What users are saying about
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Top Rated
307 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
39 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Shoutlet (Discontinued)

I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Shoutlet (Discontinued)
8.0
Boolean keyword searches
Agorapulse
7.8
Shoutlet (Discontinued)
Filtering out noise/spam
Agorapulse
7.2
Shoutlet (Discontinued)
8.0
Sentiment analysis
Agorapulse
9.1
Shoutlet (Discontinued)
Broad channel coverage
Agorapulse
8.5
Shoutlet (Discontinued)

Publishing

Agorapulse
8.1
Shoutlet (Discontinued)
8.3
Content planning and scheduling
Agorapulse
8.8
Shoutlet (Discontinued)
8.0
Audience targeting
Agorapulse
6.7
Shoutlet (Discontinued)
8.0
Content optimization
Agorapulse
9.1
Shoutlet (Discontinued)
Workflow management
Agorapulse
7.9
Shoutlet (Discontinued)
9.0

Engagement

Agorapulse
7.5
Shoutlet (Discontinued)
9.0
Automated routing and prioritization
Agorapulse
6.4
Shoutlet (Discontinued)
9.0
Customer interaction histories
Agorapulse
8.4
Shoutlet (Discontinued)
9.0
Bulk actions
Agorapulse
7.9
Shoutlet (Discontinued)

Marketing

Agorapulse
7.6
Shoutlet (Discontinued)
8.7
Lead generation
Agorapulse
6.6
Shoutlet (Discontinued)
8.0
Content marketing
Agorapulse
9.1
Shoutlet (Discontinued)
9.0
Paid media management
Agorapulse
8.2
Shoutlet (Discontinued)
Campaigns and promotions
Agorapulse
6.7
Shoutlet (Discontinued)
9.0

Channel coverage/integration

Agorapulse
8.2
Shoutlet (Discontinued)
9.0
Twitter
Agorapulse
9.0
Shoutlet (Discontinued)
9.0
Facebook
Agorapulse
8.9
Shoutlet (Discontinued)
9.0
LinkedIn
Agorapulse
7.4
Shoutlet (Discontinued)
9.0
Instagram
Agorapulse
7.7
Shoutlet (Discontinued)
Google+
Agorapulse
Shoutlet (Discontinued)
9.0

Reporting/analytics

Agorapulse
7.3
Shoutlet (Discontinued)
7.7
Campaign success analytics
Agorapulse
7.7
Shoutlet (Discontinued)
8.0
Real-time tracking
Agorapulse
7.3
Shoutlet (Discontinued)
8.0
Competitor analysis
Agorapulse
6.9
Shoutlet (Discontinued)
7.0

Account management

Agorapulse
7.4
Shoutlet (Discontinued)
Role-based user permissions & privileges
Agorapulse
8.3
Shoutlet (Discontinued)
Mobile access
Agorapulse
6.6
Shoutlet (Discontinued)

Pros

Agorapulse

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo

Shoutlet (Discontinued)

  • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
  • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
  • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
No photo available

Cons

Agorapulse

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo

Shoutlet (Discontinued)

  • I'd like to see more robust and integrated reporting, and the functionality to custom build reports on the fly.
Tiffany Strobel profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

Shoutlet (Discontinued)

Shoutlet (Discontinued) 1.3
Based on 24 answers
I would like to see further developments in reporting and listening as the industry continues to grow.
Tiffany Strobel profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.7
Based on 4 answers
While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
Lisa Adams profile photo

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.3
Based on 1 answer
In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
Lisa Adams profile photo

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.3
Based on 1 answer
I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
Lisa Adams profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Shoutlet (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo

Shoutlet (Discontinued)

Shoutlet is one of the better social media management tools out there. It was a valuable tool to our large credit union which definitely needed a management tool for its increasing customer service issues arising on social media. The ability for our team to work together and receive alerts for customer service issues was a big reason why we selected Shoutlet as our tool of choice.
No photo available

Return on Investment

Agorapulse

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo

Shoutlet (Discontinued)

  • Increased community management efficiency
  • Lower costs on contest and microsite development
  • Improved Consumer Affairs tracking
Tiffany Strobel profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Shoutlet (Discontinued)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shoutlet (Discontinued) Editions & Modules

Shoutlet (Discontinued)
Additional Pricing Details

Add comparison