What users are saying about

AgoraPulse

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Top Rated
276 Ratings
39 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101
39 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Shoutlet

Shoutlet has potential benefit for everyone, from small start-ups to large organizations. Whether you're just starting out establishing a social media presence or are a seasoned veteran, it just makes sense to run your social media strategy through a tool this comprehensive and that offers as many special features as Shoutlet does
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Shoutlet
8.0
Boolean keyword searches
AgoraPulse
7.8
Shoutlet
Filtering out noise/spam
AgoraPulse
7.2
Shoutlet
8.0
Sentiment analysis
AgoraPulse
9.1
Shoutlet
Broad channel coverage
AgoraPulse
8.5
Shoutlet

Publishing

AgoraPulse
8.1
Shoutlet
8.3
Content planning and scheduling
AgoraPulse
8.8
Shoutlet
8.0
Audience targeting
AgoraPulse
6.7
Shoutlet
8.0
Content optimization
AgoraPulse
9.1
Shoutlet
Workflow management
AgoraPulse
7.9
Shoutlet
9.0

Engagement

AgoraPulse
7.6
Shoutlet
9.0
Automated routing and prioritization
AgoraPulse
6.4
Shoutlet
9.0
Customer interaction histories
AgoraPulse
8.4
Shoutlet
9.0
Bulk actions
AgoraPulse
7.9
Shoutlet

Marketing

AgoraPulse
7.6
Shoutlet
8.7
Lead generation
AgoraPulse
6.6
Shoutlet
8.0
Content marketing
AgoraPulse
9.1
Shoutlet
9.0
Paid media management
AgoraPulse
8.2
Shoutlet
Campaigns and promotions
AgoraPulse
6.7
Shoutlet
9.0

Channel coverage/integration

AgoraPulse
8.6
Shoutlet
9.0
Twitter
AgoraPulse
9.1
Shoutlet
9.0
Facebook
AgoraPulse
8.9
Shoutlet
9.0
Instagram
AgoraPulse
7.8
Shoutlet
LinkedIn
AgoraPulse
Shoutlet
9.0
Google+
AgoraPulse
Shoutlet
9.0

Reporting/analytics

AgoraPulse
7.3
Shoutlet
7.7
Campaign success analytics
AgoraPulse
7.7
Shoutlet
8.0
Real-time tracking
AgoraPulse
7.3
Shoutlet
8.0
Competitor analysis
AgoraPulse
6.9
Shoutlet
7.0

Account management

AgoraPulse
7.4
Shoutlet
Role-based user permissions & privileges
AgoraPulse
8.3
Shoutlet
Mobile access
AgoraPulse
6.6
Shoutlet

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
  • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
  • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
No photo available

Cons

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo
  • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
  • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
  • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
Cailey Pickett profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
For one, its pretty much an all-in-one solution. We're also currently subscribing to Buffer, but since AgoraPulse has Facebook scheduling modules, we might make a total switch once tested enough. The Game apps are also comprehensive, we only want to have Instant Wins and Sweepstakes, and not a lot of options has both. The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier
Marianne Ho profile photo
Shoutlet1.3
Based on 24 answers
I would like to see further developments in reporting and listening as the industry continues to grow.
Tiffany Strobel profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Shoutlet7.7
Based on 4 answers
While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
Lisa Adams profile photo

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Shoutlet7.3
Based on 1 answer
In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
Lisa Adams profile photo

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Shoutlet7.3
Based on 1 answer
I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
Lisa Adams profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I preferred using AgoraPulse to Hootsuite because of the user interface and organization of information. I found it easier to toggle between platforms and find the data I wanted on AgoraPulse. I also found the analytics reports to be easier to scroll through and analyze. Functionality seems to be comparable between them
Alexandria Schultz profile photo
Tiffany Strobel profile photo

Return on Investment

  • We have seen an increase in our audience and our audience interactions.
  • We have seen an increase in our sales and customer queries about offerings.
  • We have reduced the amount of time needed to successfully manage social media accounts.
Alexandria Schultz profile photo
  • Increased employee efficiency: everyone was on the same page as far as goals and results go.
  • Easier to fix problems because you get real-time results so you can update moving forward (no backlog).
  • People are less likely to click on Shoutlet links instead of real links or bitlys. I think this probably had long term effects.
Meg Ruggieri profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Shoutlet

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Shoutlet Editions & Modules
Shoutlet
Additional Pricing Details

Shoutlet More Information