans/pools
ADP Workforce Now
5.8
Netchex
Candidate ranking
ADP Workforce Now
5.8
Netchex
Candidate search
ADP Workforce Now
6.3
Netchex
Candidate development
ADP Workforce Now
6.2
Netchex

Recruiting / ATS

ADP Workforce Now
6.6
Netchex
Job Requisition Management
ADP Workforce Now
7.9
Netchex
Company Website Posting
ADP Workforce Now
7.5
Netchex
Publish to Social Media
ADP Workforce Now
7.4
Netchex
Job Search Site Posting
ADP Workforce Now
6.6
Netchex
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Netchex
Applicant Tracking
ADP Workforce Now
7.2
Netchex
Notifications and Alerts
ADP Workforce Now
7.5
Netchex

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.4
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.3
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo
Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • Netchex has allowed us to save on the cost of printing, stuffing and mailing/delivering employee check stubs each week. Each employee has 24/7 access to their paycheck history at their fingertips.
Karen Stuart, CSP profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Netchex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details