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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Workforce Now

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A

    Zoho Recruit

    Score7.6 out of 10
    N/AZoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

    $25

    per month per user

    Pricing
    ADP Workforce NowZoho Recruit
    Editions & Modules
    Essential
    Contact sales team
    Enhanced
    Contact sales team
    Complete
    Contact sales team
    HR Pro
    Contact sales team
    Payroll Essentials
    Contact sales team
    HR Plus
    Contact sales team
    Hiring Advantage
    Contact sales team
    Performance Plus
    Contact sales team
    Forever Free
    $0
    Standard
    $25
    per month per user
    Professional
    $50
    per month per user
    Enterprise
    $75
    per month per user
    Offerings
    Pricing Offerings
    ADP Workforce NowZoho Recruit
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequired$30 per user per month
    Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
    More Pricing Information
    Features
    ADP Workforce NowZoho Recruit
    Human Resource Management
    Comparison of Human Resource Management features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    7.7
    1072 Ratings
    6% below category average
    Zoho Recruit
    -
    Ratings
    Employee demographic data8.7947 Ratings00 Ratings
    Employment history8.5988 Ratings00 Ratings
    Job profiles and administration8.1938 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3964 Ratings00 Ratings
    Organizational charting6.9676 Ratings00 Ratings
    Organization and location management7.4740 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.2680 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    8.1
    1085 Ratings
    1% below category average
    Zoho Recruit
    -
    Ratings
    Pay calculation9.11045 Ratings00 Ratings
    Support for external payroll vendors8.1414 Ratings00 Ratings
    Off-cycle/On-Demand payment8.4336 Ratings00 Ratings
    Benefit plan administration7.4825 Ratings00 Ratings
    Direct deposit files9.31032 Ratings00 Ratings
    Salary revision and increment management7.1813 Ratings00 Ratings
    Reimbursement management7.2498 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    8.1
    890 Ratings
    2% below category average
    Zoho Recruit
    -
    Ratings
    Approval workflow7.7810 Ratings00 Ratings
    Balance details8.4844 Ratings00 Ratings
    Annual carry-forward and encashment8.1686 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    7.9
    1064 Ratings
    4% below category average
    Zoho Recruit
    -
    Ratings
    View and generate pay and benefit information8.61026 Ratings00 Ratings
    Update personal information8.81015 Ratings00 Ratings
    View company policy documentation8.1819 Ratings00 Ratings
    Employee recognition6.2386 Ratings00 Ratings
    View job history7.732 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    6.0
    12 Ratings
    29% below category average
    Zoho Recruit
    -
    Ratings
    Tracking of all physical assets6.012 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    6.9
    988 Ratings
    10% below category average
    Zoho Recruit
    -
    Ratings
    Report builder7.6971 Ratings00 Ratings
    Pre-built reports7.3966 Ratings00 Ratings
    Ability to combine HR data with external data5.8575 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    7.3
    150 Ratings
    10% below category average
    Zoho Recruit
    -
    Ratings
    New hire portal7.7146 Ratings00 Ratings
    Manager tracking tools7.0118 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    6.5
    335 Ratings
    22% below category average
    Zoho Recruit
    -
    Ratings
    Corporate goal setting6.7261 Ratings00 Ratings
    Individual goal setting6.2313 Ratings00 Ratings
    Line-of sight-visibility6.4258 Ratings00 Ratings
    Performance tracking6.8308 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    6.5
    432 Ratings
    21% below category average
    Zoho Recruit
    -
    Ratings
    Performance plans6.4389 Ratings00 Ratings
    Performance improvement plans6.2332 Ratings00 Ratings
    Review status tracking6.4392 Ratings00 Ratings
    Review reminders7.0408 Ratings00 Ratings
    Multiple review frequency6.5341 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    6.0
    7 Ratings
    27% below category average
    Zoho Recruit
    -
    Ratings
    Create succession plans/pools5.86 Ratings00 Ratings
    Candidate ranking5.86 Ratings00 Ratings
    Candidate search6.37 Ratings00 Ratings
    Candidate development6.26 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP Workforce Now and Zoho Recruit
    Feature
    ADP Workforce Now
    5.5
    445 Ratings
    36% below category average
    Zoho Recruit
    6.6
    37 Ratings
    18% below category average
    Job Requisition Management6.8389 Ratings4.235 Ratings
    Company Website Posting6.5381 Ratings7.030 Ratings
    Publish to Social Media3.9305 Ratings6.025 Ratings
    Job Search Site Posting5.8341 Ratings7.031 Ratings
    Duplicate Candidate Prevention2.38 Ratings9.032 Ratings
    Applicant Tracking6.6384 Ratings7.937 Ratings
    Notifications and Alerts6.7404 Ratings5.233 Ratings
    Customized Application Form00 Ratings5.033 Ratings
    Resume Management00 Ratings7.936 Ratings
    Candidate Search00 Ratings7.035 Ratings
    Collaboration00 Ratings7.519 Ratings
    Task Creation and Delegation00 Ratings7.417 Ratings
    Email Templates00 Ratings2.433 Ratings
    User Permissions00 Ratings7.935 Ratings
    Reporting00 Ratings6.833 Ratings
    Best Alternatives
    ADP Workforce NowZoho Recruit
    Small Businesses
    UZIO
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Workforce NowZoho Recruit
    Likelihood to Recommend
    7.9
    (1139 ratings)
    7.9
    (38 ratings)
    Likelihood to Renew
    8.4
    (83 ratings)
    10.0
    (1 ratings)
    Usability
    3.0
    (80 ratings)
    4.0
    (1 ratings)
    Availability
    7.3
    (14 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (509 ratings)
    6.0
    (6 ratings)
    In-Person Training
    8.2
    (9 ratings)
    -
    (0 ratings)
    Online Training
    5.8
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.5
    (34 ratings)
    -
    (0 ratings)
    Configurability
    6.4
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    6.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (799 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.2
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Workforce NowZoho Recruit
    Likelihood to Recommend
    ADP
    The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
    Incentivized
    Read full review
    Zoho
    With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
    Incentivized
    Read full review
    Pros
    ADP
    • HRIS that is personalized for the employee and addresses DE&I needs.
    • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
    • Onboarding is an excellent way to stay in compliance and have all documents completed.
    • Tax and Banking and resolution to any issues.
    Incentivized
    Read full review
    Zoho
    • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
    • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
    • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
    • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
    • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
    Incentivized
    Read full review
    Cons
    ADP
    • Customized pre-process payroll reports (Limited on pre-process payroll reports)
    • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
    • Recruiting (ATS is very basic)
    • Geofencing (should be able to change shape rather than a circle)
    • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
    • Cookies and Cache have to be cleared on a regular basis
    • Only able to see employee documents/acknowledgements one at a time in the employee file
    • Timecards can only be managed/viewed by 1 person
    • Timeoff emails do not have a link
    • Cost per payroll - not just monthly fee so cost with off cycle payrolls
    • Separate I9 step not needed - during onboarding - 2nd Everify step
    • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
    Incentivized
    Read full review
    Zoho
    • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
    • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
    • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
    Incentivized
    Read full review
    Zoho
    We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
    Incentivized
    Read full review
    Usability
    ADP
    I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
    Incentivized
    Read full review
    Zoho
    The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    ADP outages are very rare
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    ADP
    Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    ADP
    Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
    Incentivized
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    Zoho
    I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
    Incentivized
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    In-Person Training
    ADP
    In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
    Incentivized
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    Zoho
    No answers on this topic
    Online Training
    ADP
    At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    ADP
    Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    ADP
    I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
    Incentivized
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    Zoho
    Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
    Incentivized
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    Scalability
    ADP
    We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    ADP
    • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
    • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
    • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
    Incentivized
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    Zoho
    • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
    • We did not need to hire more HR managers as the system helped to manage the processes automatically.
    • We saved money with Zoho Recruit for sure. And this was very best.
    Incentivized
    Read full review
    ScreenShots

    ADP Workforce Now Screenshots

    Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app